Having problem with my iphone 5 was bought from germany says''this iphone is not currently setup to work with carrier you're attempting to use. Please insert another sim card from a supported arrier or request that this iphone be unlocked.''
My dad bought 2. One of them is working with no problem. but black one is not working. Dont know what to do.. please help
It's locked to a carrier other than the one you're trying to use. Either sign up for cellular service with the carrier it's locked to, or contact them to see if you can have it unlocked to that you can use the carrier of your choice.
ONLY the carrier it is locked to can authorize unlocking it.
Similar Messages
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My iPhone5 prompts while setting up "This iPhone is not currently setup to work with carrier you are attempting to use.Please insert another SIM card from a supported carrier" or "Request that this iPhone be unlocked" How can I unlock my new iPhone5 to function properly?
That means that the phone is locked to a carrier other than the one you are trying to use.
ONLY the carrier it is locked to can authorize unlocking it.
Where exactly did you get this "new" iPhone 5? -
Dear ,
I buied I phone from USA and I sent to Iraq to use it there but when used it I get this message :
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier
so I need support to resolve this problem and procedure and how I can iPhone be unlocked.
BR,
Ammar Jumaaammarjr wrote:
... how I can iPhone be unlocked.
Sorry... but... ONLY the US Carrier it is Locked to can unlock it.
You need to Contact them.
Note: No one here will know who that Carrier is. -
The SIM card inserted in this iPhone does not appear to be supported.
This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.
what does it mean?Have a look in Settings>Carrier
Again YOU cannot unlock it - only the original carrier can do it -
The SIM card inserted in this iPhone does not appear to be supported.
This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.Sounds like you are trying to use an iPhone that is locked to a particular
wireless carrier with the sim from another wireless carrier. Contact the wireless
provider that the iPhone is locked to and ask if they offer unlocking and if
you qualify. Only the wireless carrier that the iPhone is locked to can unlock
it. -
hi i updated my iphone but it says that This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked. how can i unlock this one?
Your iPhone was hacked or jailbroken before and through the update it locks back to the original carrier. Only the original carrier can unlock the iPhone. You have to contact them and find out what the procedure you needs to follow.
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This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.
In your other post https://discussions.apple.com/thread/5001329?tstart=60
you say the iPhone originally was on contract with Orange UK. You will have
to work with Orange UK to get the iPhone unlocked. -
didn't get any proper answer yet
Ah...you need to get a sim card from the carrier your phone is locked to. That's what that message means.
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activation required
from your post above "its a cracked version"
Per Terms of Service, discussion of hacked (cracked) iPhones is
prohibited in this Forum. Google may provide some direction, but you
will get no help here. Be advised that the crack previously used on
the iPhone may prevent future updates from succeeding and
may prevent a legitimate unlock from completing.
Contact the developers of the 'crack'. They support their software,
don't they? -
it says ICCID unknown, pls help me, it is iphone 4 32GB
Buy a new one. It sounds like it was hacked to unlock it and it has been bricked by the update.
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i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears
The SIM card inserted in this iPhone does not appear to be supported
This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.It sounds like you or someone else hacked the phone to unlock it. Updating it locked it to the original carrier.
How did you unlock it? The ONLY legitimate way is to ask the carrier it is locked to to unlock it. Any other way requires hacking or jailbreaking the phone. -
"This IPhone is not currently setup to work with carrier you're attempting to use..."
Hello everyone,
I just purchased an Simfree & UNLOCKED iPhone 5 32GB from an Regent Street - Apple store in UK.
The part number is MD299B/A.
When I try to activate it with my iTunes, is gives the error below and does not seem to activate:
"The SIM card inserted in this iPhone does not appear to be supported. Only compitable SIM cards from a supported Carrier may be used to activate iPhone.Please insert SIM card that came with your iPhone or visit a supported Carrier's store to receive a replacement SIM card."
Please help me...!!You're contradicting yourself.
First you said:
Your iPhone is not locked to any carrier at the moment (it has not been activated yet).
The next activation policy is unlocked with any UK carrier. This means it is unlocked but must be activated with a UK SIM.
Now, you say:
Hi,
We can confirm that the model you purchased is a SIM free unlocked model.
For technical support please contact AppleCare, our service and support partners on be below telephone number, option 2.
Thank you,
Those are 2 different things.
I'm guessing Apple Care is correct. The store is incorrect. Get the store on the phone. Then get Apple care on the phone in a conference call. If the store says it should be unlocked, then they need to get that fixed in the database. They apparently made a mistake when they recorded the serial number in their system. -
I bought my IPhone 5 from JB-Hifi and i put in my vodaphone sim but it keeps coming up with the message about the invalid sim. Im not sure what i should do
You purchased a carrier locked iPhone. If you don't intend on using it with the carrier it is locked to, return it for a refund & either purchase an officially unlocked iPhone or one locked to the carrier you want to use.
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i have upgraded my iphone to iSO version 6 but the problem is the phone was locked it shows that only compatible SIM cards from a supported carrier may be used to activat Iphone.please insert the SIM card that came with your iphone
So then do as it says...insert the SIM that came w/the phone.
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The SIM card inserted in this iPhone does not appear to be supported.
Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported Carrier's store to receive a replacement SIM card.I got the same message.
I bought an iPhone 5 at full retail price from an AT&T store. I requested the phone to be unlocked through their unlock portal. The AT&T unlock system asked for the IMEI number, a copy of my receipt showing that I bougth the phone at "No Commitment" price. A few hours later I received a message from AT&T stating that the unlock request was approved. I then followed the instructions to back up the phone and restore it through Itunes. The phone activates normally with the AT&T SIM card. But when I insert my VODAFONE SIM I get the massage "THE SIM CARD... etc.
I tried again to back up & restore the phone 3 or 4 times, no success. I have also allowed 24 hours for the unlock process to complete. Still no luck.
I have checked again on the AT&T Unlock Status portal and it shows "Unlock approved".
Where is the issue here? Do I have to call Apple or return the phone to AT&T and get the unlocked phone through the Apple Store?
Thanks for any help on this.
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