Having no luck with a WRT600N

I am trying to set up a secure wireless network using this router. I just got off the phone from a useless experience with telephone support that has me ready to box this thing up and ship it back to Amazon. My problems are simple. The first is that none of the laptops or TiVos is showing the new wireless network name as a connection option. The second is that when they did (prior to my talking to a CSR who made me ruin all of my settings), my secure network password didn't work. Any help you could offer would be appreciated.
 (Mod note: Edited for guideline compliance. Thank you for your understanding.)
Message Edited by giantherockstar on 05-09-2008 12:28 PM

did you run the Linksys easylink advisor to setup your router? if not, press the reset button in the back of your router (hold it down until lights flash of then back on and let go) the install LELA on one of your computers preferably connected directly into the router, and you should then be good to go.

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