Having difficulty loading bill pay info from credit card company to pay my bill using Internet. How can I fix this problem?

I can open and view billing but when I click on Pay Bill the next screen has only white space from left margin to small column with some account information (only half of the column is visible). The right column is approximately 20 percent of full screen width. I tried to pull an update but link in Tools says that no updates are available..probably due to the fact that I have a 3.6 Firefox edition of browser.

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