Having serious problems getting into my account it's asking the secrurity questions i've tried eveything fromt he forum to reset it. it's not working.

why can't you get tech support! i had to change my password. itunes is telling me my secrurity questions are wrong. can't get the right answer's or anyone to talk to. and i tried a couple of things mentioned in th forum they did not work.

It sounds like you have the Find my iphone Activation lock for sure. Go to www.icloud.com/find and see if you put in that Apple ID that is coming up and yoru password to see if you are able to sign into the account that way to turn it off. If you are unable to, you will have to contact AppleCare by phone (chat cannot handle account lock outs or forgotten password due to not being able to verify your identity) and see if they can reset it. And are you sure the Apple ID that is coming up yours?

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