Having iTunes dashboard widget problems

I have had problems with my iTunes dashboard widget since I upgraded to Leopard from Tiger. The shuffle function does not work, and it doesn't read any of my playlists either. I have done an archive and restore and an erase and restore with no change. I have called Apple to see if they can help, but they told me to go to the nearest apple store or have it sent in for repair. I don't know what else to try... any help would be greatly appreciated.

If it's any consolation I have exactly the same problem. Accept the only things that work for me are the volume change and skip-track. Right royal pain in the arse. I had the problem in both 10.5.1 and 10.5.2. I'm running a Santa Rosa Macbook Pro 2.4 2GB with 10.5.2 installed.

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    HI :
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    Also if my itunes is closed the widget will spin back and forth like is should, when the info button is pressed but when Itunes is open, and I click the info button on the widget, it doesn't flip, it just shows the playlist page, there is no animation.
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    Cheers
    Mike

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    No, you can't select playlists from the playlist pulldown - it doesn't even respond to clicks, except when it decides that iTunes is not open (when it is, of course), in all irony.
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    Heres a link to show you what my problem is. Read the description to understand it. I dont know how to get my old dashboard widgets back.
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    Uploaded with plasq's Skitch!
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    S

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    Dougie500,
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    Message was edited by: gw7714

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    Hi again Mr:
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    Preference files (plist) sometimes (rare, but it happens) become corrupted. When that occurs, all sorts of strange behavior can result. After you deleted the preference files (both affect dashboard/widget behavior) and restarted, OS X automatically created new preference files with default values.
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