Having problems with text, some images are not displaying properly

when opening an image( as screenshot) in firefox support forum, the close button is not showing instead a number code is shown in a box

That is a font problem.<br />
It looks that the font that is used doesn't have a glyph for this character: &amp;#x2716; - &#x2716;
*http://www.alanwood.net/unicode/dingbats.html
You can consider to install the DejaVu font.
*http://www.alanwood.net/unicode/fonts.html
*http://dejavu.sourceforge.net/wiki/index.php/Main_Page
I see more little boxes with a hex code that indicate that the used font is missing those glyphs and Firefox doesn't seem to be looking for them in another font as would normally happen.

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