Having Firmware problems NEED HELP A

I had tried to load an update to the firmware to my Creative Zen Touch, and during the installation, the power flickered and my computer turned off. I am now stuck with a Zen Touch with no OS and it isno longer recognized by my computer or the firmware upgrade program.... HELP PLEASE

I'm kinda of new to this but I would recommend trying to enter recovery mode on the device. I have the Zen Nano plus and you hold the power button as you plug it into the USB cable - continue to hold it for 0 seconds. The screen will show nothing but windows XP pops up with a new device detected. Connect to the internet and let windows find a new driver for the recovery device. Then start the upgrade program again (at least this is how it works for the Nano plus). You might have to call or email tech support (email is free) if that doesn't work.

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