Having problem with purchases. Message is saying my billing info is incorrect

Make sure your payment information on your iTunes account matches with your bank's. If it's correct and you still cannot purchase, you'll need to contact support and have them check your account.
http://www.apple.com/support/itunes/contact/
Cheers!

Similar Messages

I'm having problems with a message that says: An error occurred while Attempting to create the directory: C:/program files/itunes/cd configuarion

I know this is a long story, but I'll be damned if I'm not going to get the most specific help I can (as Apple seems to specialize in assuming user error for all its demonic software). I've never had issues with iTunes before (barring a "Connect to iTunes" snafu with my iPod Touch) -- and never, in fact, with Windows Vista, if you believe that -- but this is the most bizarre thing I've seen.
I recently downloaded the new iTunes v 9.0.3 as I am occasionally prompted to do whenever a new version comes out, and immediately I had problems. Access to the iTunes and Quicktime folders was mysteriously denied after the update, and after several hours of frustration, I was able to grant my own Administrative access to these two folders and installation went through. Thank God.
Then I bought some music. No problems -- downloaded just fine, along with a copy of Cinderella Man and the new episode of Smallville. Life was good for a few days.
Then I connected my iPod Touch to the computer. All of a sudden, Microsoft Windows informs me that the "Apple Mobile Device Service stopped working and was closed," with subtext, "A problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Bullsh*t Windows can help me with anything from Apple.
So I've tried to get iTunes to work with me on this. I've come up against the infamous "iTunes could not connect to this iPhone because an unknown error occurred (OxE8000001)" message. My God, when does it ever end?
So I go into Control Panel > Administrative Tools > Services > Apple Mobile Device and start it back up... only to watch it stop again inexplicably moments later. Hmm... Restart. Stays on. Unplug the iPod and plug it back in. Apple Mobile Device Service stops again. Maybe it's the iPod Service itself. Hey, that one's not started! [Start] "Windows could not start the iPod Service service on Local Computer -- Error 5: Access is denied."
What the f*ck is it with this "Access denied" crap? I've never been denied access to even the most intimate functions, files and folders on my freaking computer before! What has Apple created!?
I thought, perhaps Apple Mobile Device software was somehow removed. Okay, let's redownload iTunes (aka Repair the program from the Programs and Features menu in the Control Panel -- same thing). Huh. "An error occurred while attempting to create directory C:\Program Files\iTunes\CD Configuration," and I can choose to Retry or Cancel. So, instinctively, I deleted the CD Configuration folder, assuming iTunes Setup would just recreate it.
Well, that didn't work now, did it? I deleted it and hit Retry, and it said, "The installer has insufficient priveleges to access the directory: C:\Program Files\iTunes\CD Configuration. Log on as administrator or contact your system administrator." Running the .exe file as an adminstrator changes NOTHING about this predicament.
So that's where it stands. No CD Configuration folder; full access to all files and folders involved; Apple Mobile Device Service still keeps going off for no reason; iPod Service still doesn't run; Repairing/Reinstalling iTunes, Quicktime, Bonjour, etc. does nothing; and God (aka Steve Jobs, apparently) hates me.
. . . . . . . . . . . . Help me.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.

Having problems with a message saying a script in this movie is causing adobe to run slowly if it continues to run, your computer may become unresponsive

Having problems with a message saying,A script in this movie is causing adobe flash player to run slowly if it continues to run, your computer may become unresponsive. Do you want to abort script. And my system seems to freeze. What can I do

Here is the download page for Click-to-PlugIn:
http://hoyois.github.com/safariextensions/clicktoplugin/

Unable to enroll in Creative Cloud - regardless of browser or credit card the message is that my billing info is incorrect - anyone seen this issue or not the resolution - support could not resolve it?

Unable to enroll in Creative Cloud - regardless of browser or credit card the message is that my billing info is incorrect - anyone seen this issue or not the resolution - support could not resolve it?

If Adobe support can't fix the problem, I doubt that anyone in an open forum will be able to help (this is not Adobe support)
Change Account https://forums.adobe.com/thread/1465499 may help
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Having problem with purchase

hi, i having problem with purchase

What happened when you contacted iTunes support as directed?
http://www.apple.com/support/itunes/contact/

Anyone else having problems with group messages in iOS 7?

Upgrade to iOS7 went fine. Everything worked smoothly up until about 6:30pm Central time. Can't send/receive group messages in iMessage. Anyone else?
Not sure if this is a problem with my phone or iMessage.

It has failed to work on two of my iOS devices. I am using air 2.6.
This is my code:
Bookmark = SharedObject.getLocal("bookmarkData", "/");
if (Bookmark.data == undefined){
Bookmark.data['lessonIndex'] = 0;
lessonIndex = Bookmark.data['lessonIndex'];
LessonIndex is always 0 at the start of the program. This is a product killing problem. If I cannot resolve this 3 years of work has just been flushed down the toilet.

I just bought my iphone 4s and i am having problem with the message tone,it hangs before finishing the tone hangs and then finishes,its irritating

i have a problem in my message tone,may be a bug,it hangs and plays itself please help

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Is anyone having problems with i message after newest update?

since i updated my iphone to the newest 5.1 my imessage isnt working properly.. it will sometimes let me imessage certain people and other times not i was wondering if anyone is having the same problem or knows how to fix it. I have the iphone 4s but i am in europe and i am basically using it as an ipod because it doesnt currently have service. This problem is happening when i am connected to wifi so the imessaging should work...
any thoughts?

Yes, the US-122 is a usb interface. I have been using it for several years now.
I have had no problems until this last OS update, which also included an iTunes update that I have heard folks are having burning problems with.
I can SEE the signal going in (in the sys prefs meters), as well as in LE's meters, but no sound comes out of my monitors. Yet I CAN play songs in iTunes and pre-recorded tracks in LE7 and GB, without problems at all, as well as any other audio from online sources and from the OS, like alerts, etc. It is only audio straight from the US-122 that does not make a sound.
I find it so odd that the OS Sys prefs show a signal, yet no sound is present, while all other apps produce sound as usual.
I have repaired permissions, and have reset SOUND and AUDIO/MIDI setting severals times.
I USED to be able to play guitar through my Vox ToneLab, connected directly to the US-122 into the Mac, whether I was using LE7 or GB or neither. Now I get NOTHING from it at all (aside from the OS meters), no matter what.
I'd suspect a cable if not for the signal in the meters, and the sound from every other audio app, including pre-recorded LE7 & GB stuff.
I have had minor problems in the past, but never anything like this.

Having problem with purchase in apps

Few days ago, i bought an application and it work correctly, but when i try to purchase in app i got this message
Your purchase could not be completed
for assistance contact itunes support at www.apple.com/support/itunes/ww/
So i fowllow it, i have talked with them and the supporter said i can't tell you more about this problem because of security reason, please review your Apple ID and try again.
After that, i have reviewed my ID, my payment info...
Everything work correctly and i dont know why it still not let me purchase in app.
Anybody know about this problem please help me.
Finally, another question, if it doesnt work , how can i remove billing information?
Thanks

Use Spotlight and reindex your HDD.

Having problem with App Store. Says problem with billing, but I'm installing a free App.

Problem installing a free App.

Clarence,
If you have a credit card on file with your apple id you can remove it and select the option for none, if something is wrong with your credit or billing information it will prevent you from downloading any content until its resolved.

HT1688 I am having problems with my I Square Says there is a billing problem I signed in and updated my Pay pal account and it is still not letting me process my charge cards.

I am trying to process charge cards with my I square, went to update and it says i have to update my paypal info. I did and still not working . Now what should I try?

How about calling the developers? This isn't an Apple product.

Having problems with app download, error saying, cannot download.

I'm trying to download real racing 2hd and I get an error that it could not be downloaded at this time? Im am connected to high speed wifi and dont have a mac or pc at this point.
Any ideas?
Thank you for help

Your iPad may "see" the wifi router, but is not connected.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

Droid X having problem with outgoing messages bellsouth Pop3 help any suggestions??

I can receive messages but I cannot send any. I thought set up would be the same as my BB and outlook, any suggestions??

Unless your employer has some rule specifically prohibiting you from sending company e-mails through a Gmail server, why can't you use Gmail to send and recieve ALL your e-mails?!!
I have a Gmail account that I get almost no mail sent to. I also have Time Warner Hi-Speed Internet service and I have 5 seperate e-mail accounts through Time Warner. I went to www.gmail.com/ on my PC and went into the settings menu and set it up so that a copy of ANY mail message sent to ANY of my 5 Time Warner e-mail addresses also gets sent to my Gmail inbox, right alongside any Gmail messages I might happen to receive. That way, ALL e-mails that are sent to ANY e-mail address I have are delivered both to my Gmail inbox in my web browser on my PC and to my e-mail inbox on my Droid X! I even have Gmail set-up so that any replies I send or new messages I compose are sent from my primary Time Warner e-mail account, and not from my Gmail account (in other words, it appears that my mail messages are sent from [email protected], and NOT from [email protected]).
In order for this to work, you'll have to configure your primary e-mail program (I use MS Outlook 2007 on my laptop) to leave a copy of the mail messages on the mail server after downloading them to your e-mail program, otherwise there won't be any messages for Gmail to retrieve (I have Outlook set to delete messages off the server after 1 day).
My Droid X (well, actually Google & Android) handles e-mails better than ANY smartphone I've owned so far!
Dennis

I am having problems with my messaging send duplicates messages

is there a solution?

Are you seeing this problem when sending SMS, MMS or iMessages?
For the first two, you might be seeing a carrier side problem.
Try the basics, restart and then restore the iPhone. You can also contact your carrier.

I'm having problems with error message 404...so I thought I'd uninstall Firefox and try installing again, but it won't let me uninstall, ANY SUGGESTIONS????

WHEN I CLICK ON MY FIREFOX ICON....I GET THIS LITTLE 1"X 1" BOX THAT LOOKS LIKE IT'S BRINGING UP THE PAGE, BUT IT DOESN'T GET ANY BIGGER THAN THAT LITTLE 1" BOX............HELP

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

Having problem with purchases. Message is saying my billing info is incorrect

Similar Messages

Maybe you are looking for