Having problems with stock broking software that c...
Hi,
I run an application from my stock broker which allows me to see real time prices, execute orders and retrieve historical data for financial instruments.
My problem is that the historical data retrieval which is obtained from a server located in New York, USA, will not work from about 2:00pm thro to 11:00pm. In the application logs, there are multiple statements saying "server disconnect" and the application throws an error and stops the operation.
For other functions, e.g. displaying the live feed for things like the FTSE100 or the EUR/USD, it is fine, no worries.
I have of course spent ages trying to resolve the problem with the stock broker, but their technical support have finally thrown up their hands and said "it's a problem with your ISP".
Apparently the connection times out because either the connection was too slow or it broke. They say I have too many hops and too much latency in my connection (from running traceroute) although I did actually manage to reduce that by adding some non-BT DNS servers to my config.
I also tried upgrading to the next higher BT broadband package, changing my modem hardware, running without anti-virus scanners or firewalls, running ping monitoring tools, and so on, but I could never pinpoint any problem with my connection.
I also have no other known problems with my connection.
Can I expect to get any help from BT on this?
Is there any other advice anyone can give other than changing ISP?
Thanks in advance,
Adam
Which O/s are you using ?
NYSE and LSE both use Linux because Windows was unable to cut the mustard, Latency wise.
http://www.computerworlduk.com/news/networking/3244936/london-stock-exchange-smashes-world-record-tr...
http://customers.redhat.com/2008/05/12/nyse/
But I suspect that you already know that !!
They only thing i can recommend is (at trading time) to switch off wireless, connect your machine wired and unplug any other machine connected to the router.
An MSCE in computing is like having a McDonalds Certification in World Cuisine, pointless.
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btabz
I just noticed that one of the restore methods you posted was to put it into Disk Mode First rather than just use the resstore straight off, I Have tried that and seems to have solved the problem, If it has thank you. previously I have only tried just restoring it skipping this extra step. Hope my iPod stays healthy, if it doesnt its a warrenty job me thinks any way thanks again
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