Having issues with speed with opening/dowloading/installing from some websites

Had speed issues with my ISP and they seem to think it is because of the browser, and that I should be using IE. Knowing my ISP is not going to take responsibilities if the fault was on their side, I did not believe it. However, when Microsoft stopped support for XP operating system, I tried to download a security program from another website and again I had nothing but problems. The program would download and some times even get all the way to be installed but the program logo would hang on for ever while installing, and I could not launch the program. If the program installed I would have to remove it before going forward. Their technical support said it was because of the browser as well. I do have IE installed but I never use it as my browser unless I have no choice. Today, my ISP rep called to solve my issue and at her request opened IE as I could go no-where with Firefox. I was right, my ISP is full of it as she could not solve my problem with or without IE. However, I left IE opened and downloaded the other program which it is now working great. Will I have to be forced to use IE so that speed and downloading improves? I hope not.

I can give a few tips.
# Update all your add ons and extensions
# [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
# [https://addons.mozilla.org/en-US/firefox/addon/yslow/ YSlow add on]
about:config tweaks
network.http.max-connections = 64
network.http.max-connections-per-server=21
network.http.max-persistent-connections-per-server=12
network.http.pipelining = true -
network.http.proxy.pipelining = true -

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Having issues with speed with opening/dowloading/installing from some websites

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