Having trouble adding Bellsouth email acct to iPhone 5

I just purchased an iPhone 5 for my wife and am having trouble setting up her Bellsouth email account (@bellsouth.net) on the phone. This email account works on her 3Gs and iPad 2. The iPhone keeps saying that either the username or password is incorrect. I know the password is correct - just verified that. I used the mail assistant and verified settings on my iPhone from another Bellsouth account. Very frustrating.
Any suggestions?

Got it figured out (working). For some reason I had to change the iPad account to an iMap account and it worked. Why is that? They have to be the same? Didn't think that was the case.

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I am having trouble loading an email address onto my iPad.

I am having trouble loading an email address onto my iPad.
<Personal Information Edited by Host>

We are fellow users here on these public forums, I've asked the hosts to remove your phone number and email address from your post - it's not a good idea to post personal info on any public forum.
If you are trying to add an email account to the Mail app then you should be able to so via Settings > Mail, Contacts, Calendars, and on the right-hand side of that screen there should be an 'Add Account' button. Tap that, select the type/provider of the account, and fill in its details - you might then just need to fill in your name, your email address, the account's password, and a description.
There is some help on this page (the screenshots are from an iPhone, but the principle is the same) : http://support.apple.com/kb/ht4810

Having trouble adding Bellsouth email acct to iPhone 5

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