Having problems w/wifi itunes and ringtons..please please help me someone?!

the problem i am having is when i went and purchased a song off of wifi itunes..it went through fine BUT..wheni went to my computer to look up the song i just bought and it can be made into a ringtone..but when i sync the song and then tried to make it into a ringtone..it says "ethis song can not be mad into a ringtone"can no longer be made into a ringtone..but in the store on my computer it clearly has the bell next to it..so is the problem possibly that if you buy a song wifi..that you can not make it into a ringtone when you sync it to your computer..because its bought by wifi itunes..i dont know but can someone please help me on this.would really appreciate it.

I have the exact same problem. I returned my nano to apple about 2 weeks ago and they weren't able to duplicate it. I got the same nano back in the mail today, loaded up the songs that refused to play, and nothing was fixed.
This is my 6th apple product and 4th that I currently use and sync with my library. The songs I play on my other apple products (4g classic, iphone 3g, 2g nano) work perfectly. When I put them on my 4g they don't. If I convert the file, and then turn it back to .mp3 format it works...but with a library of nearly 700 gigs of music it seems like a hassle I or other apple customers shouldn't have to deal with.
I just got off the phone with a customer service rep, and he said the problem isn't with the nano, it's with the file. We got into a pretty good argument back and forth, but at the end of the day when file x works on every other product but this specific one, I'd say the problem lies with this one.
I keep crossing my fingers for a firmware update that will fix this, but as it stands I'm stuck deciding on whether or not I just want to give up on the 4g or convert my library to another format and then re-convert it back.

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    ~~~~~~~~~~~~~~~
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