Having Issues with Outlook Calender Syncing on a BB Curve on Nextel
My boss at work recently got the BB Curve from nextel and we have gotten the device setup pretty much the way he wants it. There is a small issue though that when he tries to sync his callender it gets to the same spot, event number 31 throws out a non-descript error message and bombs out. Its not a deal breaker for him but it would be nice to get solved just because it would be nice to know why its doing this.
Has anyone experianced this? As a side note I dont know if it matters but it synsc fine at home but the issues are at work and at work his Outlook is coming off of exchange... Could that be a issue? or could it be a date range issue?
OK...that's good information, thank you. But that "error code" would really be very helpful...there are many of those odd codes inside of the public KB's, so it would really help in narrowing down the issue (assuming the code you are getting is in the KB's, of course).
Also, here's a KB that might help you with troubleshooting:
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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