Having problems install 30-day trial Crystal Reports Server 8.5

We want to buy the Crystal Reports Server to utilize its InfoView feature for deployment and publishing, but the install isn't going too well.......
The install process is asking for CMS Cluster Key and we have none.
Please help.

Hello Edward,
Please go through below forum, you need to follow the same steps given.
Installing Business Objects 4: Business Objects BI 4.0 - Installation Step by Step
-Mahesh

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Problems with parameter button in Crystal Report Server 2008

Dear all,
I have problems with parameter button in Crystal Report Server 2008.
when I created some parameters and groups in Crystal Report 2008, they showed both parameters in 'Parameter button' and group in 'Group button' on the left, so I can choose or type without clicking 'Refresh button' But when I added it to Crystal Report Server 2008 and I click parameter button , it doesn't show any parameter. Only click refresh button to choose them. On the other hand, for 'Group Tree' is ok. When go to Default Setting-> Parameter, all parameters are in 'Unused parameter' First time I think I had problems with my installation, but when I reinstalled it again, it was like before.
Could any one help me with this?
I appreciate looking forward to your reply
Ketya

Try posting your questionin the correct forum, this is for SAP Business One, not Crystal reports Server

I am having problems installing the free trial download of CS4

I dound the free trial page and downloaded CS4. However, I see no .exe file in my downloads. I have Windows 8 and every time I go to my downloads and click on any of the files it asks what application I want to open them with. I am currently trying to download all the files again, but I am still not seeing any .exe file, only the .7z file. Help!

Download 7zip or WinZip to extract the file and then run the setup.exe.
Mylenium

I installed Crystal Reports server 2008, i'm geting server not started erro

Hi,
I'm getting error with server not started or not available error (FWM 01003). If i check in CCM, i don't see any entry for CMS server entry. How to start CMS server??? Please advise me. i installed trail version of crystal reports server 2008.
thanks in advance!!!
Ben.

I am a consultant for Business Object products and experienced the same exact problem. We were installing Business Objects Edge, which is similar to Crystal Reports Server 2008, with MS SQL Server 2000 SP4 for the CMS System Database on a server that was named <Numbers>-<Letters>.
We discovered that some scripts that the installation and CMS run fail when the Server Name of the Business Objects Edge Server start with a number. When the CMS System Database is setup, a table called CMS_IdNumbers6 is created. It should have three columns, NameId, IdName and third column that is named after the server where you are installing Crystal Reports Server 2008, Business Objects Edge or Business Objects Enterprise. This column is called <ServerName>_iad_intensive_int_6400.
This column fails to get created when your server name starts with a number and subsequent scripts that insert records into this column fail. Renaming the server where we were installing Business Objects Edge to <Letters><Numbers> (no dashes either to be safe) solved the problem. We were successfully able to install Business Objects Edge. Please note: This is the server where you are installing Crystal Reports Server 2008 that needs to be renamed and NOT the MS SQL Server--just making a note because we had to go back and forth with our server team a couple of times on this point.

Install and configure Tomcat post-Crystal Reports Server implementation?

Scenario - have Crystal Reports Server 2008 V1 already installed using WACS and IIS. Everything runs great. Want to add in SAP Crystal Dashboard Design. Looking through the documentation for Dashboard Design tells me I need to:
1. Install SAP BusinessObjects Enterprise or Crystal Reports Server.
2. Install SAP BusinessObjects Xcelsius Enterprise 2008.
3. Install Live Office.
4. Install SAP BusinessObjects Web Services.
5. Add the Live Office keycode to the Central Management Console
Made it past 3 and am hung up on 4. According to documentation for Unified Web Services, it looks like I need Tomcat installed, but Crystal Reports Server doesn't offer an expand installation option. There also doesn't seem to be any good documentation included with SAP Crystal Dashboard Design on installing web services - if it's required, why isn't it included and where can I find the documentation (assuming it's different than the Unified Web Services Administrator's Guide I found).
It seems odd that a customer who might want to purchase an add-on for their Crystal Reports Server implementation wouldn't be able to easily add to their product..
1) Can I install web services to Crystal Reports Server using just the WACS or is Tomcat required? The admin guide indicates WACS is not supported for apps that use web services, like Live Office. Is that an absolute?
2) If Tomcat is required, can I install and configure it for an existing Crystal Reports Server 2008 V1 implementation?
3) If i can install Tomcat on a server with an existing Crystal Reports Server 2008 V1 implementation, is there a specific guide to doing so?

Hi Colin,
What is the exact version of BO/Crystal Enterprise.
If it is BOXI R2 then follow below mentioned steps.
To manually install the ActiveX Viewer on the client computer:
1. Copy the ActiveXViewer.cab file from the server to the client computer, and extract its contents to a temporary folder.
2. Move the files Crviewer.dll, Crviewer9.dll, Sviewhlp.dll, and Swebrs.dll to the System32 folder. Keep this folder visible.
3. On the Start menu, click Run. The Run dialog box appears.
4. In the Open box, type "regsvr32" and then drag and drop the Crviewer.dll file icon from the System32 folder onto the Run dialog box.
5 Click OK.
Repeat steps 3 and 4 for the files Sviewhlp.dll, and Swebrs.dll.
You may still be prompted by the browser, choose more options and never install to avoid being prompted. The viewer should work after that.
Thanks,
Purna.

Crystal Report Server 2008

Hi all....
i was downloaded a free trial Crystal Report Server 2008.. I want to schedule the reports.. In destination part, i chose File System.. but when it run, was failed. the log error message is:
destination DLL disabled. [CrystalEnterprise.DiskUnmanaged].
When i am looking in forum, i find the same problem and this is a solution that another people give:
CMC -> Servers -> Adaptive Job Server -> Properties -> Destination
Add destination 'File System'
Go to your CMC>SERVERS>WEBI Job Server>Destinations>Unmanaged Disk should be enabled.
CMC>SERVERS>Deski Job Server>Destinations>Unmanaged Disk should be enabled
CMC>SERVERS>Destination Job Server>Destinations>Unmanaged Disk should be enabled.
My Questions is:
1. I dont found WEBI Job Server, Deski and Destination Job Server in my CMC. it just have like a server name like:
AdaptiveProcessingServer, CentralManagementServer,CrystalREportsCacheServer, CrystalREportsJobServer, CrystalReportsProcessingServer, DestinatonJobServr, EventServer, InputFileRepository, ProgramJobServer etc..
2. In Preferences tab, it just have General, Change Password and Crystal Reports Section.. in help file, it have more than 3 section like Web Intelligence section etc..
Could i have an advice? or this is an impact from free trial downloaded??
Thanks and Regards,
handri

Thanks Fritz..
Regards,
Handri Yatmo

Crystal Report server error

I'm new to posting here, so please bear with me! I have installed, in this order, crystal report server XI R2 .Net server 2005 (used as a viewer for reports in our web application), Crystal report server XI (BO), Crystal Report XI, BO XI SP4 on Windows Server 2003 R2 running as a VM. When I first install crystal report server XI R2 .Net server 2005, open our web app and run Crystal reports, they run just fine. After installing BO XI, Crystal Reports XI and BO SP4, I get an error:
Server Error in '/ImageWorks' Application.
Not enough memory for operation.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Runtime.InteropServices.COMException: Not enough memory for operation.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[COMException (0x80041004): Not enough memory for operation.]
   CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +87
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +279
[Exception: Load report failed.]
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +341
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) +964
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename) +73
   roi_AdminReportViewer.Page_Load(Object sender, EventArgs e) +83
   System.Web.UI.Control.OnLoad(EventArgs e) +99
   System.Web.UI.Control.LoadRecursive() +47
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1436
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
I have loaded this same configuration on similar servers over the past 2 years with no issue. Can anyone help me? Doesn't look like the memory is being touched on the server, it's an IIS server with 1.5 GB RAM.

Hi Elaine,
So everything worked fine until you installed CRXI and BO R2 SP4? Let me know if the order of installation I have below is correct:
1. crystal report server XI R2 .Net server 2005
2. Crystal report server XI (BO)
3. Crystal Report XI
4. BO XI SP4
I know the .net viewer is usually set up in the Crystal Reports Server installation. I'm unsure as to why you have it listed separately.
Also which version of BO (Crystal Reports Server) are you installing (R1,R2,R3)?   Could you clearly outline your first 2 installation steps?

Crystal Reports Server 2008 Trial Installation Problem

I recently downloaded the trial version of Crystal Reports Server 2008 and ran into a problem with the installation key code sent to me. During the install, I enter the keycode and the install application says it is invalid. I'm attempting to install the Linux version on Red Hat Enterprise 5.2. I know that this is technically not a supported version of Linux but I would not expect that cause a problem with the key code.
Does anyone have any ideas on what is happening?
Thanks...

Hi Jeff,
I would suggest you to install Crystal reports on supported platform only.
To narrow down the issue you can try to install on other machine with supported environment so that it would be clear that the issue is with Keycode or not.
Regards,
Shweta

Crystal Reports Server 2008 trial install - unable to log into CMC

Hi,
I have been looking for a way to host my existing Crystal XI reports on our in house web application rather than using a thick client application with cview. I was told that the options were Crystal Reports Server 2008 or Visual Studio 2008. I have downloaded trials of both and am currently testing.
After installing Crystal Reports Server 2008, including MySQL DB and Tomcat web server, i am unable to log into any of the applications with the error that:
Error: Server SCOTTPC:6400 not found or server may be down (FWM 01003) null
After seeing this i checked the services on my test machine and found that the Server Intelligence Agent was not started. So i tried starting it and recieved the generic windows message:
Service on local computer started and them stopped. Some services stop automatically if they have no work to do ... etc
After multiple reboots and reinstalls i am still unable to use any aspect of the application as i am unable to log into the CMC as the server is down. Now i am new to Crystal reports and web servers so have a very limited knowledge of whats going on here - i am primarily a DBA. From what i can tell MySQL does not even appear to be installed but i cannot be sure.
Any suggestions?

ok... after research it seems a DSN has not been created.
Also when trying to start the server intelligence service i see the following in the application event viewer:
[Node Name: SCOTTPC]
[User Name: SYSTEM]
Server Intelligence Agent has failed to initialize because the bootstrap file C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\_boe_SCOTTPC.bootstrap is missing information about the CMS cluster. Please restore your bootstrap file from your backup.
i have recreated the bootstrap file but still get the same error.
i have SQL Server 2005 installed on this rig as well - could this be causing the issue? Would it be better for me to integrate this to SQL Server rather than using the MySQL DB that comes with Crystal server 2008?

I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

Hi, the problem is that my IT department was sent a link on his laptop to install Illustrator, however the request was for them to build me a workstation and install it on there. they have built the workstation and is having problem installing the CC desktop app on there, just to clarify would you be able to answer the following:
1) Do you have to have CC desktop app to install Illustrator from the given link?
2) If you have signed up & installed CC on your laptop, can you install illustrator on a workstation by simply installing the CC desktop app on the workstation, log into that with your username & activate the link to install illustrator, basically the provided link should not be specific to a computer or user?
Thanks

CRYSTAL REPORT SERVER 2008 LINUX VERSION INSTALATION PROBLEM

GOOD AFTERNOON TO ALL ,
I am trying to install crystal reports server 2008 on RHEL4 .. after entering the product key...
it is trying to connect to existing database with follwing detalis given by me
..TNS NAME
userid and passwd or oracle user
error :
"failure to validate the database credential has a potentilal to crash the database at a later stage .enter correct information"
i set the all env for oracle oracle_home ,oracle SID ,LD path library..
i grant the source to oracle user also...
after that i tried same CRYSTAL REPORTS SERVER 2008 LINUX VERSION TRY TO INSTALL IN OTHER RHEL machine .it is not at all accepting the product key it self..
pls reply ..
Rehards
MAHENDRA

Post to the [Business Objects Enterprise Administration|BI Platform;
forum. This forum is for CR in .NET. (see the heading at the top of this forum).
Marking as assumed answered.
Ludek

Crystal reports server 2008 linux version instalation problem

GOOD AFTERNOON TO ALL ,
I am trying to install crystal reports server 2008 on RHEL4 .. after entering the product key...
it is trying to connect to existing database with follwing detalis given by me
..TNS NAME
userid and passwd or oracle user
error :
"failure to validate the database credential has a potentilal to crash the database at a later stage .enter correct information"
i set the all env for oracle oracle_home ,oracle SID ,LD path library..
i grant the source to oracle user also...
after that i tried same CRYSTAL REPORTS SERVER 2008 LINUX VERSION TRY TO INSTALL IN OTHER RHEL machine .it is not at all accepting the product key it self..
pls reply ..
Rehards
MAHENDRA

Post to the [Business Objects Enterprise Administration|BI Platform;
forum. This forum is for CR in .NET. (see the heading at the top of this forum).
Marking as assumed answered.
Ludek

Please help with my crystal reports server 2008 trial setup

Firstly, if this is in the wrong section feel free to move it. I find this forum is to big to find the information i need, in fact trying to find anything i need on this website is almost impossible. So far not impressed with SAP at all! we download a trial and when we have problems nobody can support us and we have to post in the forums for answers, which i find disgracefull to be honest. So this post is my last attempt of finding the answers to my problems or we are going to forget crystal reports server for good! I was also told that if i wanted help setting this up then i would have to pay, thats not how things usually go when we download a trial of any software!
Anyway, rant over!!
Right, we have windows server 2008 and have installed crystal reports server 2008. So far all i have managed to get working is the reports themselves which run and schedule fine. The dashboard and business views are so confusing i just dont get it at all, the manuals dont help either becuase they are rubbish basically. But my first problem is trying to get windows AD authentication working! easier said than done. I have spent 4 days trying to get it working but nothing is happening. this is what i have done so far
Set up all the options in the CMC to enable AD authentication, mapped a few groups one of which i am a member of.
Then i setup the krb5.ini file like below (removed my server name and domain name)
[libdefaults]
    default_realm = DOMAIN.CO.UK
    dns_lookup_kdc = true
    dns_lookup_realm = true
    udp_preference_limit = 1
[realms]
DOMAIN.CO.UK = {
    kdc = DC.CO.UK
    default_domain = DOMAIN.CO.UK
i also have that other file bscLogin which looks like this...
com.businessobjects.security.jgss.initiate {
com.sun.security.auth.module.Krb5LoginModule required;
The server inteligence agent has been set to use the same username as i specified in the CMC which is also the service principal name and the administartion name
i have set the web config file to use SecWINAD as default, i have also set it to give the option of enterprise, win ad etc in a drop down list
i have gone round in circles for days following the instructions, and nothing is happening
Also i dont see any usernames within the groups i have mapped , am i supposed to see any? am i supposed to add them manually?? if so, whats the point in that?
So now everytime i try to log in i get this error message
Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
There is also another error message i get, which isnt coming up right now but it says somthing along the lines of could not authenticate at this time (FWM 00005)
i fail to see what im doing wrong. I shoudl also point out that the username i am using for everything is our own network admin password!
any ideas on things to check before we give up with this all together?

Hi Roberto,
With the changes when SAP took over BusinessObjects the support packaging also changed. It's the way it is now but we are moving to and giving as much options as we can. SAP works on the Self Serve practice. the info is available but you have to find it, which is another thing we are working on to improve for BOE/CRS.
Best place to start is in the CMS link off the start menu, You'll find the Admin Guide and Setup/Configuration Guides. You can also find all of the latest info and updates to those guides from help.sap.com then click on the SAP BusinessObjects tab along the top and then on the left click on All Products and then filter on your version.
Once the Firewalls and Domains and your CRS Server is added to the Trusted Domains and ports opened to allow CRS to talk to the DNS Server CRS will begin to load all of the users into it's User Mappings. You still have to add each user or Group of Users but they will be available. Documents does describe how to....
Once you have the Admin Guide search on Security and it explains in details how to set up and which ports need to be opened etc.
Thank you
Don

How to connect to the Crystal Reports Server XI R2 installed in other machi

Hi,
we are 3 people here we have Crystal Reports Server XI R2 installed in one machine and Crystal Repoprts XI DEsigner ( downloaded trial version) in all the machines ,
in my machine only Crystal Repoprts XI DEsigner ( downloaded trial version) is installed , how to connect to the Crystal Reports Server XI R2 which is installed in other machine
Regards,
kathyaini

Hi,
thankyou for your response,
my problem here is as soon as i open CR Designer , and if i click on either New Report,Blank Report, or standard report wizard it is saying "failed to create database connection"
on which ever thing i click it is telling the same "failed to create database connection" i created the user DSN properly , i could not create System DSN i dont know why.
can u please guide me
and one more thing on the machine where CR server is installed , on the same machine designer is also installed (i think u was telling the same) . my question is how the server will know about the CR Designer installed in my machine.
Regards,
kathyaini

Installing Crystal reports server 2008 v1 with iis

Hi All
I have downloaded a trial version of Crystal reports server 2008 v1 to install on our server.
We are runnning server 2003 and have iis version 6.0 installed.
I have run the installation wizard on our test server but when i get to the "Select Web Application Server" screen i am not given the option to select "Deploy the application in WACS" as the documentation suggests i should.
I continued with the installation using the "IIS Web ApplicationServer option" and selected the default iis website to deploy to but when i try to run the CMC and InfoView I just get the message "Internet Explorer cannot display the Webpage"
We have asp.net v1.1 installed and Application server is installed in windows components.
Does anyone have any idea what may be causing my problems. It is my first time install ing CRS so i may have missed something.
Any help would be appreciated.

CRS 2008 requires 2.0 framework to run

Having problems install 30-day trial Crystal Reports Server 8.5

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