Having problems getting itunes onto ipod, but they took my $$

i recently bought my daughter a 3rd generation nano ipod for her 12th birthday. The first night she had it she used her itunes gift card and successfully downloaded 13 songs. The next night she proceeded to do the same thing, this time 15 songs. The money came off the card, but the music didn't go on the ipod. She did everything exactly as she had the previous night. I attempted to contact itunes, they stated it would automatically download the missing songs when the connection was made. HA HA...still don't have them...any help will be greatly appreciated.

Is the music on the computer in iTunes?

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