Having to dial area code....

When I place a call, I have to dial the area code....even if it's next door to my parents. Am I supposed to have to do this?

I have set every possible parameter to no and never and get me the H outta here as well as calling live customer service and can not seem to escape this discussion hell. I made the mistake of subscribing and asking one question regarding note II release and have been endlessly bombarded with emails and discussions.
I have contacted customer service supervisor <Email address removed per the Verizon Wireless Terms of Service for personal information.> and can't seem to make the freakin emails stop.
Trust me, I look forward to not bugging anyone's discussions. I have learned my lesson. Never again.
Message was edited by: Verizon Moderator

Similar Messages

Dialing area code for local call - is this normal?

Just had my FIOS triple play installed over the weekend. In the recent past I've used VOIP providers Optimum Voice, Vonage, Packet8, MagicJack and Ooma, and FIOS is the only one that makes me dial my area code to make a local call (I'm in area code 516, where it is not normally necessary to do so).
Is this a bug in the system, and if so, are there any plans to fix it? When I first signed up with Optimum Voice they had a similar problem, but that was 9 years ago!

It is disgraceful that when I signed up for FIOS that I was not informed that I would have to us my area code to call my next door neighbor!!! My realtives that use Fios do not have to do that. They advertise like everything is local buy when I called to complain I'm on the phone with people in Texas who do not even work for Verizon!!! I will be call the Public Service Commission, Better Business Bureau and Consumer Affairs on Monday. The Technical Support people who I waited on hold 15 minutes to speak to were rude and say if I pay more I can have this issue resolved!!! Bait and Switch if I ever heard it!!

Must dial area code for local calls

A couple of weeks ago, my ability to dial local calls with 7 digits ended. I get a recording saying I must dial the area code. I am in the Albany, NY area (area code 518). No one else has to dial the area code. I tried to call tech support but I have never been able to get through. I tried on-line chat and was told the extra digits were necessary due to the phone service being voip. Now, TimeWarner Cable has voip service and their customers don't dial the area code for local calls. I can't believe this voip answer that I was given. Even my Verizon cell phone allows me to only dial 7 digits.
I like the fios service but the availability of support is terrible. Support that I received from TimeWarner was always good to excellent.
The support reminds me of the old show Laugh In where Lily Tomlin played a telephone company operator and her famous line was "We don't care. We don't have to. We're the phone company."

You can use or not use the 1 before dialing the area code. I have programmed my cell phone and all speed dials to include the area code. If you leave the NY area with your cell and travel outside your home it will tell you that you must dial the area code so i just include the area code on any and all phone numbers nowadays.
When you go to someone elses house using the area code will generally work even though 7 digit dialing may not be required. Just use all 10 numbers to play it safe, same on the cell. This way you get used to using 10 digit dialing.

Add area codes to multiple contacts in address book

We are having to add area codes to contacts due to having to dial 10 digit phone numbers. Is there a way to do this for multiple contacts at once, rther than changing each one?

Export your database to a csv file, open in a spreadsheet, add area codes and then bring the file back.

For Cisco SPA112: can I make dial plan that can use 6 digit number without having to dial the area code 00357 but not for 0030?

Cisco SPA112:
Can I make dial plan that can use 6 digit numbers without having to dial the area code 00357 but also being able to dial 0030xxxxxxxxxx numbers?

If you include a country number, you have to drop the initial 0 from the area code. eg +31 10 2345 6789 instead of +31 (0)10 2345 6789

My phone does not show contact names for country and area code while having in coming calls. Although, I have endorsed the name with numbers. How do I the problem. My one is a iphone 3s device with updated os. Please text to help

My iphone does not recognize saved contact number while having incoming calls due to country and area code as auto prefix. How do i fix the problem. How do i ensure that the phone recognize calls with and without the country and area code. Please text to help.

1) Open the Phone and dial *228. This is a Verizon over-the-air programming number.
2) When the system answer press 1 for "Program or activate your phone"
3) Wait for the call to disconnect. You should get a prompt stating something like, "Settings updated."
4) Open the Task Manager and kill the Phone, Message, and Contacts Applications
5) Wait a few minutes (I waited 3 just to be extra safe)
6) Open the Message App to verify the fix

Iphone Makes me dial my area code for local calls

For no apparent reason, I started having to dial my area code for local calls manually dialed.
After research/ Found the problem: The culprit in my case was my AT&T Micro Cell tower. All it took was realizing it only did it at home (the location of the towerr) and a lot of trouble shooting with Apple support. They were stumped. The fix was a simple reset of the tower.

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Spa8000 - Feature dial service codes are never sent

Hallo
I have an Spa 8000 which I am trying to configure. Calls and all other features are working ok, I'm just having trouble with those feature codes that require additional digits.
For example, unblock caller id (CID) for one call. The Vertical Service Activation Code for Block CID Per Call Deact Code is empty. The Feature Dial Services Codes contains *82. When I dial *82 from the device I get the secondary dial tone waiting for more digits. No matter what number I enter (eg, 10 digit number, 4 digit then #) the call is rejected with a busy signal. A wireshark trace shows that no traffic ever leaves the device.
Does anyone know what's causing this? When I dial *81 I see the *81 get sent to my proxy. When I dial *825555555555 (or a valid number) I get a busy signal no INVITE is sent. I also get the same behaviour with *67 and *72.
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Gareth

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| isolate! isolate! isolate! |

Did you know that verizon charges ¢50 for calls from the US to Canada? Just dialing an area code like 604 (Vancouver, CA), will create charges at a rate of ¢50/minute. Amazing that they can charge this much for a call to Canada. I know they have it som

Did you know that verizon charges ¢50 for calls from the US to Canada? Just dialing an area code like 604 (Vancouver, CA), will create charges at a rate of ¢50/minute. Amazing that they can charge this much for a call to Canada. I know they have it somewhere in their contract/website.

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Voice Dialing and Area Codes

Hi There,
Does anyone know how I get voice dialing to allow me to include the area code when I ask it to call a phone number? It currently only allows me to specify 7 digits instead of 10. I have set up my area code via the Call Log options and the number of digits for National numbers is set to 10.
If you cannot configure it to allow 10 digits, is there any way to configure it to automatically include a default area code when you specify a phone number by saying the digits?
Thanks.

Hi Rob,
Thanks for your input. I actually do exactly the same thing as you described. However, my question was more for those instances when you don't currently have an entry in your Blackberry for the number you want to call using voice dialing and have to specify the number by saying the digits that comprise the desired phone number.
Thanks.

Why do you have to dial the area code if you are calling from the same area code

I am considering switching over to Verizon Digital Voice, I already have Verizon phone service as part of my quad package. I understand that there are some more features, as well as a reduction of a certain tax resulting in apporx $8 savings per month. The only drawback, as far as my wife is concerned, is that we would be required to dial the area code even if we are calling next door. I am curious as to why that is. I live on Long Island, New York. Any insight would be helpful. I have used the speed dial argument, but I am getting resitance. Thanks in advance. Marv

Just switched from Vonage and they had a home area code feature that allowed same area code calls, so that whenever you dialed a 7 digit phone # it went through as a local area call. Don't understand why my new Verizon service can't do that; just makes me think I haven't figured it out yet.

UCCX 7 outbound dialing, problem with area codes

Hello all,
I'm just testing the outbound dialing feature in a lab, and have run into the following problem:
I have following:
outbound configuration:
general:
Customer dialing time: start (9:00) end (21:00)
dialing prefix - 9
international prefix - 00
Local Area Code: 44
Area Codes:
44 -> Europe/London
34 -> Europe/Madrid
86 -> GMT-10 (for testing purposes, does not correspond to real China time).
Then, I upload a .CSV file into a campaign with the following information:
Jane,Smith,00447111113007
Jacky,Chan,0086611115002
Juan,Pablo,0034611114001
The dialing works, the agent receives the call, accepts it, and then the call is made.
if anyone is interested, although it has nothing to do with the question itself, the calls are translated to other extension on CUCM to be able to make a call.
The problem is that, they are all treated as in the same AREA CODE, although I have clearly defined area codes for each of those countries.
when the call appears it shows on the CAD as BAAreaCode: +00060
Therefore the calls are made through to China even when it's midnight there!!!???
I know I must be doing something wrong, but I don't know what?
Many thanks for your help,
Cheers,

Hi Aaron,
Sorry for being so late to answer you. But I've done quite a few tests last weekend and have couple traces as well.
Apparently, the first time I added area codes, I did something incorrect, although I do not know what exactly, because now I've added area codes and it partially worked.
Area code: 4420 - Europe/London with Daylight saving
Area code: 3498 - Europe/Madrid with Daylight saving
Area code: 8661 - GMT/+7 NO Daylight saving
The first two Area codes (Spain and London) were correctly identified, In traces I could even see:
this one is for Spain:
type=com.cisco.executor.QueuedExecutor,Thread=MIVR_CFG_MGR_INVOKE_NOTIFICATION-33-189,Thread priority=7,Original Thread=null,Original thread priority=5,Time=null,Exception=null 358035:
Jul 03 10:56:40.390 BST %MIVR-CFG_MGR-7-UNK:configStubImpl-replace() notified with DialingListConfig,time=2010-07-03 10:56:40.373,recordId=0,impl=class com.cisco.crs.outbound.DialingListConfig,desc=,key[137],columns[137,1,,Jacky,Chan,0086611115002,,,377,0,424,1,424,1,,1278150825843,6,0,0,0,0,0,0,0,0] 358036:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getPhoneNumber: callStatus=2callResult=0lastNumDialed=0 358037:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getUnformattedPhoneNumber: dlcID:138 358038:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getFormattedPhoneNumber: phoneNum=0034981114001 0034981114001 358039:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getFormattedPhoneNumber: intPrefix=00 localAreaCode=004420 lenAreaCode=6 include lac=true 358040:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:numToDial=0034981114001 0034981114001 358041:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getUnformattedPhoneNumber: dlcID:138 358042:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: timezone=sun.util.calendar.ZoneInfo[id="Europe/Madrid",offset=3600000,dstSavings=3600000,useDaylight=true,transitions=165,lastRule=java.util.SimpleTimeZone[id=Europe/Madrid,offset=3600000,dstSavings=3600000,useDaylight=true,startYear=0,startMode=2,startMonth=2,startDay=-1,startDayOfWeek=1,startTime=3600000,startTimeMode=2,endMode=2,endMonth=9,endDay=-1,endDayOfWeek=1,endTime=3600000,endTimeMode=2]] 358043:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: DST observed=true 358044:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: localTimeMins=716 globalStartTime=480 globalEndTime=1410 358045:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: isValidTime=true 358046:
Jul 03 10:56:40.390 BST %MIVR-SS_OB-7-UNK:CampaignMgr.getContactsFromMemory: no more in-memory contacts left for campaignID 1 358047:
As we can see, localTimeMins is 716 which is: 11:56AM. That was correct time, and in between min/max globalstart times.
And this one is for London:
getPhoneNumber: callStatus=2callResult=0lastNumDialed=0 276065:
Jul 03 10:27:41.687 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getUnformattedPhoneNumber: dlcID:130 276066:
Jul 03 10:27:41.687 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getFormattedPhoneNumber: phoneNum=00442081114002 276067:
Jul 03 10:27:41.687 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getFormattedPhoneNumber: intPrefix=00 localAreaCode=004420 lenAreaCode=6 include lac=true 276068:
Jul 03 10:27:41.687 BST %MIVR-SS_OB-7-UNK:numToDial=00442081114002 276069:
Jul 03 10:27:41.687 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getUnformattedPhoneNumber: dlcID:130 276070:
Jul 03 10:27:41.687 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: timezone=sun.util.calendar.ZoneInfo[id="Europe/London",offset=0,dstSavings=3600000,useDaylight=true,transitions=242,lastRule=java.util.SimpleTimeZone[id=Europe/London,offset=0,dstSavings=3600000,useDaylight=true,startYear=0,startMode=2,startMonth=2,startDay=-1,startDayOfWeek=1,startTime=3600000,startTimeMode=2,endMode=2,endMonth=9,endDay=-1,endDayOfWeek=1,endTime=3600000,endTimeMode=2]] 276071:
Jul 03 10:27:41.687 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: DST observed=true 276072:
Jul 03 10:27:41.687 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: localTimeMins=627 globalStartTime=480 globalEndTime=1410 276073:
Jul 03 10:27:41.687 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: isValidTime=true 276074:
As we see, localTimeMins is 627 which is: 10:27AM which is correctly between min/max globalstart times too.
But the problem started with GMT+7.
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CampaignMgr.getContactsFromMemory: for campaignID=1 280255:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CampaignMgr.getContactsFromMemory: campaignID=1;#of DLC=2 280256:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getPhoneNumber: callStatus=2callResult=0lastNumDialed=0 280257:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getUnformattedPhoneNumber: dlcID:131 280258:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getFormattedPhoneNumber: phoneNum=0086611115002 280259:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getFormattedPhoneNumber: intPrefix=00 localAreaCode=004420 lenAreaCode=6 include lac=true 280260:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:numToDial=0086611115002 280261:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getUnformattedPhoneNumber: dlcID:131 280262:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: timezone=sun.util.calendar.ZoneInfo[id="Etc/GMT+7",offset=-25200000,dstSavings=0,useDaylight=false,transitions=0,lastRule=null] 280263:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: DST observed=false 280264:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: localTimeMins=148 globalStartTime=480 globalEndTime=1410 280265:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: isValidTime=false 280266:
Jul 03 10:28:41.859 BST %MIVR-SS_OB-7-UNK:CampaignMgr.getContactsFromMemory: cannot dial at this time, will be marked RETRY
It correctly identifies Etc/GMT+7 but then it calculates the localtime wrongly... It came up with 148 which is 2:28AM... and the time I was making a call GMT+0 time was around 9:28AM so GMT+7 should've been 4:28PM...
Then I tried GMT-7 too:
Jul 03 11:25:40.843 BST %MIVR-SS_OB-7-UNK:CampaignMgr.getContactsFromMemory: for campaignID=1 433346:
Jul 03 11:25:40.843 BST %MIVR-SS_OB-7-UNK:CampaignMgr.getContactsFromMemory: campaignID=1;#of DLC=2 433347:
Jul 03 11:25:40.843 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getPhoneNumber: callStatus=2callResult=0lastNumDialed=0 433348:
Jul 03 11:25:40.843 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getUnformattedPhoneNumber: dlcID:140 433349:
Jul 03 11:25:40.843 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getFormattedPhoneNumber: phoneNum=0086611115002 433350:
Jul 03 11:25:40.843 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getFormattedPhoneNumber: intPrefix=00 localAreaCode=004420 lenAreaCode=6 include lac=true 433351:
Jul 03 11:25:40.843 BST %MIVR-SS_OB-7-UNK:numToDial=0086611115002 433352:
Jul 03 11:25:40.843 BST %MIVR-SS_OB-7-UNK:CMgrUtil: getUnformattedPhoneNumber: dlcID:140 433353:
Jul 03 11:25:40.843 BST %MIVR-SS_OB-7-UNK:OutboundContactInfo:isRequestingContacts() for CSQ 2 returns true 433354:
Jul 03 11:25:40.843 BST %MIVR-SS_OB-7-UNK:OutboundContactInfo:setNrGetContactsReqSent() for CSQ 2 to 1 433355:
Jul 03 11:25:40.859 BST %MIVR-SS_OB-7-UNK:OutboundContactsRequestor before sleep 433356:
Jul 03 11:25:40.859 BST %MIVR-SS_OB-7-UNK:Dialer:printLicenses() working_resources for CSQ:2 is 0 433357:
Jul 03 11:25:40.859 BST %MIVR-SS_OB-7-UNK:Dialer:printLicenses() total_working_resources:0, OB_contacts_in_progress:0 433358:
Jul 03 11:25:40.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: timezone=sun.util.calendar.ZoneInfo[id="Etc/GMT-7",offset=25200000,dstSavings=0,useDaylight=false,transitions=0,lastRule=null] 433359:
Jul 03 11:25:40.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: DST observed=false 433360:
Jul 03 11:25:40.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: localTimeMins=1045 globalStartTime=480 globalEndTime=1410 433361:
Jul 03 11:25:40.859 BST %MIVR-SS_OB-7-UNK:CMgrUtil: isValidLocalTime: isValidTime=true 433362:
Jul 03 11:25:40.859 BST %MIVR-SS_OB-7-UNK:CampaignMgr.getContactsFromMemory: remaining # of in-memory contacts for campaignID 1:1 433363:
and this time it did all the way around, instead of early morning, it was 1045: 5:25PM...
I do not understand what am I doing bad... but I'm starting to think it's some kind of a bug...
and the other problem is: outbound dialer does not even take contacts out of the campaign for calling if the server's local time is not between global start time and global end time. which should not be the case, as I understand campaign times should be applied to area code local time not to server local time.
Many thanks to all,
Cheers,
George

Dialer Crashes w/ 972 & 214 area codes

The dialer crashes when I manually type in 972 or 214 area codes. It's the craziest thing. It will crash after I enter the 3rd number. The phone vibrates for a second then the screen goes black and up pops "The process android.process.acore has stopped unexpectedly. Please try again." I am running 2.2 with all updates. The phone is a Samsung Galaxy S. I have rebooted a number of times and nothing changes. Now if I type in other area codes the dialer works fine, oh and if I type in a 1 before the 972 or 214 it seems to work fine. However the 972 and 214 are local numbers for me. Does anyone have any suggestions?
Sean

hokievt,
Check the advice of MadisonP in iCal keeps crashing when opened in OS...: Apple Support Communities.

Dialing local area code with new digital voice?

So I just had Verizon phone/tv/internet installed 2 days ago. I have FIOS digital voice and I have to dial my area code to make all local calls. I'm told this service is 6 months new and that I will see a nearly $10 savings in government charges and taxes from other FIOS telephone customers.
Anyone out there have digital voice and knows someone who has regular FIOS voice and compared bills yet? Curious since it would be a couple of months before I know the exact savings. I hear the first bill is will be different than the rest.

RayF wrote:
Mine was just installed today and I have the same problem. You posted on 2/27 and have no posted solutions. Did you get this resolved?
The "solution" is to dial 10 digits. Period. What is the big deal? I have had to dial 10 digits for 15 or 20 years, starting with my original POTS service and now with Digital Voice.
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

Dialing from address book entries with area codes

All entries in the address book have phones with the area code prepended. Just the area code, not including the "0" before the area code to identify it.
When the iPhone dials a number this way, ZXNXXXXXXX (asterisk format), the carrier replies an error message informing the number is wrong. Both TIM and Claro do that. If an "0" is dialed before the Z, then the call goes through. Adding the 0 to the number is not an option, for it will mess when roaming abroad.
The Motorola, K1, V3 and DEXT (Android - Cliq in the USA), knows how to dial calls without the preceding "0".
Is there a fix to this problem?
Thanks

Are you using the current version, 2.3.1? For tech support contact the developer about your problem. The Apple Discussions is restricted to providing help with Apple products.

Having to dial area code....

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