Having problem with purchase

hi, i having problem with purchase

What happened when you contacted iTunes support as directed?
http://www.apple.com/support/itunes/contact/

Similar Messages

  • Having problem with purchases. Message is saying my billing info is incorrect

    Having problem with purchases. Message is saying my billing info is incorrect

    Make sure your payment information on your iTunes account matches with your bank's. If it's correct and you still cannot purchase, you'll need to contact support and have them check your account.
    http://www.apple.com/support/itunes/contact/
    Cheers!

  • Having problem with purchase in apps

    Few days ago, i bought an application and it work correctly, but when i try to purchase in app i got this message
    Your purchase could not be completed
    for assistance contact itunes support at www.apple.com/support/itunes/ww/
    So i fowllow it, i have talked with them and the supporter said i can't tell you more about this problem because of security reason, please review your Apple ID and try again.
    After that, i have reviewed my ID, my payment info...
    Everything work correctly and i dont know why it still not let me purchase in app.
    Anybody know about this problem please help me.
    Finally, another question, if it doesnt work , how can i remove billing information? 
    Thanks

    Use Spotlight and reindex your HDD.

  • HT201272 Having problems with purchases in hidden land

    IT blocks me from buying more crystals so to contact apple support.
    I Have had problems in the pst but but have been able to buy crystals at different prices that it would accept.

    Click here and request assistance.
    (85149)

  • I am still having problems with my music videos freezing (all purchased from iTunes) since the update.  Have restarted, rebooted etc. and it is worse than before.  Help!  Spent a lot of money on these and they won't play properly.

    I am still having problems with my music videos freezing (all purchased on iTunes) since the update.  The first day of the update, no problems...played 6 hours of music videos and no freezing.  Today...every single video froze!!! So frustrating!  I rebooted, restarted, powered down and no help.   I would appreciate any suggestions.  Thanks.

    I don't know how to do this without using a mouse point.
    This may help, http://www.computerhope.com/issues/ch000542.htm
    As for question #2, you call tell how iTunes is sorting songs by the up or down arrow next to a header name.
    Even the original order that the songs were entered or date added or last played can be sorted.
    Much easier with a mouse or touch pad.

  • I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.

    I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.

    What happened when you contacted iTunes support as directed?
    http://www.apple.com/support/itunes/contact/

  • Just purchased Wndows Vista and having problems with the port for Palm 125

    I just purchased a Windows Vista computer and having problems with getting my Palm 125 to sync with the desktop.  I get an error message saying:  "Com1 not available"  What do I do?
    Thanks,
    Frustrated
    Post relates to: Palm m125
    This question was solved.
    View Solution.

    Sorry, that didn't work.  I get no drop down menu from the Hot Sync Manager for the Serial Port.  What comes up often is:  "The selected port, COM1, is not available at this time.  Hot Sync Manager will open the port when it becomes available." 
    Could it be the Norton Antivirus Firewall that is preventing the Hot Sync Manager to open the Serial Port?  Just a thought.  Thanks for your help.
    Post relates to: Palm m125

  • We recently purchased the iphone5 (2) and are having problems with sound coming thru the earbuds when we plug them in to the iphones.  works fine with the ipad.  help please

    recently purchased the iphone5 (2 of them) and are having problems with the earpods.  no sound when plugged in to the iphone.  both phones.  works with the ipad.  help please

    Hi P5052,
    Welcome to the Support Communities ... and congratulations on the purchase of your iPhone 5's!
    It is very unusual that neither phone is working with the new earpods. 
    Have you tried a different headphone just to see if the issue is with the earpods or the iPhones?
    The article below will give you the basic troubleshooting steps for this issue.
    Click on the link below to see more details and screenshots. 
    I've quoted some helpful highlights for you:
    iPhone: Can't hear through the receiver or speakers
    Symptoms
    When someone calls, I can't hear them through the receiver or speaker phone, and I can't hear music through the speaker. I also can't be heard by someone who is calling me.
    Note: iPhone has one speaker, which is adjacent to the dock connector. On iPhone 4 or later models, the speaker is to the right of the dock connector. On earlier iPhone models, the speaker is to the left of the dock connector.
    Resolution
    Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
    Make sure the Ring/Silent switch is not switched to silent.
    While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
    Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
    For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
    If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
    Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
    If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (chooseSettings > General > Bluetooth).
    Restart the iPhone.
    If restarting the iPhone doesn't resolve the issue, try restoring the device.
    If the issue persists, go to the Service Answer Center - iPhone for information on service.
    Hope this helps!
    - Judy
    <Edited by Host>

  • I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S.

    I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S. Please I need help to continue believing in Apple. Thanks a lot. If anybody speak spanish better.  

    Was it purchased from an official Apple Store, not a reseller?  Only Apple Stores sell official factory unlocked phones.  The others sell hacked to unlock phones, and the unlocking is unstable.
    Try these steps, as needed:
    1. Reset phone - press both home and on/off buttons for at least 10 seconds until the Apple logo appears.
    2. Settings > General > Reset > Reset Network Settings.
    3. Replace SIM card (and reset network settings again)
    4. Restore Phone in iTunes using a backup
    5. Restore in iTunes as new, without using a backup

  • Is anyone else having problems with the Canon Online Store?

    In the last month or so, I've had one problem after another with the Canon Online Store; from being unable to delete items from the shopping cart; to not being able to add "in stock" items; disappearing Wish Lists; and just now, I tried to add one lens cap to the 6 or 7 items I already had in the Shopping Cart, and they disappeared.
    I've called, more than once, and I've written, also more than once, to Canon Support about this, but they ignore what I tell them, and tell me there are no problems with the Online Store.  They don't even seem to report to anyone that anyone has complained, because each time is "the first time", even though I've called (more than once) and written (more than once) to them about continuing Online Stores problems.
    Is anyone else having problems with the Canon Online Store?
    Why does Canon not care to track reported problems with the storefront part of their web-site? 
    I'm not trying to insult Canon, it's just that I've been a Canon customer for less than 3 months, and the're only batting .333, so far.  Canon Support was very quick to respond about a concern I had that a 50mm f/1.4 I had just purchased was authentic or not.  In trying to register that lens, I looked up on the Canon web site where to find the serial number.  Since my new lens did not have any numbers there, I was concerned I had been sold a fake.  But, then Canon Support sent me link to a different online document that showed a few different places where it might be, and there it was. 
    Is Canon like that with other problems, as well?  Or is their "batting" average better than my very limited experience? 
    I just love my Rebel T5i, and my Canon lenses (from "the Kit brothers of the Cropped Frame coral":  EF-S 18-55mm f/3.5-5.6 IS STM, and EF-S 70-300mm f/4-5.6 IS USM; to the "Truly Nifty Fifty", the 50mm f/1.4 USM, [the f/1.8 is just a "thrifty fifty"], and finally, the "Super-Macro" MP-E 65mm f/2.8 1x-5x Macro)! 
    Regards and Thanks,
    Calen
    As an old friend used to always say,
    "Keep Looking Up!"
    Calen

    Hi Danny.  Thanks for replying.
    I only use my desktop PC to access Canon's web site, and I've been using Mozilla Firefox for years.  And, yes, it is the latest version.  Since Canon REFUSES to support the use of Firefox on it's web site, WHAT BROWSER DOES CANON SUPPORT?  WHEN did Canon STOP SUPPORTING Firefox?
    I've been told that there are 2 pending orders in my account.  Yet, I NEVER placed those orders!  WHY CAN'T CANON SEE THAT THIS IS A PROBLEM??? 
    Instead of off-target suggestions, and pasted boilerplate REFUSALS TO EVEN LOOK at this issue, I would prefer it if Canon went "old school", and FIXED THE PROBLEM, in the first place!  But, maybe that's a bit too grown up of an answer for you! 
    "Award-winning" support???   And, just exactly WHAT AWARD did Canon "support" WIN for CONSISTANTLY IGNORING REPORTED PROBLEMS???  The OSTRICH?
    Please pull your head out, and FIX this problem, OR YOU ARE THE PROBLEM!!!
    Thank you for your "prompt" attention to this matter!
    Calen
    As an old friend used to always say,
    "Keep Looking Up!"
    Calen

  • Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.us there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PCM anymore.

    Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.is there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PC anymore.i reset my pc and save my iTunes to a hard drive but can't access it.Need help please

    " When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
    Correct.
    " How can I get that music to show up in my library now on my new computer?  "
    Copy it from your old computer or your backup copy of your old computer.
    The sync is one way - computer to ipod.

  • Anyone know why my itunes says I need to re-install and that it's having problems with Microsoft Visual C

    Anyone know why my itunes says I need to re-install and that it's having problems with Microsoft Visual C++?

    See... Unable to install or open > http://support.apple.com/kb/TS5376
    Also See this User Tip by turingtest2
    https://discussions.apple.com/docs/DOC-6562
    littlered1382 wrote:
      I am also concerned that I will lose all of the things that I have backed up from my phones, purchases, apps, etc.
    It has always been Prudent to Create and Maintain a Backup of anything you would not like to lose.

  • Hello! im from argentina. im having problems with my iphone. can my friend take it to usa for a cheking?

    hello! im from argentina. im having problems with my iphone. can my friend take it to usa for a cheking?
    what do i need to take my iphone to an apple store? just the iphone? or the charger also? what about the ticket?
    sorry about my english

    If your phone was purchased in the US, yes. Otherwise, no. And, you only need the phone, nothing else.

  • Having problems with itunes downloading continous mixes

    I am having problems since christmas update downloading continous mixes on albums. They eventually do download after a while,I get them from the cloud but they do not download when I purchase them. Previously everything was ok. What the story morning glory?

    having problems with iTunes Match?
    Yes, many people are.  If you are one of them, check out the forum devoted to iTunes Match.

  • I am having problem with my games application...non of the game run smoothly and also the games close automaticially

    I am having problem with my games application... no idea where is the problem. non of the game run smoothly 1st in 1st its hard to open the apps in it open than also it will close automatically. Please help me out

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    Also consider Deleting any Apps you have Purchased / Downloaded but you now never use..
    If necessary...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414

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