Having problem with charger mac-book pro retina display
I've bought in UK 15'' macbook pro retina display on Augest 2012, But having problem with charger, but i am in NEPAL now! so is there any apple Store in NEPAL? or What can i do?
You might try this:
https://locate.apple.com/asia/en/
Similar Messages
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A while back I had an upgrade available to me. I had Lion when I bought this Pro. The upgrade is Maverick. After downloading and installing the upgrade, my computer started freezing while doing anything. I might not get this completely written before it freezes. The keyboard is getting hot, and I have to use the power button to turn it off. After it has sat for at least 10 minutes, I can turn it back on. I might be able to do some work for 5 minutes, or up to 30 minutes before it freezes again. Some of my programs are not working, either.
I would appreciate any suggestions anyone might have, or even go back to Lion, if I can figure out how to.
Thanks.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
I am having trouble with my Mac Book Pro which I bought in August 2012. It has suddenly started running very slowly every time I try to poen something. I have completed an etrecheck report - can anyone help?
Thank you
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 384 MB
System Software:
Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:21:48
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.81 GB free)
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.MyBusinessWorks.backup.plist Support
Launch Agents:
[running] com.MyBusinessWorks.status.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Mismatch! Oracle recommends Java 7 Update 55
Safari Extensions:
Slick Savings: Version: 1.0
Searchme: Version: 1.3
Amazon Shopping Assistant: Version: 1.1
Ebay Shopping Assistant: Version: 1.1
AllMyTube: Version: 5.0.0.1
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
MyBusinessWorks Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% MyBusinessWorksBackup
1% PluginProcess
1% mdworker
0% Microsoft PowerPoint
Top Processes by Memory:
197 MB Safari
152 MB WebProcess
131 MB Finder
131 MB mds
94 MB MyBusinessWorksBackup
Virtual Memory Information:
1.67 GB Free RAM
1.34 GB Active RAM
343 MB Inactive RAM
670 MB Wired RAM
327 MB Page-ins
0 B Page-outsIt may be running slow because your backup program, MyBusinessWork, is running: running] com.MyBusinessWorks.backup.plist.
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Hello, I have a problem with my mac book pro after running the battery dead on a game. The display has shrunk leaving two black margins on either side. What to do ?
Go to System Preferences>Displays and set the resolution to "Best for this computer" (or something to that effect).
Clinton -
Im not able to use facetime at all. Do some countries have restrictions. Can anyone help me out ? I use a Mac Book pro retina display with OSx Mountain lion.
FaceTime for Mac: Troubleshooting FaceTime
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How can I Upload Pictures, from my Mac Book Pro Retina Display with Mountain Lion OS? Tried but it gets as far as i pictures but does not open?
This is not necessarily 100% correct at the current time.
As Dropbox is encouraging people to set it up for automatic uploading of photos they gradually increment your space as you load more pictures for free at the current time.
You do start with a fixed 2 GB but if you upload photos you will be awarded more free space.
You can also open a free account with Flickr - you may have some upload limits per day but you can upload pictures there. -
How can I Upload Pictures from my Mac Book Pro Retina Display with Mountain Lion OS
How can I Upload Pictures, from my Mac Book Pro Retina Display with Mountain Lion OS? Tried but it gets as far asi pictures but does not open?
Upload? what does that mean?
You want ML forum? iLife? even notebook forum and directions to those?
iCloud? -
respected sir, i have problem with my mac book pro 13, i shows question mark when i start up the laptop. so please reply with the convinient solution
ajit5544 wrote:
.. my mac book pro 13, i shows question mark when i start up the laptop. ...
See here > http://support.apple.com/kb/TS2570 -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
Hi I got a new mac book pro retina display of 8G ram and 256GB ssd (late 2013 model). I was trying to shut down.It was taking around 20-30 secs.Is this normal? When i say shutdown i mean , i just login and shutdown.Do nothing else. I repeated the same process for 4 or 5 times. The numbers are the same.
The boot up takes around 15 secs. Are the numbers crazy or normal.
Any reply would be helpful.Thanks.You can return a new Mac within 14 days of purchase.
Return it and get another one.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best. -
I have set up photoshop cs6 onto my new mac book pro retina display and it is so blurry i can't use it, is there an update i can use?
HiDPI and retina display support FAQ
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i have purchased my new mac book pro retina display 2 weeks , should i get mountain lion upgrade for free !!! and how to download my free copy..?
i'm from Australia, i have used your link to register , when i have given my details, its showing my country is United states.. is there any separete link form AUS?
cheers.
john -
I was using a dangle (wireless portable internet data card) called TATA Photon plus in INDIA since 6 years with a MAC book pro. it was working fine. since I have changed my MAC book pro with retina display with mervicks 10.9.3 its not recognizing the device. service providers say it will not work for 10.9.3. so, my question is which device can work for my purpose ? any body can suggest!!
Your query should be addressed to the service providers. They should be able to give you a definitive answer.
Ciao. -
CS6 resolution on Mac Book Pro Retina Display
The resolution for all CS6 programs on mac book pro retina is horrific. Will there be updates?! I am quite frustrated that I can barely see any of my type in Indesign.
InDesign has yet not came up with the retina display support update but yes we are going to have the support of retina display for most of the products eventually.
http://blogs.adobe.com/creativelayer/new-macbook-pro-retina-display-support/
http://blogs.adobe.com/jnack/2012/08/photoshop-cs6-13-0-1-available-update-on-retina-plans .html -
Problems with new Mac Book Pro 13'' +power adaptor
Hi there,
I'm new here and first of all I'd like to appologize from my lack of technical language, since my only interesst in computers is that they don't give me problems so I can keep not knowing too much about them.
Ok, so I bought the new Mac Book Pro 13'' exactly 2 months ago cause my old and long travelled Power Book G4 died. I didn't hesitate to spend the money to buy the new one, cause I was so happy with my experience with the old one and in my mind returning to PCs was not even considered.
BUT...I'm not totally happy about my new laptop...from day 1 Safari would just close itself but I didn't give too much thought about it. After this, not only Safari can close up to several times a day, but also iphoto or any other program that I use for work. But that's not all..One day it would take minutes to start running and it would go extremely slow...another day it would start also very slow but also it wouldn't show the tools bar on top or my folders. Another time it would show me, instead of the normal starting page, a page where it would ask me to accept or not a kind of revision for hardware. After so many problems of course I pressed yes...everything seemed normal, then computer started and seemed to be running normal again (aside from this safari and other programs that shut down). Today my computer, when moved, just went totally blank but fortunately I could start it with nor problems after it.
So...anyone knows what the problem must be?? Should I take it to a Technical service ??? and there's another issue...i'm handing in m phD in a week so I can't just be without computer now, and in a week I'm flying to Canada where I also will need my computer for work...what can I do???
And the second problem...the power adaptor from the beginning seemed to act funny sometimes...sometimes charching, sometimes not, I would follow the instructions in the support part and after being several minutes changing one cord for the other, to keep it 1 minute disconnected and so at some point it would start functioning again. But this happened seldom so also I would think it was a protectiion mechanism of the adapter. But, when this is happening more often than not, then it gets annoying. Also I've been transporting it in a careful way since I bought it to find that after only 2 months in the cord (from the computer to adaptor) you can see the internal cable as if there was some cut...a third one seems to be appearing too. I've taken it to the technical support and the guy who was helfpul but also honest said he couldn't do anything for me cause since there were those cuts, he could always be said that it was a misuse of it-an accident and then he would have to pay the replace himself. Well, it's not!!! My old adaptor has been transported in a way less careful way and it's survived with NO problems for 5 years. The material is clearly different from the old cord. This one because it's new, I only need to put it in a special bag air protected. Honestly I don't feel happy to pay 80 € for an adaptor that I don't know if it's gonna last me only 2 months or that I know I can't transport normally. The guy suggested me to ask in forums and to call directly to the apple technical service.
Again, has anyone had any similar problems with the adaptor???
RosannaTake it to an Apple retailer and have the computer repaired. It is still in warranty.
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