Having major issues with InDesign CS6

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!!

SherwoodGirl wrote:
Having major issues with InDesign CS6.
Then post your qeustion on the Adobe forums is it's their software you're having problems with:
http://www.adobeforums.com

Similar Messages

Having major issues with InDesign CS6. will upgrade fix???

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!! Just saw that ADOBE has an update for InDesign. WILL THIS FIX THE PROBLEM??

Yes, I would certainly get the latest update. That we often solve issues like these, for this is not normal. Some further tips would be quite InDesign, then to trash your InDesign preferences and then re-start InDesign (it will rebuild them again). Some further areas to look into would be:
* Corrupt Font(s) (or corrupt font caches - see below)
* Corrupt Image(s)
* Power Failures (power surges)
* Placing images via drag-and-drop from an Internet page
* Working on an InDesign file over a network or on a remote server
If all else fails, we as Markzware (I work for them) also offer a Service to fix corrupt InDesign documents. See:
http://markzware.com/support/faq/recover-bad-file-service/
Hopefully this helps you.
David Dilling of
Markzware

Help Viewer is an issue with InDesign CS6

Would anyone happen to know if the Help Viewer is an issue with InDesign CS6? Even with a manual install the Help feature launches without issues the first time and won’t launch after the second time. This is the message we are receiving on Windows 7:
“Help viewer is not installed check your internet connection and reinstall InDesign”

Anup R. wrote:
Can you try the option mentioned in 2nd para of the reply, if you are connected to internet?
You can try changing the preference "General Settings" > "Display Local Help content only" to "No" so that application launches the online help content.
-Anup.
YES! It does help.Thank you very much. I changed the setting yesterday but side tracked before I see the online content works. So in general scope, yes it takes me to the online help center, which gives me options for more "community" answers. So yes, thank you for making me look further.
However, I really was a fan of the local help that looked like and felt like the user manuals produced by Adobe, not just blogs, and more message boards. So I am still partially dismayed that I take the time to download and update the local help files, but can't use them. And wish Adobe would just fix the problem, so I can have immediate access to user manuals without having to surf all over for answers. Perhaps this is a novice thought, but I liked reading it in manual formats provided by the amnufacture of the software.
Thanks again though for the help and it will just have to get used to this method. UNLESS you can tell me good news of something else I am missing?

I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!

I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!
I have created a navigation system on the master pages and set the presentation to links only mode. I also have other links scattered throughout the program, like a linkable table of contents, etc. Some of them work, some of them don't. Not sure why. Anyone out there having similar issues? Or have any idea on how I can solve this issue? Any help would be appreciated!
Thanks!

Links should not create any problems in Keynote. If they are set up correctly on text, the text will be underlined. Objects that have links will have a curved arrow bottom right, if you click the arrow a popup will display the link information.
Try this repair for Keynote, ensure you complete all the tasks and in the order shown:
1
delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application
2
empty the trash: Finder > Empty Trash
3
Shut down your Mac, wait 30 seconds, then power on the Mac, immediately after the start chime, hold down the Shift key
When you see the grey Apple symbol and progress indicator (a spinning gear), release the Shift key.
If you are prompted to log in, type your password, then hold down the Shift key again as you click Log in.
4
Let the Mac fully boot up, it will take longer as the OS is repairing the drive
5
when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
6
when complete, restart the Mac normally, Apple menu > Restart
7
install Keynote from the Mac App Store
let us know if this helped

Having Major Issues with Flash Player

Using IE 8, 64 bit, flash player 11.4.402.287
Having major issue with flash player! can not play a lot of games on FB. Games tell me that i need to update my Flash Player, PC says I have the latest version installed already.Ok, thought i would uninstall/reinstall...no go. Will not uninstall, says I need to close IE...which none are open. This issue has been going on for weeks now. I have done everything the help said to do and still not working. I need HELP!

im using the recent adobe flash player
windows XP, internet explorer, 10.045.2, 32bit
im not sure how this works, but im sure all that is correct:)
if you need additional infomation, just let me know

I downloaded Yosemite last week, having major issues with typing

dw yosimite last week and have had major issues with typing, cursor leaving page

Hi KevinfromGeneva,
Welcome to the Support Communities! Are you working with a wireless keyboard or mouse, or are you having issues with a trackpad? The article below offers general troubleshooting tips for issues with these input devices:
Troubleshooting wireless mouse and keyboard issues - Apple Support
Cheers,
- Judy

Anyone else having major issues with 1.1.4?

So I updated to Firmware 1.1.4 a day or two after it came out and I've been having major issues. This is on a phone purchased on launch day that has not been jailbrokened or hacked in anyway.
Battery life...when the phone actually works, is down drastically. I went from 2.5 days with Bluetooth and Wi-fi on to about 12 hours at one time.
Wi-fi...when it works, just cuts in and out even when the signal should be all full strength.
Clock...even though it is set to sync with network time, can be accurate one minute and lags behind as much as 15 minutes.
I've done numerous restores, both from a backup file and setting the phone up as a new phone. Nothing seems to fix the problem so far. Has anyone else run into these issues and/or know of how to fix it.
I was contemplating downgrading the firmware to 1.1.3, but I don't believe there is an official way to do it.
Any input would be appreciated.

I have exactly the same issues, After the Update the sound quality of my calls dropped drastically! I tought first I got a cold or something like that...but it was not I cannot hear as clearly as I used to before and increasing the volume does not solve anything!
I also noticed that trsitionning from an application to another and especially using the home button to got to home page is getting slower. I need more time to lose safari and go to emails than before.
My Memory usage is exactly the same as I havent added anything to my library or so. Aroud 3.5 GB free.
Anyone with same symptoms?

Having major issues with Adobe Media Encoder (AME) - exporting with weird image flickering/colour anomalies, crashing regularly, freezing during encode...!

Hi Guys
I am having some real issues with Adobe Media Encoder (AME) at the moment. It appears that I am unable to encode an h.264 for Vimeo from a Premiere Pro Project file at the moment without at least some weird image issues that are not supposed to be there. These include weird flickering, colour changes, artefacts etc. This is if I am lucky...often I am unable to get the process to complete as the application either crashes and tells me there has been a problem or it simply freezes and I have to force quit the application and often restart my machine.
The problem seems to not to just be with h.264 for the web encodes but also with BluRay h.264 as well. As yet I haven't seen if there is a problem with MPEG-2 for DVD so I will check this out too!
Does anyone else see this happening or does anyone know what might be the problem?
I thought the Premiere Pro project might have been corrupt so tried a different project but the same issues were happening here too.
Any help would be really gratefully received.
Cheers
EDIT - I have just found this online which is exactly the problem I am having! Thanks a bloody bunch Apple! 10.9.3 causing headaches for Mac Pro users | MacIssues
Message was edited by: Alex Cameron

Agreed, I now have a project to GET OUT, and AME crashes consistently 1/3 into the render. It appears to halt all processing after (real time) 00:02:30
Am seriously considering uninstalling CC as I am beginning to find other issues in some apps, and going back to CS6/MC just so I can get work out. Durn it Adobe this is AWFUL!!
Alright, let's try to be constructive instead of throwing rocks... but the frustration level is high, and I have material on deadline. Let's get with this, guys...
What OS Win7, 64-bit
What version of AME/PPro (Please be specific by getting the full version number in the About Adobe Media Encoder screen) 8.2.0.54 Ppro: 8.2.0 (65)
When is it crashing (Again, the more detail here about where it was in the encoding process the better) roughly 1/3 into the sequence, always on exactly the same frame - tried replacing the clip with something different to see if it was a timeline error, and NO EFFECT.
What is your source (PPro project or media file (what kind?)) PPro
If the source if a PPro project, does it work when exporting directly from PPro? NO
What format are you exporting to? H.264, QT, WM, tried everything my client can play.
Do other formats work? MPEG2, QuickTime, etc? NO
Have you tried with GPU rendering on? How about turning it off by switching to Software-only mode? Mine doesn't have any choice, it's software-only.
Have you tried disabling Native Sequence Loading? (AME Preferences: General > Enable Native Sequence Loading) No effect
Other things I tried: uninstalling/reinstalling AME, setting cache to a fast local disk.

I am having major issues with Logic 8 and want to reinstall.

I am having a lot of issues with Logic 8 and want to do a re-install. What is the procedure and what do I need to uninstall first. I need to be careful, because I don't want to affect my Logic 7.
Any suggestions?

What problems?
The first thing to do is trash the preferences. As far as affecting Logic 7, once you install 8, 7 is "forgotten" about. I'm assuming your L8 is a real version, not a "borrowed from the interweb" one.

Who else is having MAJOR issues with their Droid DNA post 4.4 (KitKat) update??

I usually don't complain or post much about my phone because problems are generally quickly fixed, but this update is just ridiculous. After updating to KitKat, my phone has the following problems:
1. Text Messages - I constantly get text message errors. Always get the error that my message is not able to be sent. I have two problems with this. First, I get the error that the message was not able to be sent, but the recipient tells me they get mass spammed the same message 3+ times. Second, sometimes the recipient does not receive the message and it never goes through.
2. Network connection - Since the update, my phone usually does NOT have any type of connection whatsoever. The status bar shows I have 3G or 4G, but when I go to the internet app or try to use any form of data, I get the No data connection/no network connection error. Also, many times I am unable to receive/place calls.
2. Battery Life - significantly reduced battery life. This is not too big a deal because I'm assuming the new Android version takes more battery power. I can stomach this.
Please assist me with this as soon as possible. I'd hate to have to drop Verizon for such a silly issue.

I'm sorrry to hear you're having so many issues with your Droid DNA after your update pl124. I can understand the frustrations you're experiencing but we are here to help. Have you performed any trouble shooting steps with us regarding the issues you're having? Although I'm unable to fix any of the functionality changes caused by the update, I can help with the issues. Are you using a 3rd party messaging app? If so, its always a good idea to temporarily remove it to see if its causing an issue. We also recommend safe mode, which disables all apps and allows you the opportunity to readd them one at a time to see if that particular one is causing an issue. Here are the steps http://vz.to/1g3i9mj .
Additionally, if you're having issues with missed calls and text, we also recommend a SIM card pull to reconnect your phone back to the towers. Just like rebooting a computer down completely and back up. Where are you located (zipcode)? Are issues with calls and text occuring inside or outside our home? There may be an issue in the area. Here are the steps to safe mode http://vz.to/1hRNOb1 .
The great thing is you always have the chance to download apps from the app store to help with personalization for your ringtones, wallpapers, graphics, and minor functionalities. I know its upsetting to have so many changes after personalizing your phone but we hope the software gave you some benefits. If you continue to have problems, a hard reset is the last step that can usually correct minor issues but will also require a complete reset back to factory settings. Keep us posted and let us know if the phone gets better with some of the steps above. We want you to love your phone again and only change devices because you are ready for the latest and greatest and not because of issues.
KinquanaH_VZW
Follow us on Twitter @vzwsupport

Is anyone else having bug issues with InDesign?

I'm trying to do homework with the version I purchased, and I keep running into bugs. Everything is extremely slow. When I scroll, zoom, and move an object, the program keeps skipping on me. When I place an image from Illustrator, there are other paths that show up that were not on the original image. And with those same images, the strokes and fills are all read as red slashes. They should be question marks since they are a combination of paths. And lastly, when I try to use the eye dropper to copy the color of a placed image, I get a popup saying, "Image is a vector graphic. Eyedropper values based on low resolution RGB proxy."
I think there might be some bug in InDesign, and it's really hard for me to work. It can't be my computer. I have Illustrator as well, and that one works fine despite scrolling speed. So is anyone else having these problems, or might there be something wrong with my version?

I use CS6 on Windows 7.
My default interface preference was set to Live Screen Drawing: Delayed. I tried changing from that, it was the same deal. I have noticed though, that performance is a lot slower when Display Performance under Object.
For the extra lines showing up, I can't seem to find that same problem again, so I can't use a screenshot.
SRiegal, I don't get what you mean by copying the colors. If you say that InDesign cannot copy the color of vector graphics, then how can I recreate them not knowing the exact values?

I'm having major issues with battery life on my iphone 5 . When I'm on 3G my battery on lat 6 hours . But when I'm on edge network I get almost 8 hours usage and full day stand by . That's a. Major difference. But these phones were built for 3G and LTE .

The battery only last 6hrs complete with basic normal usage . I tried all the suggestions and nothing was helping. I finally tried switching off the 3G to EDGE and what a major difference in battery life . My phones last more than a day . I got so far 8 hrs usages And 25 hours standby . But that's phones were created to handle lte and 3 g why is it killing the battery life ?? How can I resolve this issue ?

Thanks for the replies. It took a while not hearing anything so thought I was alone. I have done many of the suggestions already. The key here is that it occurs on both phones with apps, and phones still packaged in a box.
A Genius Bar supervisor also checked his Verizon data usage log and found the same 6 hour incremental use. Suprisingly, he did not express much intrigue over that. Maybe he did, but did not show it.
I think the 6 hour incremental usage is the main issue here. I spoke with Verizon (again) and they confirmed that all they do is log exactly when the phone connected to the tower and used data. The time it records is when the usage started. I also found out that the time recorded is GMT.
What is using data, unsolicited, every 6 hours?
Why does it change?
Why does it only happen on the iPhone 5 series and not the 4?
Since no one from Apple seems to be chiming in on this, and I have not received the promised calls from Apple tech support that the Genius Bar staff said I was suppose to receive, it is starting to feel like something is being swept under the rug.
I woke up the other day with another thought ... What application would use such large amounts of data? Well ... music, video, sound and pictures of course. Well ... what would someone set automatically that is of any use to them? hmmm ... video, pictures, sound. Is the iPhone 5 succeptible to snooping? Can an app be buried in the IOS that automatically turns on video and sound recording, and send it somewhere ... every 6 hours? Chilling. I noted that the smallest data usage is during the night when nothing is going on, then it peaks during the day. The Genius Bar tech and I looked at each other when I drew this sine wave graph on the log print outs during an appointment ...

I need help re-installing my OS on a new hard drive. Having MAJOR issues with this simple task.

I have a MacBook Pro 15" (mid 2009) I recently needed to get a new hard drive for it, the old one stopped working. It came with OS X Snow Leopard already installed from Apple, and it also came with the install disks. I have booted up using the install disks and put OS X Snow Leopard back on the computer.
I tried booting with a USB install disk of OS X Lion (10.7) but had no luck on multiple occasions. It would only get through the initial step of the install and then say it couldn't download additional components needed for OS X
So finally, I decided to try a full erase and reformat of my brand new hard drive (less than a week old) and stated with the basic software that came with the computer. Installing that worked fine, until I tried to do a software update through the built in program. My computer refused to download 10.6.8 from the apple servers, so I had to find it on a 3rd party website. Once I found it and downloaded it, I finally got it installed. There were 12 more updates after I did 10.6.8 and none of them worked when I tried downloading and installing as a group. I had to do each one individually, the last one being a security update.
Up to this point, the Mac App Store didn't work (even after the 10.6.8 update), I couldn't download any of my previous purchases. I needed to download lion, to see if having it on the Mac hard drive itself would help with the install, but I couldn't do that until after the security update.
Other than that, the Mac worked normally except for during each start up, the apple logo would flash along with the forbidden sign and the folder with a question mark on it. It flashed for a few seconds randomly, then would boot up normally or say that my computer would need to be restarted.i figured this issue would be fixed after I successfully installed lion.
FINALLY I got the App Store to download lion, and began the install process. Halfway through the install, it failed and when I tried to restart the computer, it continuously flashes through those three symbols at startup. I can't get it to do anything else. I'm so ****** off I'm ready to just sell it for parts.
My questions are:
      1. Can I install OS X Lion OR OS X Mountain Lion clean from the start after a full format of the hard drive?
      2. How do I go about installing clean and get my computer to stop flashing those symbols during start up?
*I have performed the Apple Hardware extended test and all systems are reporting normal function*

Okay, so, fast forward from July to now -
- I've visited my closest Apple store's genius bar twice now. (Over an hour and a half away.)
- My computer spent at least 8 hours behind their closed doors in the workshop
- Several complete erases of the harddrive have taken place
- Most of the Apple geniuses I dealt with were nice and very knowledgeable, but they were and still aren't 100% sure exactly what is wrong with my computer.
The good news is:
- They were able to at least get it running again, with a clean install from their servers of OS X Lion 10.7.5
- They believe that my problems stem from either 1 of 2 things:
        - Faulty Hard Drive (even though it is brand new)
         - The wrong build of software being installed.
Now, while the wrong build does seem like it could be the problem, it doesn't make sense in the aspect that all of the initial problems began when the first hard drive failed. The same problems continued when I changed out the failed hard drive with the brand spanking new one, and only slightly improved when I was able to successfully install the OS that came with the original disks for my computer. I'm not convinced this thing is back to normal, but hopefully I can make it last through getting a shiny new retina Macbook Pro in the coming future. Thank you so much to everyone who read and replied to this post!
- Andrew =)

For the last month or so I have been having issues with Firefox crashing whenever I click on anything to do with Facebook. Also, since I downloaded Firefox I have been having major issues with Adobe . Any ideas??

I try to click on the games or other users names or anything that opens another link and it crashes. This has been happening off and on for about a month but has gotten regular in the last 4 or 5 days. Anybody have any ideas?? Also, it seems that Firefox has affected Adobe. I am having lots of issues in the last few weeks but when I use Windows I'm OK????

i have the same problem with the above..firefox is running too slow with the games in facebook..but it runs good when browsing my updates, msgs, photos...firefox is totally opposite of IE..IE is faster with the games and slow while browsing..i love to use mozila but when i do games it really pisses me off...hope you could help me..

Three office PC's having same issues with InDesign 5

We all have been using CS1, 2 & 3, with no past issues, we now have CS5 and the nightmare begin's....everything is so slow, about 5 steps behind any action,movement we make, screen whites out when moving around the documents, illustrations stagger (jump) around when moving them, we are all reverting back to CS3 (our last version) where everything is super fast. accurate and responsive...is there any fix for our Indesign CS5 issues?? note: Photoshop and Illustrator CS5 running smooth and responsive.
Any help/sugestions very welcome

We have played with all the preference options, and putting the live screen drawing to 'never', quickens up the responce when moving illustrations/graphics, but is unsuitable for the work we undertake, we need to see all graphics in High quality Display and be able to move the illustrations very freely &
accurately, as we have been able to do so with all the previous versions of InDesign,
Bellow is our PC's spec

Having major issues with InDesign CS6

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