Having problem with HP Deskjet All-in-One 3050

I am trying to help someone who was given a Compaq Presario C700 (running Vista) and a HP All-in-One 3050 by her son. She doesn't understand how to use her computer, and it contains the remnants of things people have done to it trying to help her.
I believe her son set her up to use gmail by logging in the the gmail site and reading/writing her mail there. She would like to print her mail on the printer, and we managed to do that, even printing attached photos, but now printing doesn't work. It prints a Gmail header and her email address in color, but the text of the message, which is in b/w doesn't get printed. Print preview shows it as it should be. I created a simple document in wordpad and tried to print it and the same thing happened, except in this case the page was completely blank.
On the other hand, when I printed her inbox at gmail.com using File>Print, it did print the titles of messages listed.
The printer is connected to the computer over the local wireless network.
Could this have something to do with the cartridge being used up? Also, were that the case, wouldn't the printer indicate that somehow.
Any suggestions about how to proceed would be helpful.

Hello,
If you want to have the printer hooked up with a USB cable with printing option, then please try the below steps..
1.Click Start button on the Computer .
2.then click on Control Panel .
3.then Printers and Faxes
4.On top-left, click on Add a Printer
5.Click on Add a Local Printer
6.Then while "Use an Existing port" is selected , select "Virtual USB port ... " then click Next
7.from the Manufacturer list, select HP, and then under Printers list select Deskjet 990c" , then Click next and complete the wizard
Now try printing . It should work.
If you want to try using wireless installation then please visit www.hp.com/go/wirelessprinting
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Similar Messages

Hi all. I recently restore my old iphone 5 on my new 6. I'm having problems with bluetooth devices. The ones that were already paired with the old one are not showing in the list, and most of them(not all) are not working or pairing. I already restod

Hi all. I recently restore my old iphone 5 on my new 6. I'm having problems with bluetooth devices. The ones that were already paired with the old one are not showing in the list, and most of them(not all) are not working or pairing. I already restored network settings to no avail. Any ideas?

What's more, they don't even show on the bluetooth devices list..

Can anyone help; re: Faxing problems with my 6200 all in one

Our HP office jet 6210 which we use only for faxing and minor printing intermittenly goes crazy with blinking red and amber lights
when a fax is being received or when we are sending one. When the fax fails and we stop the blinking lights, it self tests then turns off. Sometimes when it does this we get an error message printed that says "Power Failure." The party being faxed gets 1/2 a fax or 1 page out of 5. I'll unplug it from the electric and plug it back in and then it will work fine for a day or two. We have tried faxing from the glass when we have problems and that seems to work when self-feed faing doesn't. We have not installed any drivers as this is not plugged into a computer but stands alone with it's own designated phone line.
Any ideas??? The machine is 5 years old and has never given us any trouble until now. Is it time to upgrade?
Thanks so very much!!!!
Joanne

I have a new photosmart plus printer B209a CD035A and I have never been able to set up the fax, I get a message saying that the phone line is not connected to the modem, the phone is connected to my modem or I would not have an internet connection, perhaps I am not understanding it, I have the printer set up wireless now but it was wired before and I still could not set it up, I purchased it in April this year along with my new desktop Elite HPE-150f model AY603AA, using windows7 64 bit, now I have a problem with the alignment, all the fonts are cut off down each side which makes it hard to read instructions, can someone give me some help with this. The alignment problem has only just started this past 2 weeks. thanks

I'm Having Problems With My iPod, Is any one else?

Hi, I was given a 5th Gen. iPod for Christmas which replaced my 3rd Gen. one. I loved my 3rd gen. and had not one problem with it. At first My new ipod was great until I started back at Uni after Christmas hols. which was the point at which i started using it very regularly and i started having some problems which are actually starting to ruin my enjoyment of my music.
I'll list them here. What i want to know is are other people having the same probs or am I an unlucky one and should try and get it exchanged/fixed as its still under warranty, or is there something else i can do? I've already restored twice to factory settings with no joy. And I have the latest iPod Software (1.1)
The Problems are as as such:
1. Often when watching videos the video will freeze but I still get sound and I can't get the video to unfreeze unless i totally restart the vid. from scratch.
2. The Battery Life meter is very intermittent it will jumps from almost empty to half full and back so i have no real idea what the battery life is like (this hasn't happened that often).
3. I often get the Warning triangle on start up and no matter how many time I do the reset (Hold off-on then select-menu) it wont reset properly (it does eventually work but after a combination of many tries, plugging it in etc. very frustrating this one)
4. Freezes on updates numerous times. Esp. If I do an iSync to my calendar etc. as well (Btw it doenst freeze necessarily on the iSync part just seems to happen more often if i have iSync setup).
5. Freezes on start-up at the apple symbol and again resets often don't work.
plus various other odd problems. At the moment I'm very disappointed with it. First time I've said that about an Apple product For a long time. Is there something i can do or are a lot of other people having similar problems, is this a send back issue or try and wait for the next firm/software to fix the problem?
Any Ideas would be much appreciated,
Thanks You
Paul (aka. Hyper Nova )

1) This is because of software version 1.1. See this
thread for some options as to how to go back to 1.0,
which will correct the problem...
http://discussions.apple.com/thread.jspa?threadID=3754
59&tstart=0
2) This tends to happen after videos. Give the iPod a
minute or two to readjust. It should now be more
accurate.
3) This?
iPod shows a folder icon with exclamation
point
4) Restore the iPod
5) Try these...
iPod Only Shows An Apple Logo and Will Not Start
Up
iPod Only Shows An Apple Logo
I think 3,4, and 5 are related. Try the options I
posted for each one.
btabz
I just noticed that one of the restore methods you posted was to put it into Disk Mode First rather than just use the resstore straight off, I Have tried that and seems to have solved the problem, If it has thank you. previously I have only tried just restoring it skipping this extra step. Hope my iPod stays healthy, if it doesnt its a warrenty job me thinks any way thanks again

Ink Cartridge problem with the 7525 all in one printer

I put all new cartridges in the 7525 all in one printer and it keeps telling me that the cyan cartridge is damaged. also the ink levels on the new cartridges are not appearing full. they are all new HP cartridges.

The troubleshooting steps in the document here may help resolve the issue with your cyan cartridge on your Photosmart 7525 printer.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Power problem with my 4620 all in one printer / scanner / fax

Hi,
My problem is this. I have a 4620 all-in-one printer / scanner / fax. However, I have discovered this problem.
Scenario:
The printer hasn't been used for a day or two but is plugged in still with the light above the power cord on. I want to print a word doc or whatever. I click print. I obtain a message that the computer (via wifi) can't communicate with the printer. Pressing the Power on button on the printer interface doesn't work.
My solution, I have to disconnect the power supply from the printer, then reconnect and then press the Power On button.
This isn't normal I think. I don't think for one minute that I should have to go and disconnect and reconnect the power suppy for it to print etc.
Any ideas?
Thank you in advance!!

maybe here: http://discussions.apple.com/thread.jspa?messageID=11110856&#11110856 ?
found doing a quick search of the forum
all results here: http://discussions.apple.com/search.jspa?objID=c263&search=Go&q=laser+printer
JGG

Wireless printing problem with HP Envy all-in-one 110 when running Mac OS 10.7

I just bought the HP Envy all-in-one 110. I have a Macbook Air running IS 10.7. I managed to install the software correctly and the wirless network light is showing on the printer. I ran a test page from the printer and all the settings say they are "enabled." But I still can't get the printer to print over the wireless network. When I plugged in a USB cable, I managed to get it to print. I have a wireless router running over the Sonic.net DSL network. Network strength is good. I've switched off and restarted all equipment several times but still no results. Help!

Hi,
I believe the router may not support Multicasting, a network protocol used for Apple's Bonjour service to operate as it should.
Will be helpful to know the exact router brand and model.
As a workaroung, you may try setting the printer by using standard IP, it should allow you to print, however the router issue (more likely) have to be handled first to allow the full software functionality including scanning.
Follow the steps below to set an IP print queue, it will also help to better understand the cause for the problem:
Enter System Preferences > Print & Scan.
Click the plus sign.
Click the IP icon.
Select the HP Jetdirect Socket protocol.
Enter the printer IP address into the Address field
Now try printing using the newly created print queue, listed as the printer IP address.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Printing problem with HP F380 All-in One printer.

My HP F380 All-in One has stopped printing in colour. Don't know if I've accidentally changed a setting but I've unchecked 'Print in grayscale' and no difference. Can anyone please advise.

Hi there,
Welcome to the HP Forums!
I understand that your HP F380 has stopped printing in color, and I am happy to help you with this printing issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please take a look through this guide. Streaks or Lines in the Printed Image.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Printer: Driver Update Problem with HP 6700 All In One Printer

My HP 6700 All in One Printer is not set up correctly on my laptop (16 months old),. I need to update the Driver but the auo system says the driver can not be found, when I try to do in manually it loads onto my lap top but does not update the printer. Any suggestions?

Hi,
I request you to try the following:
For network connection:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03086294&tmp_task=useCategory&cc=us&dlc=en&lc=e...
For USB:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03521864&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Although I am an HP employee, I am speaking for myself and not for HP.
Say thanks by clicking the "
Kudos! Thumps Up" which is on the right
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
Regards,
Ray

I have a problem with my c4599 all-in-one printer

Hi. My c4599 printer is stuck offline. I have tried to go to the printer window and click the use printer online command and the icon says it is still offline, but when i go back into the window it asks is i want to switch the printer to offline. Am at a stand still and not sure what to do.

Hi all,
Make sure to remove the current software by going to Start > All Programs > HP > HP Photosmart B210 > Uninstall..
Then go to Programs and Features and remove any remain item of the printer, any item should beging with HP, as well you may see the Read Iris software..
After uninstalling the software reboot your PC, download and install the updated software version below:
http://ftp.hp.com/pub/softlib/software12/COL34268/mp-109398-2/PSB210_1315.exe
I believe the problem should be resolved,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Cpying problems with HP e6500 All-In-One

From time to time, while pressing COPY, machine keep showing "copying" but don't
pressing "cancel" bribgs text: "Cancelling copy" but it can stay on kike that for hours and the only way is to force shutting downm. later it tells you it is incorrect to force shutdown,,,

Hi ODEDBH,
Welcome to the HP Forums!
I see that you cannot copy with your HP e6500, and I am happy to help you with this copying issue!
For further assistance, I will need to know:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Having problem with CS5, can only do one function then won't let me do anymore.

I adjust the brightness and contrast for my image, then I try to do any other function like laso content fill, and it will not work. What do I do? Just bought CS5 upgrade about a week ago.
Thank you,
Honey Maloof

It would help if you gave us the following System information:
Operating System/version number
Amount of RAM installed / % allocated to Photoshop
Hard drive(s) capacity / free space
Make and model number of video card
Also tell us what type of file (JPEG?, PSD?).

Indesign CS6 on MACs with OS 10.8 are having problems with links

Hi
Indesign CS6 on MACs with 10.8 are having problems with links. All links to other files have to be updated when opening a file although definitely nothing has changed to the linked files.
We can rule out our company's networking and the system hosting the files (HELIOS software on RedHat Linux VM). This happens with newly created Indesign files and with old ones. E.g. we create a file on Tuesday, save it and open it again on the exact same MAC on Wednesday and all links to other fiels (.indd, .png, .bmp, etc. nothing uncommon) have to be updated as they all show the yellow triangle + black exclamation mark symbol next to them. Has anybody else experienced this, What can we do? We have tried absolutley everything and updated all software from MAC OS to CS6 itself but nothing seems to help on the long run.
Any further information required?
M. Miller

Thanks for your quick reply.
We actually noticed that there also seems to be something wrong with the timestamps:
If we open the infos via the MAC finder to a file (.psd e.g.) which is linked in one of our indesign files, it states a certain date of creation.
If we then switch to the Indesign file we just opened in which we had to update all links and open the infos to exactly the same file we looked at in the finder, a different date of creation is stated. So there also seems to be a mistake here (hope it's clear what I mean).
We are ruling out our network as the error cannot be "re-enacted". We have created numerous test files in Indesign (simple white page containing one link to a .psd file which is also used in one of the supposedly defective files) and have opened them on various MACs with various OS versions over the past days/weeks but unfortunately the files open without any notifications or errors.
Just as a background: a few months ago, the problem seemed to occur between MACs with differing OS, 10.6 - 10.8 at first. A file which was created on a 10.6 MAC could not be opened without updating all links on a 10.8 MAC. That is why we updated everything to 10.8. The error did not occur for about 2-3 weeks but then reoccured again.?
Have you heard anything similar?

Having problem with my hp officejet j6480 all-in-one printer

i am having problem with my HP officejet j6480 all-in-one printer it prints very slow
the operating system is windows 7 32-bits i download full driver software but that did not fix the problem
This question was solved.
View Solution.

Hi - Does it print slowly from all applications or just certain ones? In either case, you can try following the steps in this document.
In addition, try going into Control Panel, Printer, right click on the printer and choose Printer Properties. Click on the Advanced Tab and select Print Direcly to the Printer.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Hi all, I'm still having problems with my security questions as they were not the ones I answered. Now I'm confused

Still having problems with my security questions as they were not the ones I answered and now I'm confused.

Howdy Paul,
If you are having an issue with your Apple ID security questions, you can reset them using the steps in this article -
If you forgot the answers to your Apple ID security questions - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Having problem with HP Deskjet All-in-One 3050

Similar Messages

Maybe you are looking for