Having problem making purchases in game? Credit Card set up and previously made many purchases.

Having problem making purchases in game? Credit Card set up and previously made many purchases.

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

Similar Messages

  • HT1918 at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this?

    at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this? anyone?

    Accepted form of payment
    http://support.apple.com/kb/HT5552

  • HT1918 I have reset a credit card number to a new one, however i still find unauthorise purchase from this credit card. Pls help to stop any purchase from this credit card.

    I have reset my credit card number to a new one, however i still experience unauthorised purchase from this credit card. Would appreciate if you could refrain any purchase from this credit card. Tq
    Zulkefli
    <Edited by Host>

    Welcome to the Apple Community.
    I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
    If you want people to contact you, enable others to see your email address in your profile.
    You should start by changing the password on your account.
    Start here, change your country if necessary and go to manage your account  > Password and Security.

  • I'm seeing charges on my credit card for items and I didn't purchase an iTunes

    Why am I seeing charges on my credit card account for things I didn't purchase an iTunes

    Are you sure they are not In-App purchases...?
    Or this  >  http://support.apple.com/kb/HT3702
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

    I  recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96653)

  • HT4009 Why I purchase in game credit showed up please contact iTunes support to complete the transaction ?

    Why I purchase in game credit showed up please contact iTunes support to complete the transaction ? My card still have balanced inside why cannot purchase ?

    You should do exactly what it told you to do and find out.
    Contact itunes support

  • TS2753 Has your debit/credit card been charged for unauthorized APPLE Itunes purchased? How do you find out who used it?

    Has your debit/credit card been charged for unauthorized APPLE Itunes purchases?  How do you find out who used it?

    Max OSX 10.6.8, iTunes 11.1
    I had a similar problem: I wanted to synch my playlist to my iphone. I like to have my playlist sorted by genre. But under each genre, albums are not sorted by the track numbers. This is a problem, especially when I am listening to club mixes when the DJ smoothly transitions from 1 track sequentially to the next one. Under the properties of each audio file, the Track Numbers and Disc Numbers are already there.
    My perfect solution was to turn On Sorting - Sort Album under View>Show View Options. Then, select all the songs in that album (Shift click, Cmd click, etc) , and Edit multiple item information (Cmd I). You will see Info-Video-Sorting-Options buttons. Click on Sorting. Then, under Sort Album, Enter the name of the album. Then OK.
    You should now have the playlist sorted by Genre, then each album individually sorted by track numbers. On your playlist you should see, if you scroll right, the column added called "Sort Album".
    Hope this helps.

  • I have a lot of apple purchases on my credit card statement.  They're not mine but they could be my daughters. How can I see a list of my itune purchases to cross reference?

    I have a lot of apple purchases on my credit card statement.  They're not mine but they could be my daughters. How can I see a list of my itune purchases to cross reference?

    Thanks. Sadly I always seem to have trouble following even the simplest and clearest directions.
    I went to iTunes>Store.  I swear 'view my account' doesn't exist, but i did see 'account'.  The drop down menu only listed options to do with orders.  No mention of purchases.
    I then rang the local apple store and an 'Applette' guided me through the apple website so I could report my problem.  Even then, we encountered a button that was invisible to me.  It only showed itself in the 'mouse-over' state as my cursor changed into the pointing hand.  Sheesh!!  Such is my luck.
    Anyway, the 'Applette' agreed that it was suspicious that I hadn't received an emailed invoice for any of the contentious purchases.  I may well have been hacked.  The problem has not been solved but it has been reported.
    Thanks again.

  • HT201079 Purchase using two credit cards, different billing addresses.

    I made a purchase using two credit cards, one is mine and the other is my mother's. We each have different billing addresses, but it is all under my billing address. Is there going to be a problem with the order?

    For any order (free or paid), once it has been submitted and processed successfully, you may not need to worry about this order any more.
    If you worry about this, wait for the receipt sent to your email address.
    I don't use multiple credit card to make purchase so I cannot duplicate your issue. Sorry.

  • I had just made a purchase on my credit card and there is no credits i need to resolve my prob

         i had just made a purchase on my credit card and there is no credits i need to resolve my prob because i  still have remaining bill and i want to cancel the remaining and i cant download any app until i make this payment so plz if anyone has an idea how to resolve this kind of prob tell me plz .

    All purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will cancel the purchase : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If they don't then you won't be able to download anything else (including app updates and redownloading) from the store until you have paid what you owe.

  • I had unautorized purchases in my credit card

    I just notice that there were a lot of unautorized purchases in my credit card from itunes.

    Do you have kids? They may have made in-app purchases.
    You can block in-app purchases by using Settings>General> Restrictions
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT201303 I have un autorized purchases on my credit card

    I have un autorized purchases on my credit card from I tunes

    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
    Change your password.

  • I have registered for Apple ID. How do i use my credit card for me to be able to purchase apps?

    I have registered for Apple ID. How do i use my credit card for me to be able to purchase apps?

    You edit your account and add the credit card as a payment method. See:
    iTunes Store: Changing Account Information

  • I need to use up all my credits in ITunes but only have $.25. How do I do this as nothing is worth $.25? The reason I need to do this is to change my country for purchases on my Credit Card that is not a US credit card

    I need to use up all my credits in ITunes but only have $.25. How do I do this as nothing is worth $.25? The reason I need to do this is to change my country for purchases on my Credit Card that is not a US credit card

    Click here and ask the iTunes Store staff to zero your account balance.
    (114902)

  • Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.

    Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.

    If you are referring to an iDevice, sign out of your new Apple ID and sign back in with your old one - they should all be there.

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