Having issues with itunes on new computer

I just bought a new computer and I tried to dowload Itunes on to it. It downloaded but now it will not download my songs from my Ipod. i tried to use icloud to back it up and it is not working at all. How can I get my old songs to download on to my new computer?

See Recover your iTunes library from your iPod or iOS device.
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Similar Messages

  • TS1368 Having issues with iTunes on my computer.

    Having issues with iTunes on my computer. I have internet connection but it keeps sayng "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again." How do I fix this?

    Try here:
    Can't connect to the iTunes Store
    It may be an Apple problem

  • Having issues with iTunes 11.1.5 on Windows 8.1

    Ever since I've refreshed my windows computer two weeks ago. I am having issues with iTunes 11.1.5. For some reason I can access the iTunes Store, but most of the time when I do something internet related on iTunes, the app is either stuck on checking for downloads or when trying to sign in. I am trying to update all my apps but only a couple out of 30 actually start downloading but they keep getting stuck at "processing file". I have used another computer with Windows 8.1 with the same version of iTunes and its downloading app updates fine.

    it works at first then after trying to update a few apps (the third one this time) iTunes again stops working and gives me the 8008 error.
    Okay ... let's try seeing if that one is the root cause of the errors.
    Try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting
    Does that calm down the 8008s?

  • HT201210 The iPod "iPod" could not be restored. An unknown error occurred (1).This is my Ipod 32 GB, which is out of warranty and is 1G-A1213 and had gone kaput, after having issues with iTunes Software as it was not able to run Music on my IPod when conn

    The iPod "iPod" could not be restored. An unknown error occurred (1).This is my Ipod 32 GB, which is out of warranty and is 1G-A1213 and had gone kaput, after having issues with iTunes Software as it was not able to run Music on my IPod when connected.
    I have wasted my precious 2 days and nights and am lost all my hope...APPEAL TO ALL GEEKS TO RESOLVE MY ISSUE ON HUMANITARIAN GROUNDS ATLEAST WITH SOME VALID TIME OF YOURS.
    All mails can be sent to [email protected]
    Restore of Ipod back up is present...but is not getting restored due to some iTunes issue with playing my music files.It says restoring and extracts but failes in 1 min with the said error.

    Other users and reported error 1 but I have not seen a solution.
    Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • Having Issues with iTunes 10.5.3 and uninstalled. Cannot reinstall without upgrading to newest Snow Leopard? Using MacBook Pro running 10.5.8.

    Running OS X Leopard 10.5.8 and was having issues with my version of iTunes 10.5.3 (freezing and getting rainbow spinny wheel, not allowing me to do anything, while importing music from a different folder into the iTunes). Anyway, so I uninstalled iTunes and went to download the newest version (10.7 i believe) and after downloading and attempting to install, i was alerted that I cannot install and run this application without having the newest version of OS X 10.6 i believe. So, what I'm ultimately trying to figure out is if I need to spend $130(that i do not have) on Amazon to get the Snow Leopard 10.6.3 then pay another $20 in the App Store to upgrade to Mountain Lion as well? I need to have iTunes on this laptop due to having an iPhone 4 that needs to be able to be synced on this computer. Bottom Line is, I don't have really have $150 to upgrade all this at the current moment just to get iTunes back on my system. Any suggestions or am I basically having to drop the $150 just to get iTunes back so I can sync my iPhone 4 again? Ugh, this *****, really wish i hadn't uninstalled that version of iTunes..HELP!!! thanks in advance..

    Click here and install the software. If you decide to upgrade to 10.6 at some future point, phone the online Apple Store.
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  • Having trouble downloading iTunes on new computer

    Hi,I was wondering if someone could help me?
    Yesterday I was tring to download iTunes to my labtop,unfortunately for some reason i had to cancel the download.But today i wanted to restart the download process,and it didn't let me.
    It keeps saying something like this:
    "The publisher couldn't be verified.Are you sure you want to run this program?
    Name:iTunesSetup.exe
    Publisher:Unknown publisher
    HP   Windows XP  

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

  • Multiple Issues with iTunes on New iMac

    Hello Apple Community,
    I recently bought a 27" iMac with 3.1Ghz i5 processor running on Snow Leopard and finally set it up.  I have owned many Macs in the past and currently have been using a 5 year old 15" MacBook Pro on Snow Leopard that has been running flawlessly but I needed something with a bit more processing power.  When I first took my iMac out of the box I went ahead and used the Migration Assistant to move my applications and files over from my MacBook Pro but after multiple attempts I had to stop and simply move the music, document, and photo data on to a portable hard drive while I got the Migration Assistant to move the applications.  I simply moved the old iTunes music folder over to my new iMac and replaced the iTunes folder on my iMac.  The new iMac has already been authorized through my iTunes account and the music will play.  Now here are my current issues.
    When I play a song on iTunes, there appears to be a random amount of fade-in and/or crossfade when I switch playing songs.  I have checked the playback preferences and crossfade is not checked.  Some songs the crossfade will take a second while sometimes it will be as much as 10 seconds of crossfade.  On my MacBook with the identical library and settings, it does not have these issues.
    The other issue I have been experiencing is if iTunes has been open and my computer sits for a little while (usually after awaking from sleep or even listening to a few songs without touching the keyboard, the songs will stop playing on their own and when I press the play button, it begins to "play" the track but there is no sound coming from iTunes.  I have checked the volume slider in iTunes and it is still at max volume while all other applications still work and output sound.  iTunes will only work properly if I close it and re-open it.
    The final issue is similar to the last one in that when I try and play previews in the iTunes Music store it will not play but when I hit the play button iTunes will then appear to be "playing" but no sound from either the store or any of my songs from the Library.
    iTunes works perfectly fine on my MacBook Pro and it does have any of these issues.  Both Macs are currently running iTunes 10.4.1.  All songs in each library are checked and will play to a degree.
    I have deleted iTunes and all corresponding library files, (basically anything with iTunes in the name) and tried to reinstall iTunes and used multiple methods to replace the music files including using Home Sharing, a portable Hard Drive, and dragging and dropping the music files from the shared folder and no matter what I try, I still cannot get iTunes on my iMac to work properly.  I have been searching around the support forums for others who might have had this issue but I cannot seem to find much.  Any help would be greatly appreciated!

    I had not tried that before, but from your suggestion, I went ahead and did it and it seems to have gotten rid of the crossfade issues I was experiencing but whenever I try and listen to a preview in the iTunes music store it still does not appear to be working.  Also, I was testing a number of tracks and it seems like there are a few tracks in particular that will make iTunes stop playing when I click on them and then if I attempt to play something else, iTunes says it is playing but no sound is coming from it. 
    What I have found that is interesting is the first time I ran the Disk Utility it repaired a HUGE number of misc. files.  After running it and still experiencing problems I tried to run it again but this time the files were not as numerous and were all within the /Library/CoreServices menu.  Each subsequent time I ran the Disk Utility and rebooted, I tried to run the Disk Utility again and the same files seem to still be having the same issues.  This is just an example of one of the files I have been having an issue with.
    Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/zh_TW.lproj/RemoteDesktopMenu.nib" , should be drwxr-xr-x , they are -rwxr-xr-x .
    Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/zh_TW.lproj/RemoteDesktopMenu.nib" .
    One in particular gave me a Warning and said it could not be repaired.  I'm not sure if it is important to repair but I still seem to be having some issues here and there.  Here is the message from the Disk Utility regarding the file in question.
    Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.

  • Having issues with iTunes.

    Well, I'm having issues uploading existing music from my iPhone 4s to my iTunes library. Once I hit sync, it tells me I have to erase and then sync. I don't understand and I've been trying everything to get around it.
    Side note-my mac did crash and had to take it in and they backed it up for me, so when I got my mac back it was like brand new. I don't know if this makes a difference. Thanks to anyone who can help me.

    Since they replaced your hard drive, your phone thinks that it's connecting to a new computer. You said you have everything backed up, I would copy and paste the backed up iTunes folder (in the Music folder) into the Music folder. Open iTunes and it should be fine. The iTunes Library.xml file (a file in the iTunes folder) is different, which is what's causing your phone to think it's syncing to a new computer.

  • IPod Touch will not sync with iTunes on new computer

    I recently got a new computer (Dell to HP, which shouldn't make any difference). I downloaded iTunes on the new computer and was able to get all my music, tv shows, and movies onto my new computer using a Flash Drive.
    I have contacted iTunes help twice now and they have basically given me nothing to work with. I have all the updated software (2.2.1 or so), and I have restore my iPod Touch about 3 times because I was told this would work.
    When I try to sync my iPod Touch, it tells me that it could not sync because certain songs "could not be found". I have every single one of my purchases and stuff from CDs on my iTunes and I just want this fixed so I can use my iPod Touch again.
    My iPod is now empty except for a few applications and pictures that, for some reason, were able to get past all that and can be synced. If anyone has had this problem, please please please help me. I am getting very close to ripping my hair out with frustration and/or throwing my iPod Touch out of the window.

    unless you do TWO (and I mean BOTH) things... 1) put the audio files in the same path as on the old laptop... and 2) copied over (or exported) library info, you will have to do something else... and all it is, is to tell the itunes to "add folder".
    Once you add the folder, just consolidate it.
    When I bought my new laptop, I had copied my music library and the extra account information. I restored the account info, but put my music in a different location (on a completely separate drive, which has saved me a few times since). So I had to change the preferences to point to the correct location, and it picked up ALL the songs.
    I've since done a recovery on my new laptop a few times... and unfortunately I didn't save a copy of the account info (my old laptop has "glitched" out since, and I have no access to that info either). So even though my music is still there, I have to tell iTunes to "add folder", even though I changed the preferences to use that same folder as its library.

  • Having issues with itunes not syncing correctly

    ive been running into issues of itunes not wanting to sync my movies.When i try to sync movies, all of my music i imported from cds or files that were not purchased off of itunes gets deleted off of my phone.Im running itunes 12,and ios 8 on my 5s.Been happening alot recently and its frustrating!!!!! Ive tried managing my music and movies and that doesnt help out at all.Im having to download movies from icloud from my phone which at times is hard due to the lack of reliable wifi.Any help or ideas would be greatly appreciated

    as rediculous as this is, I enabled "all mail" under the labels, then went into the actual apple mail settings and checked some box about updateing immediately (for deleted items) . then I had to quit mail then open it back up  - it "appears" to have synced properly. I'll let you know if it all comes back, but this is really a pain in the butt, I swapped from Entourage a few months back because it started acting weird with gmail.
    anyone have any other mail options if this continues to not work? I don't want to have to pull gmail in my browser to move read items each day.
    thanks for all the help.

  • Put H.Drive with iTunes onto new computer...lost playlist and ratings

    My main computer that had iTunes on it crashed the other day, my motherboard was fried. So I put the hard drive with the iTunes into another computer. The iTune files are not corrupted, but I have lost my playlist and ratings.
    Is there a way to recover my old playlist and ratings?

    Yes there may be.
    iTunes operates as a database of information for your music files. The actual music files are stored on your PC, not within iTunes. iTunes keeps absolute references of the music file location and other information in its database file. This allows iTunes to use music files from any location on the PC: different directories/folders on the main HD, another internal drive, an external drive, or a network drive (or any combination of the above).
    Each song reference has a specific and hardcoded location (both drive letter & path) so iTunes can find and play (or sync) it. Move the file, change the path, re-map the drive it is on, shut down or remove the Drive, and iTunes will lose the file (giving you the '!' of a ‘Broken Link’). Lose, move or corrupt the ‘iTunes Music.itl’ file and your complete Library will ‘vanish’.
    If you delete, corrupt, or otherwise lose your ‘iTunes Library.itl’ file, you will end up with a ‘blank’ Library within iTunes. Nine times out of ten, your underlying music files are still on the PC. They can be ‘re-Added’ via the File==>Add Folder/File menu command, but you will lose some of the music meta-data. Recovering your Library via backup copies of the iTunes database file, or from importing the XML file is always preferable.
    By your placing the previous C: drive (I'm assuming) into another PC now reading it as the H: drive, iTunes is either looking at a blank Library database file, or reading the old one, but looking for the music on the C: drive where it was before (I'll guess the former).
    IF you can put all the music on the C: drive into the exact same path as it was previously
    AND you can place a copy of your previous ITL database file into the '..\My Music\iTunes' folder on the C: drive
    THEN when you open iTunes, it should restore your complete Library.
    Post back if you have questions or if you need to clarify your exact HD situation (I may have misread your meaning...).

  • Having issues with iTunes update 10.6.3 and new MacBook.

    I have a brand new MacBook (also my first Mac) and I am having problems when I connect both my iPhone & iPad.
    iTunes tells me I have to install the lastest version, 10.6.3.  When I try to download either it looks like it has but nothing has actually updated, it tells me I need to update my software, or some times it just doesn't respond.
    When I try to update my software the installer gets to a point and says inorder for the installation to finish I have to close iTunes, but it's not open.  So I'm totally confused and stuck.
    Help!
    M-

    If you've moved or renamed iTunes, put it back. If not, open iTunes from the Applications folder and not the Dock.
    (68043)

  • Having issues with iTunes syncing to iPhone 5...

    Both are up to date, iPhone has 7.0.4 and iTunes 11.1.3. Not all of my songs will sync onto my phone, only 63 out of about 500. Anyone else having this issue? Or solved it? Ahhhhh so frustrating!!! I've tried
    -Turning off my find iPhone
    -Selecting playlists instead of syncing all songs, all songs on playlist still don't show up
    -Restarting phone
    -Restarting my Mac
    -And doing these in about every order you can think of for the past 3 hours
    Help!

    So I had the same problem with what you are having except I have an Iphone 4S but heres what i did to resolve.
    1) Check the box for manually manage your music
    2) Uncheck all songs you want.
    3) Sync
    4) Check all songs you want, after the 1st sync
    5) Sync again but this time with all the music you want checked
    6) Now your inforamtion bar for the GB reading will be weird, dont worry about it. After the sync check all songs on your phone. All should be playable.
    Hope it helps!

  • Having issues with iTunes sync to iPod (5th gen)

    Ok this is something that is getting rather annoying.
    Every once in a while. When sync anything to my iPod from iTunes. Sometimes iTunes will hang up. Then sync icon on my iPod does show up and spinning.
    However nothing gets sync to the iPod. I then have to close out iTunes. Then restart iTunes. And everything seems to work for a while.
    I to have the current version of iTunes (11.0.4.4.)
    I am running Windows 7 Home Premium 64-bit. I do have the 64-bit version of iTunes installed.
    I have tried to restart my iPod several times. I don't think that this should have to be done all the time one of the other is not sync. Besides. It don't resolve the issue.
    The iPod has a fully charged battery.
    I have tried different USB ports. Same issue still exists.
    I tired to restart my computer when the issues happens. Again it still happens.
    I have completely uninstall iTunes and then reinstall iTunes back. Nothing has changed.
    I have shut down all 3rd party software. Sync issues still happen.
    I have tied on different computers I have in the house. The issues does happen. Not as often.
    So there it is. I hope someone can shed some light on this issue.

    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    Then
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Im having issues with itunes reading my credit card information

    so just recently got a new card, same number just different expertion date and security code i changed my info as soon as i got the card. and i was purchasing music just fine until yesterday it said my security code was invalid now i cant even download free apps or purchase them

    These are user-to-user forums, you're not talking to iTunes Support nor Apple.
    You are sure that your card details were taken from your iTunes account ?
    If your account has been compromised then remove your card from your account, change your password, and contact iTunes Support : http://www.apple.com/support/itunes/ contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    Changing payment info : http://support.apple.com/kb/HT1918
    If it's not on your account then contact your card issuer and get the card cancelled and replaced

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