Having email imap synchronization problems with outlook 365 proplus

Hello,
I have email imap synchronization problems with outlook 365 proplus.
If I sent emails , my sent items box does not synchronized.
This is really a bug, because I see more problems like this on internet.
Please make ASAP a solution , this is not professional
JMR

Hi JMR,
Assuming you are referring to Outlook 2013 by "outlook 365 proplus". This is actually because Outlook 2013’s IMAP implementation has changed when compared to previous versions of Outlook.
While configuring the IMAP account, Outlook will talk to the IMAP server for the correct folders first. If Outlook 2013 can’t find the correct folder for the Sent Items in your mail server, it will create a folder which doesn’t sync with the mail server.
To sync the Sent Items folder with IMAP server, we can try to root the mailbox:
Go to FILE->Account Settings->Account Settings…
Double click on your IMAP account.
Click More Options… button, then Advanced tab
Type "Inbox" as the "Root folder path"
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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