Having problems with OPA 10 and office 2007 templates

Question

Hi,
I have a OPA 10 and office 2007 set up which is having some issues with the macros. Seems to me that the visual basic code is not kicking off really well sometimes. I am trying to map the sequence which leads to the errors and I believe that the issue is around opening an old word doc which has a old template version (.dot). This may be the cause for OPA getting lost when working with word 2007.
For example, I ask to open a rules doc and the visual basic tells me that OPA couldn't open the doc but word is opening the doc anyway. However none of the toolbar commands work as well as I can 't save the doc etc.
Have you experienced any issue with OPA 10 and Office 2007? Any special word configuration? Should i go back to office 2003?
BTW, I have both dotm and dot templates loaded as add-ins in word. The dotm toolbar looks good but the dot toolbar is a bit strange in 2007.
Cheers,
Paulo

Answer 1

Hi Paulo,
Have a look at the following tips from Davin Fifield about troubleshooting the toolbar.
Sometimes when using Oracle Policy Modeling, Microsoft Word documents that are part of a Policy Modeling project may appear without the OPA toolbar (in Office 2003) or OPA options on the Add-Ins ribbon (in Office 2007) when opened in Microsoft Word.
This problem can be caused by various factors.
Here are the top three troubleshooting steps to try to recover from this situation.
1. With your project open in Oracle Policy Modeling, run Update Oracle Policy Templates from the Tools menu. This will attempt to make sure the correct Word template is attached to each project Word document that is not currently excluded from the build. Open a Word document to see if the toolbar/ribbon is now displayed correctly. If not, continue to step 2.
2. Try changing the UI language for your project. To do this, choose Options, from the Tools menu in Oracle Policy Modeling. Select Environment. Selet General. Under Authoring UI Language, choose a language other than your preferred UI language, and click OK. Then repeat these steps to revert to your preferred language. Open a Word document to see if the toolbar/ribbon is now displayed correctly. If not, continue to step 3.
3. Open one of the Word documents in your Policy Modeling project. Run the macro UpdateToolbar: In Word 2007, choose the View ribbon, then select Macros/View Macros, highlight the UpdateToolbar macro, then choose Run.
Does this resolve your issue?
Jasmine