Having problems using DPS and Edge Animate for iPad Air

Hi, I recently just puchased a iPad air, wanting to explore and learn how to use DPS. I've been trying to import a OAM file from edge to indesign cc.
When i do place the file, and run a preview, as soon as i click on the preview, it breaks. The preview zooms into one section of the design.
I've designed the Edge animate file as 2048x1536 hoping to optimize for the retina display. Does my INDD file have to be 2048x1536? Or only my folio. If anyone can help me with this, it'll be a life saver. Thanks. Screen shots included as examples.
-Paul
The indesign file before preview
The preview.

I would not test this using the "Preview" method as I have found the desktop app to be unreliable. You're better off to publish the folio privately and use the Adobe Content Viewer app to view the content on the device. If this doesn't help please provide screen shots of the settings you are using in the folio overlay panel to help the community better understand the issue.
Also just as an FYI if you intend to move forward with DPS and are publishing work to the app store, 2048x1536 folios are not recommended:
"Create only 2048x1536 folios. This approach is not recommended. In multi-issue viewers, 2048x1536 folios appear only on the HD iPad. In single-issue viewers, the content is noticeably rasterized and performance problems can occur." -
https://helpx.adobe.com/digital-publishing-suite/help/creating-dps-content-different-ipad. html

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Contents of Library/LaunchAgents/com.genieo.completer.update.plist (checksum 2339121592)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>Label</key>
 <string>com.genieo.completer.update</string>
 <key>ProgramArguments</key>
 <array>
 <string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
 <string>-trigger</string>
 <string>update</string>
 <string>-isDev</string>
 <string>0</string>
 <string>-installVersion</string>
 <string>15886</string>
 <string>-firstAppId</string>
 <string>19340001</string>
 </array>
 <key>StartInterval</key>
 <integer>86400</integer>
 </dict>
 </plist>
Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist (checksum 3051698494)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>KeepAlive</key>
 <false/>
 <key>Label</key>
 <string>com.microsoft.SyncServicesAgent</string>
 <key>OnDemand</key>
 <false/>
 <key>ProgramArguments</key>
 <array>
 <string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>
 </array>
 </dict>
 </plist>
Contents of Library/LaunchAgents/com.zimbra.desktop.plist (checksum 3676173668)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>Label</key>
 <string>com.zimbra.desktop</string>
 <key>ProgramArguments</key>
 <array>
 <string>/Users/USER/Library/Zimbra Desktop/bin/zdesktop</string>
 <string>start</string>
 <string>-w</string>
 </array>

I'm having problems with iPhoto and the facebook set-up. Every time I attempt to do so it says an error has occured and try again later. I have not seen a solution posted. Therefore, how does one contact Apple to solve the problem? I'm new to the worl

I'm having problems with iPhoto and the facebook set-up. Every time I attempt to do so it says an error has occured and try again later. I have not seen a solution posted. Therefore, how does one contact Apple to solve the problem? I'm new to the world of iMac but I find it a bit frustrating trying to solve basic issues/problems:(

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

Having problems opening word and excel

Having problem opening word and excel, was
Working for last couple years. Can't open to
Write in word, or check current word documents.

It always help to list the computer model #, current OS, and the verison of MS Office presently being used.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

I have recently been having problems using Firefox: it continually gives a "Not Responding" message.

I have been having problems using Firefox for the past few months:
Whenever I log on, I get a "Not Responding" message, and Firefox "freezes." I then have to "click" my mouse several times to again be able to use Firefox - but only for a few minutes. Firefox then freezes again and shows another "Not Responding" message.
Because of this repeated "crashing," I have been using I.E. as my browser, because it does NOT have any such problems.
How can I FIX this problem with Firefox?

Many site issues can be caused by corrupt cookies or cache. 
Clear the Cache 
'''''Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"'''''
 and 
Remove Cookies '''''Firefox/Tools > Options > Privacy.''''' 
Under '''History''', select Firefox will '''Use Custom Settings'''. 
There is a button on the right side called '''Show Cookies'''. 
If there is still a problem,
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
 While you are in safe mode; '''''Firefox Options > Advanced > General'''''. 
Look for and turn off '''Use Hardware Acceleration'''. 
Poke around safe web sites and see if there is still a problem. Then restart.

Installing edge animate for students

How would we install edge animate for a class of students?
is there any way to install it without using creative cloud?

Going through Dave's answer there, Animate seems to be currently free, if you have an Creative Cloud account (Free or Paid - http://html.adobe.com/edge/animate/faq.html#pricing). What I would do is get each student to register for a free CC account. Install Edge Animate on each machine, then if a student wants to use it on the machine, they can log into the Application Manager using their Adobe ID and the license should activate the installed Animate for them.
I assume this wouldn't be against Adobe T&C, as each computer is using a license registered to the student, but it might be something to check.

Having problems with OSX and mail with the servers?

Having problems with OSX and the mail servers? Seems to be happening more and more?

Hello,
Who is your eMail provider, the part after the @ sign?
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
Then click the Show Details button & Check again.
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
You may have multiple entries.
Open Keychain Access in Utilities, enter the part after the @ sign in the search bar, hit enter
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, more than one entry in Keychain for each in/out entry, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

Having problems using DPS and Edge Animate for iPad Air

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