Having issues updating the ipod

Can someone help me, please? I spent 8 hours yesterday trying to update my ipod. The do not disconnect,stayed on the entire time. Then a message appeared and said I could disconnect. I disconnected and only 6 songs appeared out of 121. I did the whole process again and only 10 appeared. I did it one more time and now I only have 16 songs. It has to be an error on my part. I followed all of the directions but for some reason the computer freezes up and will not go pass a certain amount.
Any assistance would be greatly appreciate. Thanks.
Dell Computer Windows XP

Try restoring your iPod. This will erase the hard drive, reload the software and put it back to default settings. Once the restore is complete follow the on screen instructions and it should connect to iTunes and give you a prompt to automatically update your library onto the fresh installation: Restoring iPod to Factory Settings with iTunes 7

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http://support.apple.com/kb/HT4317
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Identifying iPod models

How do you update the iPod touch 8GB

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Having issues updating the ipod

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