Having Problems Importing Video From Camcorder ( Log and Transfer?)

Hi everyone
Today i received my Canon HF11
It records AVCHD format.
I'm pressing log and transfer, and it comes up, however when i press 'add to queue' it will be added, then an icon comes and spins for a few seconds, then it'll stop and turn into a red octagon with an exclamation mark in the middle
A few people have said 'Choosing plain stereo fixes it' - but it hasn't, and i've changed pretty much everything to 'apple intermediate codec.
I've done 'easy setup' and changed it to HD, FPS to all formats.. i'm trying to kind of match everything but it's not working for me
I have a 2.4Ghz Aluminium Macbook, With Final Cut Express 4.0 trying to import with AVCHD
Please Help

Trash your preferences. They've probably been corrupted changing to the wrong format. There is only one correct setting that matches your media. Select that.
http://discussions.apple.com/thread.jspa?messageID=10235885&#10235885
What computer is this? What version of the software? What drive is set as the scratch disc? How's it connected and formatted?
http://discussions.apple.com/thread.jspa?messageID=10015769&#10015769

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