Having HUGE issues with captivate 4 and vista- receive MP3/wav error messages and 0x80070005 error codes- Is there help out there?

Just uploaded Captivate 4 Educator Version to my vista machine (Dell XPS M1530).  When right click Captivate 4 in admin mode, Adobe Acrobat 9 loads/configures.  [Question- Why does this happen every time, and can I stop?].  I then I import my ppt.  Then all the wav files embedded in the ppt come up with another error message unable to decode and import the selected wav/mp3 file.  Then when I go to do text to speech, I can pick out the person "Kate" but I also get the same error message- unable to decode and import the selected wav/mp3 file.  HELP!  There has to be another person out there that has had a similar issue.

Hi there
Seeing as you just installed, have you appliled the update? Click Help > Updates... to check. If that option fails, try visiting the updates page at the link below:
Click here to view
Cheers... Rick
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