Having problem in receiving calls in xperia mini ST15i

When i am receiving calls i am not able to hear the conversation, its like mute but in speaker mode i can hear

Try the following on the device to see if the in earphone is working.
Go to Phone Dialer > input the following > *#*#7378423#*#* > Tap Service Tests > Then Tap Earphone and see if the in ear speaker is working.
Let me know how this goes.
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