Having problems changing payment info

is it common for card processing with itunes to be unavailable? and if so how long does it take before its back up? I've been trying to change my credit card info and it's not allowing me
  Windows XP Pro  
Another problem is that i keep getting a notice saying your account info has changed and I haven't changed anything

Credit card processing problems could be caused by bad information linked to your Apple ID, where the information from your iTunes Store account is stored. You can check out MyInfo to make sure that all of the information there is correct (you'll use the same login as you use for the iTunes Store). Things like phone numbers with odd formats and duplicate shipping addresses can sometimes cause the credit card processing to freak out.
If that doesn't work, you can contact the iTunes support team and they'll be able to figure it out.
eMac   Mac OS X (10.4.9)  

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