Having problems updating iphone software to version 5.0

I currently have version 4.3.1 and finally decided to update iphone software to version 5.0.  It goes through the 6 minute process, but then I get the error message:  "There was a probem downloading the software for the IPhone -----.  The network connection ttimed out.  Make sure your network setting are correct and your network connection is active or try again later."
I've tried several times and keep getting the same message.  My network connection is active and I've just the firewall and made sure it allows itunes updates.
Please help!  Any other suggestions?  When answering please be very specific - I'm really clueless with the computer. 
Thanks in advance!

try this,
Plug in, click update software, and click download ONLY.
Let the ipsw file download complete,... then click update.
This way is much better. If you keep having error message, its either your internet connection is inconsistent or Apple's server is inconsistent... usually more likely the former.

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