Having had the Adobe Flash plugin crash I tried to uninstall firefox to reinstall it but it says it is running but there is not trace of it - windows7

Using control panel - uninstall - it says it cannot proceed until Firefox closes. I can find no sign of it running but it must be somewhere.

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Firewalls]] and http://kb.mozillazine.org/Firewalls
http://kb.mozillazine.org/Browser_will_not_start_up

Similar Messages

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    *disable protected mode in Flash 11.3 and later
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    *http://kb.mozillazine.org/Flash#Troubleshooting
    *https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox

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    We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
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    #Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
    [[Image:SubmittedCrashReports-Win7|width=520]]
    <br><br>
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  • Adobe flash plugin crash

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    The Adobe Flash plugin keeps crashing on Firefox 12.0, and my Plugin Check link in Addons Manager directs to https://www.mozilla.com/en/404 .
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    Thankss, but it sounds a bit complicated for me. Maybe I can just reinstall FF?
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  • How do I fix the Adobe Flash plugin? It crashed.

    I was on www.sparkpeople.com and I saw the sad face associated with the phrase stating that the Adobe Flash plugin has crashed. I submitted a crash report, but what if anything can I do in the meantime to help this issue get resolved?

    I'd start with disabling Hardware Acceleration, as described in the video troubleshooting guide below:
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    Paste the contents into a reply here, or you can click Use Advanced Editor in the upper right of the reply window, and then attach the file using the link at the bottom right of the reply window.

  • The Adobe Flash plugin has crashed! Help please.

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    Ok, so scratch my last response. Disabling hardware acceleration through Firefox (orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available" ) did not work however step 3B did. Following your link, right clicking on the Flash logo and disabling hardware acceleration there has fixed my issue.
    Thanks!

  • Error, The Adobe Flash plugin has crashed. Where do I go to down load it or how do I fix it??

    Error, "The Adobe Flash plugin has crashed." I get this error when I try to watch a video even on YouTube. Where do I go to down load it or how do I fix it??

    I'd start with disabling Hardware Acceleration, as described in the video troubleshooting guide below:
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    The best way to get this information is to do the following (on Windows):
    Open a command prompt
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    Hit Enter
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    Paste the contents into a reply here, or you can click Use Advanced Editor in the upper right of the reply window, and then attach the file using the link at the bottom right of the reply window.

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