Having issues with my new iphone6 wants factory reset, but icloud is grayed out, Need help!

I am having problem with the imessage, facetime and icloud.  Facetime and icloud and completely grayed out right from the setting.  As to the under the "Messages" setting, iMessage is grayed out too.  I tried to use the "reset all settings" function on the phone, but I forgot my restriction code.  So I want to use factory restore on itune to restore my iphone, but it needs me to go to icloud setting to turn off the "find my iphone" before I can use the restore iphone.  But I can't access the icloud with the phone, since it's been grayed out.  Now I am stuck.. Please help!

iOS 7 forgot restrictions passcode
On the discussion, there are instructions to go on iCloud.com and erase or factory reset your phone.

Similar Messages

  • Having issues with low memory that is causing some of my apps to crash, need help please !!!

    Having issues with low memory that is causing some of my apps to crash, need help please !!!

    Is the device actually showing low memory errors?
    What is really occurring?
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • I am using iphone4 and recently updated to 7.0.4 from then onwards having issues with phone book. It will open but not able to scrool up and down and all options are not working. Is any one facing same issues?

    I am using iphone4 and recently updated to 7.0.4 from then onwards having issues with phone book. It will open but not able to scrool up and down and all options are not working. Is any one facing same issues?
    Why apple also doing such kind of softwares? Cant they do testing before releasing the product?
    Could any one help me out of this?
    Thanks,
    Rajesh

    See this discussion...
    https://discussions.apple.com/message/23731048#23731048

  • Anybody else having issues with the new 1.1??

    For some reason, I have encountered two issues already.. Whenever I'm exporting my galleries as web pages, nothing happens! It creates a null folder that I specify but then doesn't export any photos or html pages.. If I delete the folder and do it again, the exact same way, for some miracle it then begins to export.. There is no logical explanation and its clear that its a bug..
    Also, when exporting multiple images into CS2, that also fails for me.. It only opens up one picture and even though the others are selected, it doesn't seem to do the trick.. Its not my computer because i have a brand new quad w/ 4 gigs of memory.. I didn't encounter either of these issues with the older version..
    Anybody else??

    I tried both, and was successfull both times.
    External Edit:
    1. I selected 2 images (D200 RAW images).
    2. Right clicked to get the contextual menu and selected Open with External Editor (I have my prefs set up for Photoshop).
    3. Both images opened in Photoshop.
    I can't image it being system specific. What camera and file type are you using?

  • Having trouble with iso8. If i factory reset will it help ?

    Having trouble with iso8. If I do a factory reset will it help?

    Hi there Jeanatlightwood,
    Depending on the trouble you are experiencing, restoring as a new phone (factory reset) can be a good troubleshooting step. Be sure to back up your information before hand. The article below has more information. 
    Use iTunes to restore your iOS device to factory settings
    -Griff W. 

  • I need to do a factory reset, but it says that I need to turn off "find my phone" and I can't do that because my screen is black

    I would really appreciate it if someone could help me turn off "find my Phone" through the computer.  My screen is black on my phone and I just need to do a factory reset.
    Thank you

    Hi patti273,
    Welcome to the Support Communities!
    The following article will show you how to remove your iPhone from "Find My Phone"
    iCloud: Remove your device from Find My iPhone
    http://support.apple.com/kb/ph2702
    I hope this information helps ....
    Happy Holidays!
    - Judy

  • Having Issues with my new iPod

    Good Morning Everyone!
    I'm new to this discussion site and to iPod. I recently purchased a 30gb iPod and have been importing my CDs into iTunes. I have been adding album artwork that I have found from google. Yesterday I noticed that at least half of my artwork is wrong-- for example, I will have artwork for Staind showing on the song info within iTunes, yet on my iPod for that very same song, artwork for the Barenaked Ladies shows up. This happens with at least half of my music. (Everything on iTunes is correct-- it's just wrong on the iPod.)
    I was listening to my iPod this morning on the way to work and something else happened-- I was listening to everything that I had tagged as 80s music when all of a sudden Outkast started to play. At first I thought, OK, I just put it in the wrong playlist accidentally. However, when I looked at the iPod screen, it said that it was supposed to be playing The Cars. That happened again with several more songs. Has this happened to anyone else? What can I do to correct this problem? I'm less concerned with the album artwork. If needed, I'll clear it all out... however, songs coming up wrong is driving me crazy!
    I appreciate your input.

    Have you ever tried the art importer that someone mentioned? I was thinking of trying that to see how that works.
    I swear, I was never this obsessive compulsive before I got my iPod!!
    I wanted to tell you that you are NOT alone! The same
    problem has happened to me with my 2gb iPod nano! The
    album aret doesn't match the song playing! Also when
    I am click the song to view the album art up close,
    it is often the wrong picture, even if the one on the
    front is correct. This is seriously mind-boggling
    because I haven'tdone anything to damage it! I have
    tryed everything; I've restored it reset it updated
    stuff... I think I have to send it back!

  • Okay, there are two accounts on one computer, and my account is the main one though ever since, I've been having issues with downloading new songs and apps onto my iPod touch. Not only that but now all of my music's gone from my library. How can I fix it?

    Has anyone ever had this problem before? I would love some advice on how to restore my library with all my music. I have 841 songs on my iPod touch and yet my iTunes library on my account says I have none, ever since my sister made her account on my laptop and some of her songs have gotten on mine (the main) account. Not only that but my iTouch doesn't seem to want to accept any other songs outside of its list. Any advice?

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

  • Anyone having issues with their new iPhone 5?

    I've had my iPhone 5 for a month (64GB in white from 3 network). My fella has the same but in black but he's not been having any problems.
    I've noticed the reception drops randomly, I've noticed it most when it's been in my pocket. I have to reset it using Airplane Mode to re-fresh.
    Also it sometimes crashes on me, stays frozen for 2-5 minutes. Never had this problem with my old iPhones!
    And litrally just ten minutes ago I tried making some calls, first time call I heard was what sounded like interferance, then the second and third call no one could hear me speaking.
    Another thing I've noticed is that sometimes it doesn't like being connected to my home WiFi. We have BT Infinity and the computers run very quickly of it, however the phone seems to struggle.
    Wondering whether these are common symtoms??
    Regards El x

    I think you must restore your iPhone without keeping backup! One suggestion: save your address book and your favourite apps with iCloud! And if you cannot do without, recover only this data.

  • Having issues with Microsofts new File Explorer

    I am currently configuring a golden image for our student computers. Now I am facing an issue in the file explorer. I have noticed that microsoft added quick access items to the ribbon and file menu. 
    For instance, I dont want my students to open the command prompt or powershell. The only way I found to prohibit this is to use applocker from the local group policies. But then batch files wont run either. (this is under the explorers file menu)
    Another item I dont want my students to use is at the "view" part of the ribbon. Use checkboxes, hide/unhide files and show file extensions. These settings undo other policies I have set on my server.
    How can I handle/remove/block these settings?

    Hi,
    Based on my research,we can modify the following registry key to disable Folder Options:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Policies\Explorer
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Policies\Explorer
    In right-side pane, add a DWORD value named NoFolderOptions,and modify the key to 1.
    User Key: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\
    Explorer]
    System Key: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\
    Explorer]
    Value Name: NoFolderOptions
    Data Type: REG_DWORD (DWORD Value)
    Value Data: (0 = show options, 1 = hide options)
    Meanwhile,open Group Policy,and enable "Prevent access to Registry editing tools".
    User Configuration -> Administrative Templates -> System
    in right-side pane, set "Prevent access to Registry editing tools" to either Not Configured or Disabled.
    Finally,reboot your system.
    Hope this helps.
    Regards,
    Kelvin Xu
    TechNet Community Support

  • I am having issues with my popup blocker blocking a site, but my popup blocker is disabled.

    I am trying to access this site for my college class. It asks me to disable my popup blocker for access to the site, which I have done, but it still blocks my access to the site. I used Firefox last semester and I did not have any problems, do you have any advice? I did go in and make sure that the popup blocker was disabled, and then restarted my browser, but I do not know what else I should try. *Please note that I could very well be doing something wrong......but any advice you could give me would be great! I really do not want to use Internet Explorer if I do not have too, I love Firefox so much better! Thanks for taking time out of your day to help me :)
    Cami

    Hi Cami, in your system details it seems you have MySearchDial extension inactive, maybe the problem is there. MySearchDial is malicious software(browser hijacker), see if you have it in your win 7 and uninstall it (Start button > Control Panel > Programs > Programs and Features > Uninstall.)
    see also :
    * http://www.mysearchdial.com/removal-instructions/
    * http://malwaretips.com/blogs/mysearchdial-toolbar-removal/
    also '''delete''' in your [http://kb.mozillazine.org/Profile_folder_-_Firefox#Windows profile folder] the [http://kb.mozillazine.org/User.js_file User.js file] you have.
    The user.js file '''does not exist by default'''. If you create the file, forget it, if you have not create the file then delete the User.js file, to see if the problem goes away (some programs create and write in the file also).
    thank you

  • I'm having issues with my apple iPod Touch that I bought a month ago, can you help me?!?!?!

    I don't know what to do it keeps racing around in circles and idk what I should do, I'll never buy another product from Apple

    What do you mean by racing around in circles? Have you done any damage to your phone? Like drop it or get it wet?

  • Hi, I had recently purchased ipad3 and but obviously have been having issues with heating up and some minor issues with video playback etc. Apple has agreed to replace my device. I need help in deciding whether i should get a new ipad3 or opt for ipad2.

    Hi, I had recently purchased ipad3 and but obviously have been having issues with heating up and some minor issues with video playback etc. Apple has agreed to replace my device. I need help in deciding whether i should get a new ipad3 or opt for ipad2. Seller is willing to replace it with ipad2 as well..
    Have also heard that the ipad3 revamped version is around along with the mini pad rumor..too much information - lot's of confusion pls help

    Lindsay,
    Your iBookG4 is still a pretty awesome Mac. Like already said, it has the power to run Leopard, but it depends if you have an internal DVD drive.
    Then I suppose you have to add up the cost of the OS, perhaps another 512MB RAM, iLife 08 and replacements for any favourite apps that you currently use (Leopard breaks a lot of stuff, but Intel breaks even more). Compare it to the cost of a new MacBook, which wil have all of that included and be 3-4x faster too.
    It also depends on what you want to achieve with your iBook. My PMG4 still cuts it today, I still use it in preference to my new Mac Pro, It's about the same age as your iBook, and I'll only stop using it when it becomes "painfully" slow. My 1 year old son currently uses the Mac Pro (parts for a Mac Pro are easier to replace than those for a PMG4).
    I think your choice is simple, if you can a cheap copy of Tiger, use that, it'll get your iPod Touch up and running. It came in DVD and 4 CD version (by request).
    Leopard will work for you too but a lot of the best eye-candy requires quite a meaty graphics card and you may need a RAM upgrade and replacement software - OS9 Classic is not supported in Leopard.

  • I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

    I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

    I had the same experience with a new iPhone 5 that I bought  last week. Did not have a chance to measure battery life before the 6.0.2 upgrade installed but I set up my phone exactly like my 4S and immediately started running out of power after short periods. Went to Xmas get together with fully charged 5 and 4S. Heading home the iPhone 5 shut down for low battery and the 4S had 65% power. Both phones had two half phone calls on then and no data usage.
    That night I fully charged the iPhone 5 and, without lighting it up, put it on my night table. Next morning I picked it up and looked at battery indicator and I had 42% charge with NO activity!
    Tried it again next night and wound up with 37% charge. (Slept longer).
    Today I called the carrier and reactivated the 4S.  Took the 5 to Apple Store and they kindly gave me choice of new replacement phone or refund. I took the refund. Uniquely, the Apple Store said it was Verizon CDMA phones that were coming back.
    The are other strings on this with temporary solutions, but from my experience with 7 firmware changes on an HTC 4G phone the problem will continue because the solution will be hardware caused. We are in the days where RTM means Rush to Market - not Release To Manufacturing.
    I fear the only solution is to either wait for the next model (I did not notice a really major change in performance over the 4S in LTE heavy Seattle area) - or switch to another manufacturer.
    It might be useful for these forums to indicate if you have a GSM or CDMA phone to see which have more problems.
    Discouraged....

  • Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jd

    Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jdk installed. I also try to install Java SE runtime but half way through the Software Update it says cant download software because of network problem but I'm connected to the internet and i can browse stuff just fine. Can any one help with my problems. P.S. I don't know the administrator password or stuff like that. And yes we are allowed to play games and stuff on these laptops but only at home not at school so don't tell me i need to focus on school and not games. 

    Since you updated the operating system, it is probably Minecraft is missing certain files that ware remove or are not longer comparable with the new version of the OSX. what I recommend, is to check is there is an update for Minecraft and install that. If there is not update available, probably the best thing will be reinstalling Minecraft. Hope this will help you.   

Maybe you are looking for