Having major problem cannot use my arrow to open anything on page only about 2 in down from browser will it work I have installed and uninstalled firefox
arrow does not open anything 2 in. below the toolbar works fine below that I've installed and uninstalled Firefox several times will not work using Firefox11 very hard to access a lot of things especially when ordering online cannot submit any info required
If the inoperable button or link is near the top of the page....
Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
*Uninstall Yahoo Toolbar --> http://help.yahoo.com/l/us/yahoo/toolbar/toolbar8/general/general-07.html
*Uninstall Babylon --> http://support.babylon.com/index.php?/Knowledgebase/Article/View/177/0/uninstall-babylon-software
*See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
*See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
*See --> http://kb.mozillazine.org/Uninstalling_toolbars
If that does not solve the problem:
*See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
*See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
*See --> [http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Similar Messages
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How can I download itunes when I get the following errors ..ituneshelper did not install correctly error 7..I .have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up.
This has been a problem for 6 weeks now, I retry when I have time and patience and use my other laptop which is also Windows 7 and runs with no problem.
Every attempt fails when all seems fine on the desktop and I try to log on to Itunes I get the errors.
Any help greatly appreciated.
billymacGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
I cannot access the iTunes store from any of my computers. When I updated to v. 10.7 it made my laptop unable to access just like with my two desktops. I have installed and uninstalled numerous times.
Nothing happens. iTunes just hangs up every time, saying "Accessing iTunes Store." It does that for a very, very long time, then nothing. Here is what happens when I run diagnostics.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
LENOVO Lenovo H420
iTunes 10.7.0.21
QuickTime not available
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0015AF9C035D73D0
Current user is not an administrator.
The current local date and time is 2012-09-15 18:28:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {EF6BBA91-21E3-44BD-828F-794CBBBFC89D}
Description: Intel(R) 82579V Gigabit Network Connection
IP Address: 192.168.1.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 15 17:52:30 2012
Lease Expires: Sun Sep 16 17:52:30 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-29 17:37:19.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Brooke, iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 9E******75J
Most Recent Devices Not Currently Connected:
iPod nano (6th Generation) running firmware version 1.2
Serial Number: DC*******DVY
iPhone 4S running firmware version 5.1.1
Serial Number: C8*******TF9
iPad 2 running firmware version 5.1.1
Serial Number: DK*******FHW
**** Device Sync Tests ****
Sync tests completed successfully.
<Edited by Host> -
I have instlled and uninstalled iTunes on multiple occasions but iTunes fails to start with message "Apple Application support is required to run iTunes .......... Error 2 (Windows error 2)". Most most frustrating. Can anyone help, pleeeeeeease!!
iTunes "Apple Application Support is required... Error 2" and possible fix.
Hi Redgilly (and others).
I just resolved this on Win Vista (should apply equally for Win7 too). Please uninstall iTunes before proceeding though. I'll walk you through the process I followed, if you like you can jump straight to the Solution section.
Problems:
The initial error during the installation of iTunes was:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b 3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x8007054F
The error (after installing iTunes) when trying to run iTunes was:
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
After trying various fixes around the forums I came across this MSKB article, which relates to the first installation error:
http://support.microsoft.com/kb/2688946
This lead me to trying to install MS Visual C++ but I received the following error trying to install that:
Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL,type=”win32”,version=”8.0.50727.762”,publicKeyToken=”1fc8b3 b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. Assembly interface: IassemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
Note: The installation of VC++ rolls back when it fails.
Solution:
Through this error I found this MSKB article:
http://support.microsoft.com/kb/946414
The Automated MS "Fix It" msi package didn’t work.
Note: Please backup your registry first (see the above MSKB article for instructions).
I opened the registry and (as instructed in the MSKB article) deleted the following keys:
HKEY_LOCAL_MACHINE\COMPONENTS\
PendingXmlIdentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving
Reboot and reinstall iTunes.
I hope this helps. -
Error message is "Sorry, Bad Request. Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. 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fpc3624462=v21Hu78u|UGxHY6uLaa|fses1000462=|r7Si5YuLaa|v21Hu78u|fvis1000462=ZT1odHRwJTNBJTJGJTJGd3d3LnlhaG9vLmNvbSUyRiZmPWh0dHAlM0ElMkYlMkZuZXdzLnlhaG9vLmNvbSUyRmJsb2dzJTJGbG9va291dCUyRm1heWEtYW5nZWxvdS1zYXlzLW1lbW9yaWFsLW1ha2VzLW1say1sb29rLWFycm9nYW50LTE1MzkzMDc5OS5odG1sJmI9TWF5YSUyMEFuZ2Vsb3UlMjBzYXlzJTIwbWVtb3JpYWwlMjBtYWtlcyUyME1MSyUyMGxvb2slMjAlRTIlODAlOThhcnJvZ2FudCVFMiU4MCU5OSUyMCU3QyUyMFRoZSUyMExvb2tvdXQlMjAtJTIwWWFob28hJTIwTmV3cw==|8M8To70sH0|8M8To70sH0|8M8To70sH0|s|8M8To70sH0|8M8To70sH0; fpc10003624462=8_gl9_MH|rUwkZ8uLaa|fses10003624462=|rUwkZ8uLaa|8_gl9_MH|fvis10003624462=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|8|8|8|s|8M8T7MY7s8|8; fpc100026140356=NwWsMjca|s34jofELaa|fses100026140356=|EOOJejvLaa|NwWsMjca|fvis100026140356=ZT1odHRwJTNBJTJGJTJGd3d3LnlhaG9vLmNvbSUyRiZmPWh0dHAlM0ElMkYlMkZuZXdzLnlhaG9vLmNvbSUyRmJsb2dzJTJGZW52b3klMkZsaWJ5YS1yZWJlbC1jb21tYW5kZXItY29udGVuZHMtdG9ydHVyZWQtcmVuZGVyZWQtY2lhLTE1MzAzNzg1MC5odG1sJmI9TGlieWElMjByZWJlbCUy.
See:
* [http://kb.mozillazine.org/Menu_differences Firefox (Tools) > Options] > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
* [[Options window - Advanced panel#General_tab]]
See also:
* http://kb.mozillazine.org/accessibility.blockautorefresh -
I am using Hughes satellie for my internet provider. I am having a problem using all my bandwidth each day. Is there a way from using this bandwidth. I am using even when I am not using my computer. Is there a way to turn off things that are running in the background.
It depends a lot on what you have installed and what apps you run. Here's a suggestion: Get Little Snitch and see what processes are accessing your internet connection.
charlie -
I am having major problems with my track pad on my macbook pro. Even though my settings haven't changed...my trackpad is no longer responding as it did before. The left hand corner no longer clicks when I press it and my personal commands which I set up in preferences no longer seem to be workin. Please help!
Some websites have an internal mute or volume setting. If that's not the issue, see below.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
Delete All Site Data and Settings
then click Delete Data. Close the preference pane. -
Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....
I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing
-
Having major problems connecting my iphone 5s to any wi fi. Have reloaded completely, just 'Fails"?
Having major problems connecting my iphone 5s to any wi fi. Have reloaded completely, just 'Fails"?
-
Ever since I did a system update, I've been having major problems. The fan is making a loud noise, idvd won't recognize my dvd recorder as a superdrive, itunes is freezing up on me. Do I need to reinstall the operating system? Any ideas? Thanks!
Well it wouldn't hurt.
Backup, c boot from Tiger, Disk utility Erase w/zero option, install Tiger, Developer tools, and and extras if included, setup, avoid migration assistant totally, network, Software update until clear.
Clone the boot drive to a external drive for safekeeping.
Install apps from fresh sources, cds etc. if all possible. Update then repair permissions.
Clone the boot drive to the external again, disconnect.
Now slowly start adding files individually from backup, ones that you know are not trojans, metadata file exploits etc.
If you suspect a exploit, do not hook up the clone, c boot from Tiger and Disk utility Erase w/zero first, then option boot from the clone to reverse clone.
In fact it's best to have a third clone just in case. Saves a lot of time.
Visit Carbon Copy Cloner forums. -
Anyone else having major problems with Safari 5.1 on Snow Leopard?
is anyone else having major problems with Safari 5.1 on Snow Leopard?
- address bar and search box are not resizing with browser window. the address bar and seach box set their size to the window when Safari is launched and remain that size.
- anytime i try to customize toolbar items disappear and i have to restart Safari to get them to appear.
- some 3rd party icons just remove themselves from the toolbar after a period of time
- when i drag a page from the tab bar to create it's own browser window the window disappears but is listed in the windows menu bar. when i select that window from the menu bar the window appears but i can't click on anything.
I've repaired permissions numerous times, reinstalled safari numerous times and restarted my machine numerous times and the issues all remain. i've never had any issues with Safari until now and 5.1 is looking like a huge mess.
besides the bugs above, has anyone had any luck with 1password working with Safari 5.1?ok, i narrowed most of my issues down to Web Snapper and Videobox by TastyApps. Removed both of those and now everything works better.
I went out to lunch and came back an hour later and magically ALL of my previous toolbar icons that were added to my previous version of Safari appeared. Very strange.
as for 1password, it wasn't working at all before when i posted. everytime i tried installing the extension via the app my, Safari would open a window and hang (never load). I just tried it again and it seems to now be working. -
I am having major problems with Firefox. About 3 weeks ago I started experiencing the display only when on Firefox for all web site, that the display would be shifted right about half a screen. It only happens on Firefox and happens for all web sites.
This issue can be caused by the Babylon Toolbar 1.1.8 extension
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
this phone cannot be used because the required software is not installed. i have installed and re installed the program and every time i plug my iphone 6 in the same message pops up
Have managed to cure it based upon the following information received -
I keep having this problem with iTunes when I try to connect my iPod Touch to iTunes. I keep getting this error message: "This iPod cannot be used because the required software is not installed".
What I did:
Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes.
I have already done this required step about a hundred times and I am still getting this same error so if you have any idea of what I can do please help.
Solution
I was running the 64-bit version if iTunes, and I did uninstall and re-install just to make sure -- no luck. Turns out there's a really easy solution, I'll spare you the detail of how I figured it out, but if you encounter the same issue, here's the solution:
1) Using WinRAR (or any other decent archiving program), extract iTunesWindows64Setup.exe
2) Right click on AppleMobileDeviceSupport64.msi and choose Properties.
3) Switch to the Compatibility tab and check the "Run this program in compatibility mode for:" box, and select your only option, "Previous versions of Windows", in the drop-down box.
4) Click OK
5) Double click the AppleMobileDeviceSupport64.msi
6) Tell it to Repair your current installation
7) Done! -
I downloaded the latest Adobe Reader update when prompted. Since then I cannot use Safari>File>Print to print web pages - the printer dialogue window opens, but the page remains blank. Also when I try to use the Safari Help button, the dialogue box opens but remains infuriatingly blank. Can anyone help me to solve this problem?
Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
Hi, i have a MB Pro Intel C2D with Lion OS and i migrated the user to another MB Pro i5 Lion, after migrating I'm having a problem on Safari, it won't open and just crashing
Shouldn't be having a problem, then. That's the version for ML. Try taking your question to the Safari forum - https://discussions.apple.com/community/mac_os/safari - that's where all the Safari experts hang out.
Clinton
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Lightroom 1.4.1 Old thumbnails appear when importing new photos
I have recently been having a wierd issue with Lightroom 1.4.1 that on an initial scan of the forums have not found answered (apologies if this is has appeared before) When importing a new batch of photos, the initial preview thumbnails display old i