Having problem upgrading Power PC G4 from 10.3 to 104

I want to install Tiger 10.4 on my G4 Power PC dual 450 machine in order to run some new applications.
I have purchased the DVD for 10.4.3.
I tried to "upgrade" the current operating system (10.3.9) but after the software runs to the end of the install process, I get the message that it was "unsuccessful" and I should "try again". Subsequent tries also failed.
Next I tried installing using the "archive and install" option. Same results.
I noticed in the literature that a firmware upgrade might be needed before the install but no warning message was given (instructions say that the install software would advise if necessary). So I really don't want to update the firmware and get into other problems.
Does anyone know what problem might be present and how to fix it.
Thanks for any suggestions.

Leo:
Welcome to Apple Discussions.
Is the Tiger install disk you purchased the Full Retail Version, or is it a gray computer specific disk? This is important, because computer specific disks are intended only for the computer to which they are specific while the Fulll Retail Version is a universal install that has drivers for all Macs that support the OS.
Next, I suggest that you first make a backup/clone of you entire volume. A bootable clone on an external firewire drive works best as you can boot the computer from it, in case of emergencies.
Then I would Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel, and report if it says anything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
And finally, if you have the right install disk, have backed up your computer and are sure that you are not installing to a problem volume here are directions for installing.
Installation Process
• With computer shut down insert install disk in optical drive.
• Hit Power button and immediately after chime hold down the "C" key.
• Select language
• Open Installer and begin installation.
• Select installation option
• Choose to Customize and deselect Foreign Language Translations and Additional Printer drivers.
Optional: Check box to install X11 (Tiger and later) BSD Subsystems (Panther & earlier).
• Proceed with installation.
• After installation computer will restart for setup.
• After setup, reboot computer.
• Go to Applications > Utilities > Disk Utility.
• Select your HDD (manufacturer ID) in left side bar.
• Select First Aid in main panel.
• Click Repair Disk Permissions.
• Connect to Internet.
• Download and install Mac OS X 10.4.11 Combo update (PPC) (Tiger)
Computer will restart.
• Repair Disk Permissions as previously.
• Go to Apple Menu > Software Update.
• Install all updates.
Computer may restart after updates.
• Go to Applications > Utilities > Disk Utility.
• Select your HDD (manufacturer ID) in left side bar.
• Select First Aid in main panel.
• Click Repair Disk Permissions.
cornelius

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