Having difficulty connecting to 'The Cloud' public WiFi network (UK) with iPhone 5?

Is anyone else having difficulty connecting to 'The Cloud' public WiFi network in the UK with iPhone 5? (It's the free WiFi network for Caffe Nero, Pizza Express, Phones 4U, and Ambassador Theatre Group amongst others. It's run by BSkyB and is also available to Sky broadband customers)
WiFi works fine everywhere else (so it's not an iOS 6 problem, and I am running 6.0.2) but attempting to connect to "_TheCloud" gets instant 'Unable to connect to network' message. Going to Settings>WiFi>_TheCloud reveals that all the fields (IP Address, Subnet Mask etc) are blank.
It used to work fine on my 3GS, and also works on a colleague's 4S. However both my and my boss's iPhone 5's get the 'Unable to connect..." message.
Anyone know how to solve this problem? Or has anyone else even had this problem? There seems to be little reporting of it online.
I've tried emailing The Cloud, but have yet to receive a response.

I found out why there was a problem with The Cloud network I was trying to connect to: The Cloud's equipment at the venue wasn't able to cope with newer devices.This has now been upgraded, and my iPhone 5 connects fine.
Have you tried connecting at different Cloud venues? I discovered that it was a venue problem when I successfully connected to a local Pizza Express's Cloud.

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TS1398 Since upgrading to ios6, all apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device. It's an ios

Since upgrading to ios6, all the family's apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device and we have to reconnect through settings. This appears to be an ios6 software issue.
Is there a solution to this wifi connection issue or do we wait for a software fix?
I'd hate to think Apple is going down the Microsoft path, of passing untested software onto the user. What ever happened to Regression Testing, to ensure the existing functionality remains intact?
I bought into the Apple dream, because it was intuitive, reliable & enjoyable to use, all the things that Microsoft windows isn't.
Other issues we are experiencing are, Games are stuttering and the kids really miss the old YouTube app.
Please Mr Browett, sort these issues out.

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
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http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
~~~~~~~~~~~~~~~~
YouTube is not now part of iOS 6.
However, you can go to the App Store and do a search using YouTube. You can download several YouTube apps: YouTube (for the iPhone, a IPad app is in work), several users like Jasmine and YouPlayer.
 Cheers, Tom

All 30 minutes my Macs (iMac/Snow Leopard, MacMini/Lion) are loosing the connection to the Windows Servers (2 Networks: Home with Home Server 2011 (Server 2008) and Office with Home Server V1 (Server 2003)).

Hallo,
Ich betreibe im Büro und zu Hause jeweils einen Microsoft Home Server. In beiden Netzwerken ist neben diversen Windows Rechnern auch ein Mac vorhanden.
Die jeweilige "Konfiguration" ist wie folgt:
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Alle Betriebssysteme sind auf aktuellem Stand.
Die Fritzboxen laufen mit der jeweils aktuellen Firmware
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Bei dem iMac fällt der genaue Zeitpunkt der Verbindungsunterbrechung nicht auf.
Bei dem MacMini läßt sich der Zeitpunkt dagegen relativ leicht bestimmen. Aus der Ereignisanzeige beim Windows Server ergibt sich leider kein eindeutiges Fehlerbild. Zu dem jeweiligen Zeitpunkt taucht aber relativ oft, aber nicht immer (!), in "Windows-Protokolle Sicherheit" der Fehler 4625 ("Fehler beim Anmelden eines Kontos") auf. Dies würde auf eine Rechteproblematik hindeuten. Das Konto des Mac kann aber alles was ihm auf dem WHS erlaubt ist.
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Hello,
I run the office and at home each a Microsoft Home Server. In both networks, in addition to various Windows computers, a Mac is available.
The particular "configuration" is as follows:
- Apple MacMini (Late 2011, as HTPC) with Lion via wifi via AVM Fritzbox 7390 to Microsoft Windows Home Server 2011 (Windows Server 2008).
- Apple iMac (Late 2010, desktop PC) with Snow Leopard by Lan on AVM Fritzbox 7270 on Microsoft Windows Home Server V1 (Windows Server 2003)
All operating systems on current conditions with all patches and updates.
The Fritz boxes running with the latest firmware
Now to the problem:
Both Macs are loosing every 30 minutes the contact to the server. The connection is "re-"established about 1-2 minutes later. On MacMini (HTPC), the film or music is stopped for the above period. Thereafter, the film / music goes on. With the iMac (workstation) a document loaded from the server can no longer be saved or printed.
The MacMini has shown this phenomenon directly in connection with the WHS. However, the iMac has been working about 1.5 years with no problems. This problem only occurs for about 6-9 months
Because of different WHS and OS X versions are affected and also different Fritz boxes are used and it seems to be a general problem in the interplay Windows / OS X to be present.
When the iMac is the exact date of disconnection does not occur.
With the Mac Mini, the time can however be determined relatively easily. From the Event Viewer on Windows Server is unfortunately no clear error image. At the particular time but appeared relatively often, but not always (!) In Windows Security Logs the error 4625 (Failed to log on an account) on. This would indicate a rights issue.
Searching for a solution (so far unsuccessfully, unfortunately), I stumbled over the problem of the Server Infrastructure License Services (silsvc) in Windows Small Business Server 2011 Essentials (every 30 min!). Maybe a connection?

Hi, and thank you for your reply!
My reason for not posting this in the server forum is that I suspect it is a clien issue. All my other clients connect happily to the server which leads me to believe the server is configured correctly.
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Message was edited by: A-Jay

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Having difficulty connecting to 'The Cloud' public WiFi network (UK) with iPhone 5?

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