Having prblm wid battery backup of lumia 925

I bought new nokia Lumia 925. N its battery backup is zero what should i do..

Battery is not normally a problem on the 620 i have! What settings do you have that eat into it i.e.white screens etc. Check what background tasks you have running and block the ones you don't need.
my wife gets a full day with moderate use even with glance background and screen running!!
the good thing is the battery is easily replaceable if that is your problem.
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Phone history :-3210, 3100, 3200, 6230i, N73, N95-8GB, N97, N8, Lumia800, Lumia920, Lumia620, Lumia820, Lumia1020, Lumia520, Lumia830, Lumia735

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Nokia Lumia 925 Windows phone keeps shutting down

     I have had a problem for the past 2 months, my Nokia Lumia 925 with Win 8.1 keeps shutting down spontaneously. (I did not have this problem before 8.1) This is my third phone in the last 2 months (warranty program keeps sending me replacements) and it shut down for the first time this morning. All 3 have developed the same problem, the phone will shut down spontaneously and the only way to start it up again is a soft reset (Volume down + Power for 15 seconds). I have had a total of 10-15 shutdowns between the 3 phones and this is a conservative estimate.
     I am thinking that this has to be a setting or an app that I use (and few others do) that is causing the shutdown since I have only seen a few other similar issues in the forums. Here are some of the basic facts about my situation and some of the actions I have taken:
              - I have wiped the phones repeatedly (3 phones wiped a total of 3 or 4 times not including the initial setup of the replacement phones, which is getting really old--really fast).
               - I have tried turning off NFC, but that obviously wasn't the issue because NFC was off this morning when it shut off.
                - I have tried trimming the screen protector/screen guard I installed as suggested in one of the other forums even though that seemed ridiculous (I think that was a different model phone too, but I gave it a shot)
I have not noticed any common occurrence such as
                           --when a certain app is running
                           --when it is on/off charger,
                           -- When the battery is full or low (it was 24% this morning).
               -I have 2 chargers, 3 if you include the car charger that I have never had to use due to great battery life.
               - I have called tech support several times, all AT&T can tell me is that this is not a known issue and I should wipe it again. Nokia says the same and that I should send it back to them for repairs. That seems fruitless to me because I have had 3 different phones, what are they going to repair that a new phone won't fix?
       It takes me 3 hours to reinstall and set up my apps, I am getting very frustrated. I really love the way this phone functions, the software is good, the screen is brilliant and very sensitive, the camera is great (although a bit slow), and the size and feel are perfect for me...I hope that someone here on the forums can help.
Thanks for your help in advance...
Al

Hello, mariaadamsky.
We appreciate you reaching out to our community regarding your concern. You are using a Lumia 925 as well, correct? Did something happen to your phone that possibly caused such behavior? Did you try doing fixes on it?
Latest software released for Lumia phones is the Lumia Cyan. To confirm that you have it installed on your phone, go to Settings> extras+info. You can also try going to Settings> phone update> check for updates to check if there's an available update. Are your system apps also updated? While connected to WiFi, go to Store> ...> downloads to check for pending updates. Let's hope that the phone will not shut down while doing this process.
By the way, we can try other fixes that could help us identify the real cause of the issue. In case you wish to have it repaired in a Nokia Care Point, warranty claim may vary per region and Nokia does not have an international warranty. Also, creating a backup is a must to avoid data loss. Where did you buy the phone and where are you located right now? To know about the manufacturer's limited warranty, go here: http://nds1.nokia.com/files/support/global/phones/guides/Nokia_Manufacturers_Limited_Warranty_with_W....
We look forward to your reply.

My phone turns off and does not turn on, even i tries holding power button n home button for few min.... its shows nothing. i connect it to the computer n it doesnt show in itunes. plz repl wats the prblm wid it

my phone turns off and does not turn on, even i tries holding power button n home button for few min.... its shows nothing. i connect it to the computer n it doesnt show in itunes. plz reply wats the prblm wid it

Hi kamalkumar,
I'm sorry to hear you are having issues with your iPhone.
The article below will provide some troubleshooting steps for this issue:
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
I hope this information helps ....
Have a great day!
- Judy

Is there a log entry indicating the use of battery backup?

I have a Late 2013 iMac, 27" i7 780m running Mavericks 10.9.4 - Is there an entry in any of the System Report logs that shows whether or not the computer had to make use of a UPC battery backup?
I've experienced some of the same issues people have had with their system not waking from sleep, having to resort to using the power button to get things moving again. Today, however, we had a serious thunderstorm and when I got home the system was shut down (or possibly not wanting to wake from sleep - the iMacs have no glowing light like my old Mac Pro, so there's no way to tell if the thing is shut down, a "heavy sleeper", or what). I'm asking the above question because if the system ever does have to rely on the battery backup while I'm away I want a way to confirm the system is actually using the UPC and shutting down properly (via Power Management settings) and not simply getting knocked out by a power failure.
It's somewhat unrelated, but the not-waking-from-sleep issue factors into this because that problem seems to be unrepeatable under any controlled circumstances. The support documents starts with disconnecting peripherals that might cause an issue, but the problem pops up so infrequently (weeks apart) there's no way to know if a disconnected USB hub is the culprit or a red herring. Today, for example, I'm left wondering if my issue was a power outage (the UPC should have taken care of a safe shutdown) or if I had an iMac not wanting to wake from sleep.

Go to Settings>iCloud>Storage & Backup>Manage Storage. Your backups are listed at the top, along with their sizes. Note: this will only list your most current backup. You may have your previous two backups available too but you cannot access any size information about them.

Nokia Lumia 925 with Black update - When low light...

The ambient light sensor doesn't seem to be correctly used in low light conditions.
In low light, with the phone "locked", just push the middle unlock button. The screen show the usual unlock screen, but at high brightness, for what seems to be a variable time (every time I do this), but not longer than 100-200 ms. Then the ambient light sensor starts to work, and reduces the display brightness.
This has only started since the black update. My Lumia 925 was working fine before, and now this display brightness problem has started. It only happens in low light conditions. If there is enough light (eg. daylight), the screen doesn't start with max brightness to begin with.
It doesn't matter if I'm using "glance" either. With this feature turned on or off, in low light conditions, this problem is the same.
I am now not using glance (I wasn't really using it before the update anyway), and I've set my screen brightness to a set value as a workaround.
OS version 8.0.10517.150
Frimware: 3051.40000.1345.1001
Hardware: 0.5.6.1
Radio: 3.2.04047.1
SOC: 8960
Solved!
Go to Solution.

So I've played with my phone more ... and I don't think there is a big problem. If I move to a room that is darker, and wait a few seconds, the phone unlock screen isn't bright when I hit the unlock button. It seems the phone now needs longer time to get used to the light conditions it is in.
Maybe the Lumia was always like this, or maybe the ambient light sensor has a slower response time now, and isn't polled as often for its reading, like it was before. More likely is that as I have been playing with the glance screen, I've been locking and unlocking quickly, while walking around. The phone hasn't had enough time to update the ambient light settings.
Interestingly, with the glance set to interval, I can still wake up the interval screen when placing my hands on the screen. I had left my phone for sometime on its own, then I lifted it up. Either my fingers or the movement triggered the glance screen to turn on. Or its has a timer as such, and just happened to turn on at this point in time ! Who knows (well I'll search for more info about the new glance settings now).
So it looks like there is no problem. Either its always been like this, and I'm testing the ambient sensor polling to the limits by pressing the unlock button often. Or the polling rate has been reduced (maybe to help increase battery life).

NOKIA LUMIA 925 SIM CARD HOLDER

I MUST BUY NOKIA LUMIA 925 SIM CARD HOLDER,
I LIVE IN ISRAEL
WHERE AND HOW CAN I BUY AND ORDER

I think that the device is so new that you will definitely have a challenge finding one at the moment.
IF nokia care is around you, they MIGHT have one...but still, I think that IF they even have the shells, it will probably be a set which would include having to change the entire shell.
its just too new.

Lumia 925 + wireless charging back = broken BT voi...

I'm posting this in case anyone else has discovered this problem.
I've got a Lumia 925 with the wireless charging back fitted. If I use the phone with a Bluetooth headset to listen to audio on the phone, it is fine. If I use the BT headset, or BT functionality in my car, to make or receive a telephone call, the voice audio is very broken and intermittent. Sometimes ending and restarting the call clears it, but not very often.
What *does* cure the problem is removing the wireless charging back. I have noted that the phone does NOT need to actually be charging for the interference - it just needs to be fitted.
I am NOT sure if the problem is being caused by the accessory or by the phone itself. I am arranging for the accessory to be replaced first (less hassle) but it could well be the phone.

I am having the same exact problem. I was initially thinking that this is some compatability issue between my car's integrated BT support, but as you suggested, once I have removed the charging cover, the issue is gone. What's interesting is that this will continue even if the cover is removed from the phone and until next restart of the phone.
Anyone has solution to this? BTW: I can confirm that in my previous Lumia 920 and my wife's Lumia 820 with wireless cover this does not happen.

Lumia 925 rebooted after cyan update (everything i...

Hi all,
I installed Cyan update less than a week ago (Finland). Everything worked fine, but today my Lumia 925 started to install by itself software updates after which it erased ALL information (pictures, personal software. addressbook etc) from the phone! I also received an SMS from Microsoft congratulating me for buying a Lumia! All the software that is left is the "original" as if I just had purchased the phone.
I logged into my Microsoft account but no information was recovered. I guess this has to do with cyan update.
Can you help me please?!

You should not need to use the software reinstallation tool in this case, simply perform a reset of the phone from Settings, provided the backup option was switched on before the update you will have a backup linked to your Microsoft account, and your contacts at least are automatically sunced with that anyway. Automatic back-ups are normally switched on by defalut.
When the phone starts after the reset, there is an option during the boot-up process that asks if you wish to reinstall an earlier backup. Again, as long as you had all options selected, the resotration would inlude all items from the last back-up.
With regard to the update happening automatically, the phone can (if the setting is switched on) download updates automatically but it is not installed automatically, you would have received a notification on the screen and you would have pressed to install, perhaps this happened at a time when you were preoccupied and you pressed without checking what the notification referred to.
The welcome message is an automated part of the initial boot-up process, even after resets and updates.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

Fios battery backup questions

I am wondering if the fios battery backup is okay with generator power. I have a generac whole house generator and I have one ups that is fine with it and a smaller one that does not like the power it puts out.
Wondering if the fios ups will work with it or keep going on and off house power during an outage.
Also, does the fios backup keep every fios service running? I realize the stb's need another power supply.

astro_guy wrote:
Does Verizon offer an option where they back up the internet service as well? It just seems silly to back up one UPS with another. It's hard to imagine that this option wouldn't be available for business customers.
No, the BBU is only intended for the phone system. The thought behind that was that if power went out, then your computers and TV's would not have power to run (not considering laptop batteries) so there would be no need for internet and video to work if the power was out. And with only having to power the phone, the power draw is low enough to make a battery feasible. If it had to power the internet and video as well, that battery would have a significantly lower life expantcy. And many areas of the country require the phone to work for a certain amount of time which is one of the reasons for the battery in the first place. Adding the other services to that list would lower the battery life enough to violate the reqirements for the phone to work. Hence, the bbu only powers the tv/internet for 5 minutes after the power goes out, then it drops the internet/video to save power for the phone.
====================================================================================
Error exists between keyboard and chair.

Nokia Lumia 925 No Display After Switch On

When I switch my Nokia Lumia 925 off and then turn it back on again I get no display.
I know its on because I can press the on/off/ button and the soft keys will vibrate when touched.
I can even take a picture using the camera key, confirmed with a flash but I have no display whatsoever.
Anyone else experienced this issue? Soft reset seems to the the trick but I get the same issue everytime I turn my phone off and turn it back on again.
I love the phone to pieces but this issues are starting to dwell on me and whether I made the right choice.
My OS info if it helps is:
OS: 8.0.10328.78
Firmware: 3047.0000.1326.2005
Hardware 1.0.0.0
Chip SOC version 8960

In the light of this, my advice is to take it back to where you bought it from. There's clearly something wrong with your unit.
The Lumia 925 is a great phone. Don't let this bad experience change your opinion of the model. You may have had bad luck with yours, but it doesn't mean that *every* Lumis 925 suffers from the same fault!
Have it looked at by your nearest Nokia care point or, if you got it from an operator, contact them instead for the procedure to follow. They might even be able to give you further advice and things to try that could fix it for you without having to send it off.
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Lumia Denim update now rolling our for Lumia 925/L...

Hey guys,
Great news! Today we have started rolling out the first batches of Lumia Denim updates for Lumia 925 and Lumia 1020 in Europe. You can find the update instructions & follow the availability details from here: http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/-
Latest software release for Nokia Lumia 925 is Lumia Denim (3051.50009.1451.10xx/8.10.14226.359)
Cortana, the most personal digital assistant, is now available also in the UK and China. New features for Cortana include improved natural language, car kit integration for contacts using Bluetooth, snooze reminders, and calendar improvements. Cortana even does character impersonations upon request.
Organise and further personalise your start screen easily. Group apps into a folder on the start screen, rename the folder, and rearrange tiles inside the folder for greater personalisation.
Improved Glance screen with Bing Weather or Bing Health & Fitness data, in addition to time and date, notifications, and app data.
Updates to the Lumia Storyteller and Lumia Selfie apps. Available from Store.
Connect and browse even faster with improved download speeds on mobile websites.
Install phone updates more easily by scheduling them for a time that works best for you.
Additional improvements to stability, battery performance, push notifications, WiFi connectivity, consumer VPN support, Apps Corner, merging and forwarding text messages, custom snooze times in the Alarms app, Store Live Tile (available in the US only), and more.
Latest software release for Nokia Lumia 1020 is Lumia Denim (3051.50009.1451.1xxx/8.10.14226.359)
Cortana, the most personal digital assistant, is now available also in the UK and China. New features for Cortana include improved natural language, car kit integration for contacts using Bluetooth, snooze reminders, and calendar improvements. Cortana even does character impersonations upon request.
Organise and further personalise your start screen easily. Group apps into a folder on the start screen, rename the folder, and rearrange tiles inside the folder for greater personalisation.
Improved Glance screen with Bing Weather or Bing Health & Fitness data, in addition to time and date, notifications, and app data.
Updates to the Lumia Storyteller and Lumia Selfie apps. Available from Store.
Connect and browse even faster with improved download speeds on mobile websites.
Install phone updates more easily by scheduling them for a time that works best for you.
Additional improvements to stability, battery performance, push notifications, WiFi connectivity, consumer VPN support, Apps Corner, merging and forwarding text messages, custom snooze times in the Alarms app, Store Live Tile (available in the US only), and more.
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

Lumia Denim performacnce is not good as Cyan. I have lumia 925 and it is heating more after upgrade.
What OS giant??
I reset the phone but still it is worst.
It heats like a hell.
Lumia is like wired phone. very poor battery performance.
So many Apps are not able to start.
I was happy with Cyan. Denim is not so great as expected.
93tid wrote:
davidotato wrote:
Updated my 1020, but there isn't a fix for capacitive buttons light turning off when "Settings>Display>Brightness with battery saver" is on.
Do you know something about a fix for that issue???
I believe that is the way it is supposed to behave with battery saver On, so nothing to fix.

Lumia 925 cyan update problem

Hi , i updated to windows 8.1 official version on my lumia 925 and the problem im facing is the battery. It wont get me through a day of normal usage. Pls dont tell me to close wifi, glance etc. becouse i followed every single battery saving trick.
Thank you.

have you tried performing a soft reset, and checking you are up to date with the latest Nokia system app updates from the Store? else a hard reset may be in orde.r

Nokia Lumia 925 charging

I have a lumia 925, when I plug it in the wall it takes about 2h to fully charge.
When I connect it via usb to the pc it takes 5h or 6h to charge.
Today, I started driving with the copilot app from antwerpen to amsterdam, 150km, and with the usb car charger plugged in, however when I arrived to amsterdam, the battery was at 7%, even I could see the icon on the top right as charging, it looks like the app drains the battery faster than the cable can charge.
Or maybe the cable cant charge via usb from car? do I need a special cable or charger?

2.1A should be quite adequate for this task. Any reputable charger brand would do.
I cannot see how you can possibly use the same cable to charge a Lumia and an iPhone, however that is irrelevant. If you are using a third-party app it is quite possible that the WP version is not coded as well as the iOS version and uses more power. That you would have to take up with the app developer.

Nokia lumia 925 display problem

Hi everyone,
I have owned Lumia 925 and having trouble with its display as it gets low in din light. It gets lie even greater than the phone's default low level.

It's the same on my 920 and 1020. When brightness is set to automatic the screen does dim down to a level below the phones low brightness level when in a dark or dimly lit room.
There isn't anything that can be done about this other than setting the brightness level to one of the manual settings and disabling automatic brightness.

IPhone Battery Backup on ios 7.0.4

Hi
I am facing a problem with my iPhone5 running on IOS 7.0.4, and it is the battery backup. Only Wifi was turned on.
I have reduced screen brightness, turned off 3G and no location services is running and i dont know why, I hardly get 6 hours of Battery Backup.
Is there any thing else i need to turn off.
Is this only happening to me , or every one else having the same issue?
Provide me some solution...
ThnQ in Adv.

hi
they keep deleting my posts about that, but what helped me tremendously was simply switching off SIRI competely...
My phone died within 4-5 hours (new, clean install, the third new hardware in a row)... and since I switched off SIRI it holds the battery for over 24 hours even if I use it a lot...
told it to the Apple Store 'geniuses' today in Berlin, hopefully that info makes it into the next update.
best
ingo

Having prblm wid battery backup of lumia 925

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