Having issues with connecting to various applications

I first noticed my connection issues with the iTunes store.  It just wouldn't connect and an error message popped up.  I figured it had something to do with iTunes.
But then I noticed my Skype wouldn't connect.
And when I click on the "File Explorer" tab pinned to the taskbar, it thinks for 30 seconds, the whole screen will blink once and it will never pull up.
Everything else runs smoothly. I can browse the internet. Play my music in iTunes (just can't open the store).  I can open Word documents without any issues.  I checked the Windows firewall and it is set to allow both iTunes and Skype. This issue
only started a few days ago.  And last night I made sure my Windows was up to date.
I have a Samsung laptop with Windows 8.  Any idea what might be going on?

Hi,
We need more information to analyze your issue. What's error message when you attempt to connect the Skype?
And how about when you launch "File Explorer" via the original source instead of pinned shortcut in taskbar?
I would like to suggest you run App troubleshooter to see if it could be fixed:
Troubleshoot problems with an app
http://windows.microsoft.com/en-IN/windows-8/what-troubleshoot-problems-app
Meanwhile, please update all your drivers especially video card.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    Date/Time: 2010-05-18 09:07:19 -0400
    OS Version: 10.6.3 (Build 10D573)
    Report Version: 4
    iChat Connection Log:
    2010-05-18 09:06:38 -0400: AVChat started with ID 1542186898.
    2010-05-18 09:06:38 -0400: [email protected]: State change from AVChatNoState to AVChatStateWaiting.
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    2010-05-18 09:06:53 -0400: 0x115c7ad10: State change from AVChatStateInvited to AVChatStateConnecting.
    2010-05-18 09:06:53 -0400: [email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
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    2010-05-18 09:07:15 -0400: [email protected]: Error -8 (Did not receive a response from 0x115c7ad10.)
    Video Conference Error Report:
    23.484187 @/SourceCache/VideoConference/VideoConference-415.13/SIP/SIP.c:2917 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    30.485439 @/SourceCache/VideoConference/VideoConference-415.13/SIP/SIP.c:2917 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    37.486607 @/SourceCache/VideoConference/VideoConference-415.13/SIP/SIP.c:2917 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    Video Conference Support Report:
    6.264078 @/SourceCache/VideoConference/VideoConference-415.13/Video Conference/VCInitiateConference.m:2059 type=2 (00000000/0)
    [Connection Data for call id: 1 returns 1
    15.481716 @/SourceCache/VideoConference/VideoConference-415.13/Video Conference/VCInitiateConference.m:2074 type=2 (00000000/0)
    [Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
    15.483074 @/SourceCache/VideoConference/VideoConference-415.13/Video Conference/VCInitiateConference.m:2266 type=2 (00000000/0)
    [Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
    21.483750 @/SourceCache/VideoConference/VideoConference-415.13/SIP/Transport.c:2138 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK01929caa6061335d
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=2051344037
    Call-ID: 1df627e3e6d57f4-627e-11df-94ce-ea637bca4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 714
    v=0
    o=ad_kedsall 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2800
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 12 124 3 0
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:3667778631
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:2550674411
    21.983868 @/SourceCache/VideoConference/VideoConference-415.13/SIP/Transport.c:2138 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK01929caa6061335d
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=2051344037
    Call-ID: 1df627e3e6d57f4-627e-11df-94ce-ea637bca4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 714
    v=0
    o=ad_kedsall 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2800
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 12 124 3 0
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:3667778631
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:2550674411
    22.984005 @/SourceCache/VideoConference/VideoConference-415.13/SIP/Transport.c:2138 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK01929caa6061335d
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=2051344037
    Call-ID: 1df627e3e6d57f4-627e-11df-94ce-ea637bca4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 714
    v=0
    o=ad_kedsall 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2800
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 12 124 3 0
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:3667778631
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:2550674411
    28.485011 @/SourceCache/VideoConference/VideoConference-415.13/SIP/Transport.c:2138 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK35dbe84221e523f8
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1539054575
    Call-ID: 1df627e4299a1de-627e-11df-94ce-efddea994012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 714
    v=0
    o=ad_kedsall 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2800
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 12 124 3 0
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:3667778631
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:2550674411
    28.985106 @/SourceCache/VideoConference/VideoConference-415.13/SIP/Transport.c:2138 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK35dbe84221e523f8
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1539054575
    Call-ID: 1df627e4299a1de-627e-11df-94ce-efddea994012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 714
    v=0
    o=ad_kedsall 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2800
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 12 124 3 0
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:3667778631
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:2550674411
    29.985248 @/SourceCache/VideoConference/VideoConference-415.13/SIP/Transport.c:2138 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK35dbe84221e523f8
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1539054575
    Call-ID: 1df627e4299a1de-627e-11df-94ce-efddea994012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 714
    v=0
    o=ad_kedsall 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2800
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 12 124 3 0
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:3667778631
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:2550674411
    35.486230 @/SourceCache/VideoConference/VideoConference-415.13/SIP/Transport.c:2138 type=1 (00000000/0)
    [INVITE sip:user@rip:53144 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK6c2b3b215d48dde3
    Max-Forwards: 70
    To: "u0" <sip:user@rip:53144>
    From: "0" <sip:user@lip:16402>;tag=780127647
    Call-ID: 1df627e46c5e56a-627e-11df-94ce-b88ce3e84012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 714
    v=0
    o=ad_kedsall 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2800
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 12 124 3 0
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:3667778631
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:2550674411
    35.986311 @/SourceCache/VideoConference/VideoConference-415.13/SIP/Transport.c:2138 type=1 (00000000/0)
    [INVITE sip:user@rip:53144 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK6c2b3b215d48dde3
    Max-Forwards: 70
    To: "u0" <sip:user@rip:53144>
    From: "0" <sip:user@lip:16402>;tag=780127647
    Call-ID: 1df627e46c5e56a-627e-11df-94ce-b88ce3e84012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 714
    v=0
    o=ad_kedsall 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2800
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 12 124 3 0
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:3667778631
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:2550674411
    36.986471 @/SourceCache/VideoConference/VideoConference-415.13/SIP/Transport.c:2138 type=1 (00000000/0)
    [INVITE sip:user@rip:53144 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK6c2b3b215d48dde3
    Max-Forwards: 70
    To: "u0" <sip:user@rip:53144>
    From: "0" <sip:user@lip:16402>;tag=780127647
    Call-ID: 1df627e46c5e56a-627e-11df-94ce-b88ce3e84012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 714
    v=0
    o=ad_kedsall 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2800
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 12 124 3 0
    a=rtcp:16402
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:3667778631
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
    a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
    a=rtpID:2550674411
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    [Local SIP port]
    15.483077 @/SourceCache/VideoConference/VideoConference-415.13/Video Conference/VideoConferenceGlobalObjects.m:1670 type=5 (00000000/0)
    [Router]
    [BAD TEST]
    15.483082 @/SourceCache/VideoConference/VideoConference-415.13/Video Conference/VideoConferenceGlobalObjects.m:1672 type=5 (00000000/0)
    [CommNAT Result: 0x00000001
    Binary Images Description for "iChat":
    0x100000000 - 0x100281fff com.apple.iChat 5.0.3 (745) /Applications/iChat.app/Contents/MacOS/iChat
    0x101778000 - 0x1017affff com.apple.FWAVC 130.46 (46) /System/Library/PrivateFrameworks/FWAVC.framework/Versions/A/FWAVC
    0x115806000 - 0x115844fff com.apple.DP.ScreenInputDevice 13.0 /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Resources/Apple ScreenInputDevice.plugin/Contents/MacOS/AppleScreenInputDevice
    0x115bae000 - 0x115bd8fff com.apple.mio.DAL.VDC_4 130.0 (1035) /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Resources/VDC.p lugin/Contents/MacOS/VDC
    0x115be5000 - 0x115be9fff com.apple.audio.AudioIPCPlugIn 1.1.2 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x115bee000 - 0x115bf4fff com.apple.audio.AppleHDAHALPlugIn 1.8.4 (1.8.4fc3) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x115daa000 - 0x115fcdfff com.apple.audio.codecs.Components 2.0.1 /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    0x1160ea000 - 0x1161b5fff com.apple.audio.units.Components 1.6.1 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
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    0x7fff87c73000 - 0x7fff87cb6fff com.apple.CoreGraphics 1.543.33 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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