Having problems importing and viewing any kind of video file in iTunes 7

I just cannot seem to be able to do this. I have tried dragging and dropping files into iTues and importing files and whole folders of videos but nothing happens. Do video files have to be Quicktime format to be viewed in iTunes and if so does Quicktime Pro have a tool that converts other file formats to be viewed in Quicktime?
I would be really grateful if anyone can help with this.
James

See Repair security permissions for iTunes for Windows and for the future see Backup your iTunes for Windows library with SyncToy.
tt2

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