Having problems with the app store

Hi my brother has a 8gb 4th generation iPod touch and everytime we try to download an app, or update a game it says "Your account is not valid for use in the U.S store. You must switch to the Canadian store before purchasing." How do I switch to the Canadian store?
Thanks

See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311

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Is anyone else having problems with the App Store?

I'm trying to get free apps from the App Store but every time I do it takes me to the billing page. I don't understand why! Pls help its frustrating me! :/

Unless you created your account using these instructions, you account has to included valid payment method, even for free apps. Is there a valid payment method?
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help ! :(

Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help !

Have you tried signing out of your iTunes & App Store on your device and then back in again - Settings>iTunes & App Store, click on Apple ID, then on Sign Out. Then sign in again and see if it accepts the password.
If that doesn't resolve the issue, try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete, the Slide to Unlock screen will display. See if the problem is resolved.
Cheers,
GB

Hi, I have a macbook air os x 10.9.5 and I have problems with the app store. It doesn't open anyway. so, how can I install it again or update. I have problems with preview too, the same, doesn't open the application

Hi, I have a macbook air os x 10.9.5 and I have problems with the app store. It doesn't open anyway. so, how can I install it again or update. I have problems with preview too, the same, doesn't open the application

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Hello everyone I have a problem with the app store as secret questions asks me to download the application, the problem is that I do not remember the answers as I do?? thank you very much to all

Hello everyone I have a problem with the app store as secret questions asks me to download the application, the problem is that I do not remember the answers as I do?? thank you very much to all

Hello andreabn90
If you can't remember your security questions go to Express Lane.
select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours.

Safari & Firefox having problems with the Apple Store

Hi there,
I'm having issues using the Apple Store I'd really appreciate some help with. Whenever I go there, whether I'm using Firefox or Safari, I always get a pop-up menu come down, even when I haven't clicked on anything. And it won't go away, so I can't see alot of the stuff on the site, making it unusable. It's best described by a screen shot:
[IMG]http://i19.photobucket.com/albums/b163/HeavenOnEarth/Picture21.png[/IMG]
The box on the right comes up without me clicking on anything, the activity wheel at the top of it never changes into anything (just keeps spinning round) and there is no 'close' or 'cancel' button to make it go away. If you look at the bottom of the pop-up, you can see it doesn't even render properly.
I called the Apple Store number about this and he said to clear all my private data. I have done that in Safari, as it's not my main browser so doesn't matter to me. In Firefox I have only partially done this; I cleared all cookies, the cache, browsing history, download history, saved form information and authenticated sessions. Neither worked to make the pop-up box go away. I could not face clearing saved passwords or saved sessions (with my Tab Mix Plus add-on) in Firefox, so I'm going to try anything else I can think of to solve this before resorting to that.
I'm guessing this is some problem in the overall system, rather than in either of the browsers, given that they both do it. Would something like Onyx or Cocktail help?
Also, both my browsers are quite old; Firefox is 1.5.0.6 and Safari is 2.0.4... I don't know if that has anything to do with it, but I'm hoping not. With alot of plug-ins and an already overloaded computer, I'd rather not update to the more processor-intensive new versions. I want a new computer soon, so I'm hoping I can put-off updating til then.
So if anyone can tell me what to do, I'd be most grateful. I really need to use the Apple Store to look into what Mac to get to upgrade, and right now I just can't shop properly.
Thanks,
Charity

We are all just fellow users here and would have no way of knowing. You'll need to call the Apple Store and ask.
Regards.

Anyone else having trouble with the app store on iPad today?

The app stor app is malfunctioning. Frozen in categories, wouldn't download updates. I shut my iPad down and tried again, synced it with my computer. Same result.

Did you try quitting the App? Double tap the home button to get to the recent apps at the bottom. Tap and hold down on the App Store icon until it wiggles, tap the minus sign to close the app and then tap the screen above the task bar to return to the home screen
Launch the App Store again and see if it works ok.

I can't download any of the updates i have, also i can't download any new app , are there any problems with the app store ?

Does any one has the same problem ? I can't download or update any app using app store from the mobile

I am not able to download any app in the App Store. The download circle starts to spin and stops again after a few seconds.

Problems with the App store

I dislike how the app store works and I'm hoping you can take my suggestions and change it. I really dislike how buying an app works. It is too easy to buy stuff, and would be nice to have a verification before the final charge gets put through. Also, there should be a simple easy way to view Apps that have already been purchased. I should be able to go to my account and see a list of all the Apps I've purchased by date. I should be able to click on each App from that list and redownload it if I want. I have a MacBook Pro laptop, and iPod touch, and an iPad and it's a super pain sharing apps from the iPod to the iPad because of how your App store works. We really like the concept, it just needs to be a LOT more user friendly. If you allow people to redownload stuff and to share stuff from one machine to another, then you should make it easier for them to do so. BTW in our household we have 2 MacBook Pro laptops (a 15 in and a 17 in), a Mac mini, an iPod touch, an iPhone, and 2 iPads. I want to be able to use my music and Apps on whatever machine I'm using, so the sharing is critical for me.

Everyone in here are users like you, volunteering their time to answer questions. Please use the http://www.apple.com/feedback link to submit your formal request/complaint.
thanks
jason

Having problems with my app store and i tunes

I am having trouble accessing my app store because it says that it cannot connect to I-tunes store

so what have you done to troubleshoot thus far?

TS2446 I am having problems with mt App Store. I can't download any free apps because it's telling me my Apple ID is disabled what can I do

What can I do I have gotten the security problem solved so when can I start back downloading my free apps. And do I have yo give my credit card information in order to download free apps

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use.
For the credit card, how was the account created ? Unless the instructions on this page were used when creating the account : http://support.apple.com/kb/HT2534
then you will need to enter credit card details before the account can be used to download any item from the store. If you do enter credit card details then you should be able to remove it afterwards : http://support.apple.com/kb/HT1918
Message was edited by: King_Penguin

HT203425 the recent update for IPhoto (9.5.1) will not install on my Air. The error message comes back and says there is a problem with the App store. Please try later. This has gone on for several days. The update installed fine on my IMac.

I have tried installing from the App sotre updates and also the softwarre updates - I receive the same message.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I am having trouble with the App Store with regards to Logic X 10.0.7

Hi, I just bought Logic X and it says that it is installed under my purchases but I cannot find it anywhere on my Mac. Am I missing out on anything?

It should be in the Apps folder. Have you looked to see it listed in LaunchPad?

Is there a problem with the App Store/iTunes billing right now?

Last night I was trying to download app updates to my iPhone and it kept telling me that my billing address was wrong, it wasn't. I tried this morning from both my iPhone and iMac and it just said cannot connect to store, try again later? Is anyone else having this problem and does anyone know when it will be fixed?
Tyson

Go to http://zip4.usps.com/zip4/welcome.jsp enter your address, it will show you your address as the usps recognizes it. Enter your billing address exactly how its seen.

HT4009 When I try to make an in-app purchase I keep getting "Sorry! we're having issues with the app store" how do I fix this?

help please

Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Having problems with the app store

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