Having trouble burning a dvd - error message.

I recently bought a 2009 macbook on ebay, and when I tried to burn a dvd, it didn't work and would scratch up my discs.  I informed the person I bought it from, and they were nice enough to replace the drive.  I just got it back in the mail and have been trying to burn dvds, but I keep getting an error message when using Toast version 10 and also trying on Toast 8 that says: 
The Drive reported an error;
Sense Key = Medium Error
Sense Code = 0x02
NO SEEK COMPLETE
It will start burning on and then when writing the lead out on toast 10, it gives me an error, and that was the error message I caught when I tried to burn using toast 8.  With toast 8 it barely started before that message came up.  I have been trying with Sony DVD-R discs that I am able to use on my mom's iMac from 2008.  I'm confused; should I try a different kind of disc? 

Welcome to discussions.
Be certain to use good DVD media.
You may want to try using Verbatim or Maxell DVD-R 4X.
Also, save the project as a disk image and burn it as slowly as possible with either the disk utility or Toast™.
Sue

Similar Messages

  • I have been having trouble burning a DVD.

    I have been having trouble burning a DVD.  It goes through all the steps until it gets to the multiplexing "burn" step and then with 3 minutes left the disk pops out.  The disk is left empty and an error comes up.  I have been able to burn DVD's before, so this is frustrating.

    Well - not correct answer as I understands it - This is a very complex question. In my case I'de put a button just touching the TV-Safe area boarder. Moving it a minute inside and the Error disappeared.
    BUT - there are so many other things that I collected a long long list on this - read and see if You find help here.
    Multiplexing Error
    PART One.
    Use of strange video/audio material eg .avi, .wmv, .mp3 etc.
    I only use.
    Video - StreamingDV (miniDV tape via FireWire) and
    Audio = .aiff (as on audio-CDs) (else coverted to this .aff 48KHz)
    Chapters !
    A.    Using strange letters in video project name eg +,/; etc. keep to a-z and 0-9 strange letters in project name eg +
    as described by Donnyboy69.  Does the title of your project have any symbols or decimal points in it. If so, that is why you are getting the error. I had a project that had a + sign which caused the same problem. I renamed it without the symbol and low and behold, it worked.
    B.    Location of Chapters
    • Can’t be at start or end of movie (Skip first/start one - iDVD sets this by it self. At the End - no need)
    • Not in a transition (or within 2-3 seconds from it)
    Important when from iMovie HD6 or previous - Now also observed when using FCE 4
    PART Two.
    from Robert Modero.
    "Multiplexing Error. Problem during initialization of tracks"
    Simply remember to add subtitles to your Quicktime files and menu buttons.
    Once I did that, I was back in business.
    from Boise Jim
    Do a safe reboot (by holding down the shift key until you see the spinning gear on grey background, then release, then restart when your start-up screen appears).
    I always makes a DiskImage first and test this so that it runs OK
    I use only - Verbatim DVDs
    I use only - DVD-R
    I burn at an as slow speed possibly eg x1
    This gives good DVDs
    PART Three.
    Multiplex Error
    Chuck, Chicago 2/7/2009.
    Back again. Here is what I have found to work. I also have and use a LaCie DVD-R/RW DL external drive and a LaCie external hard drive as well. Since yesterday I have tried a few ways to burn a themed iDVD project having four 56 minute movies on it, amounting to 226 minutes onto a DVD DL disc, capacity 240 minutes. Apple tech support really didn't know what to do but gave me a very good tip. I had two options left. Apple tech support's tip was to try disc image. One of the replies on a thread with this subject said not to, but my experience today is good. Put your project onto "Burn to disc image," under "iDVD, file." Yesterday encoding took me 23 1/2 hours. Overnight for iDVD disc image, encoding took 21 1/2 hours (again) while I slept. This morning I tried to copy/burn disc image to a DVD with Roxio Toast 7, and it stopped near the end of the burn with some kind of "error" message. So then I tried Utilities> Disc Utility> Burn icon, and followed it through. Be sure to click the DVD DL drive in the window "Burn disc in.". I had one other problem though. At the end of a 46 minute copy, it started to verify, and at the end of verify it rejected the burn. So I tried again, and when "verify" appeared, I clicked on "Skip." The disc finished burning and is doing fine and well. A long and tortuous process, but at last something works. I made several additional copies using Disc Utility. Best wishes. Chuck, Chicago.
    2. Disconnect any other external devices not absolutly needed.
    eg external USB/USB2 hard disks, other FW hard disks etc.
    3 Chapter marks in transitions - minimum 2 sec from
    FROM Bev.
    (Not a 'guy' but I will answer!)
    First, I do not think that mixing widescreen and standard makes a difference in iDVD.
    Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taio Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
    Also, choose a slower burn speed, 4x or less.
    Third, to determine if the iDVD project will burn properly, create a disk image file (from within iDVD, go File->Save as Disk Image) and test it. Mount the disk image and then open DVD Player (in Applications) and view your project. If it plays correctly, you can then burn the actual DVD disk from the disk image file using Disk Utility.
    From. Boise, Idaho
    I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on grey background, then release, then restart when your start-up screen appears).
    It worked, and I got a clean burn from iDVD.
    Hopefully this can help other people.
    by dheb0422
    Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the uneditited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.
    *One user more writes*
    To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects
    Video from both passed from FCE 4.01 with chapters
    One project worked fine in creating disk image file
    The other gave Multiplex Errors
    I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked
    Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors
    Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project
    This time multiplex errors gone
    So had something to do with chapters
    So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project
    After numerous trys, I was able to narrow problem down to 1 "Bad" chapter mark
    That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error
    When I removed "bad" chapter mark (and others in), no mulitplex error
    As a final experiment, I moved "bad" chapter mark about 5-10 secs beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.
    I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.
    Rich839
    In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.
    Russ One - suggest this
    Multiplexer Error-There was an error during muxing preparation
    One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.
    Yours Bengt W

  • Having trouble burning discs, sometimes error 4280 comes up, anyone know?

    Having trouble burning discs, sometimes error 4280 comes up, anyone know?
    sometimes it will say checking media, then it will do nothing!

    Look around for more posts about this. There are TONS. I'm guessing you have upgraded to the newest Itunes. Which apparently makes you CD burning fail! Itunes needs to fix this problem but so far they haven't. I think there are little things that you can do to maybe fix it but I'm not sure so look around for other posts about this same kind of thing, anything along the lines of CD's not burning and error 4280. I wasted 5 CD's trying to get past this error thinking it was my CD's fault.

  • I have an '09 15" mac book pro running os x mavericks and I'm having trouble burning a dvd.

    I have an '09 15" mac book pro running os x mavericks and I'm having trouble burning a dvd. In iMovie, I sent my movie to file and then to iDVD to burn a copy. It was saved in Documents. When I went to iDVD, the thumbnail image of the movie to be burned was faded and inoperable. What's going on now?

    Did you export the movie out of iMovie as 480p?  Next just drag the movie from the Documents folder into the iDVD menu window being careful to avoid any drop zones. 
    Lastly follow this workflow to help assure the best qualty video DVD:
    Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image  menu option. This will separate the encoding process from the burn process. 
    To check the encoding mount the disk image, launch DVD Player and play it.  If it plays OK with DVD Player the encoding is good.
    Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality.  Always use top quality media:  Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
    OT

  • Burning a DVD - error message

    I get the following error message when I attempt to burn my DVD:
    "There were errors during the project validation that have to be fixed before burning the project."
    I am not sure what I have to do to correct this.

    Did you already read this procedure?
    http://boinx.com/fotomagico/support/tutorials/dvdtutorial/#basics
    http://cdn3.libsyn.com/cmeermann/TC008-Fotomagico.mov?nvb=20081115183200&nva=200 81116183200&t=0cdc802f2dff2cfd746f9
    From iDvd's Help Menu:
    Each iDVD theme comes with a specific style of menu buttons, but you can customize them in several ways. You can give the buttons a shape to which you can add video clips, images, or even slideshows. You can change the typeface, size, style, and color of the button label text. You can also create buttons without a label or buttons that are text only. You can even make each button that appears on a menu different by mixing styles for an interesting visual effect.
    Message was edited by: SDMacuser

  • "Hmm we're having trouble finding that page" error message

    Hi all,
    There is a known issue where many pages are returning a "Hmm we're having trouble finding that page" 
    Our team is working on this issue right now. When we know, I will update this thread.
    Sorry for the inconvenience,
    Joe

    I've been catching up on The Office online through my xfinity streampicks subscription, but now I get an error message saying "Hmmm, we're having trouble watching that page." I just watched an episode yesterday, and the last season JUST ended at the beginning of the summer. Is it really gone from streampicks??

  • Having Trouble Installing Adobe Reader, Error Messages

    Hi,
    I've tried the direct Adobe Reader for Unix from Adobe, both the tar and slackware. I've also tried several packages from my distros' repo. None are working.
    Most attempts seem to install and give a confirmation, but when I call from the menu, nothing happens. When I call from a terminal I get this innocuous error message: terminate called after throwing an instance of 'ASErrException' I have no idea what this is.
    I use both LightHouse64 514b and Fatdog64 521f. I've installed the 32bit compatibility stuff from my distro in both (Puppy Linux).
    I know some of whatever is wrong could be on my distro end, and I am seeking help there too.
    Can anyone explain what this error message is, and what calls it?
    Also, I would really like to see a tree of Adobe Reader files so that I could make sure that everything is where it's supposed to be. Could anyone point me somewhere?
    Any input welcome. Thanks in advance.
    Eathray

    What kind of trouble? What platform and version of OS? Any error messages? How are you trying to install Reader? Any previous versions of Reader and/or Acrobat installed?

  • Burning to DVD error messages

    FCP gives error message "the video file is incompatible" when attempting to burn in share menu - works when burned in compressor - tried emptying out the render cache and re-render still same error, any clues why?

    Please confirm that you are running the ancient OS Panther 10.3 and which version of iDVD you are using.
    It sounds as if your system is in need of serious repair, but firstly: how much free space do you have on your hard drive?

  • Trouble burning a DVD

    Hi I'm having trouble burning a DVD. When I click burn, it all goes well until it's finished when it says that the HVDVD_TS folder was not included in the final disc. If anybody can help I would greatly appreciate it. Thanks.

    what up J
    what is it you want to burn, sounds liek a "hddvd". if thats the case check out my previous post at
    http://discussions.apple.com/thread.jspa?threadID=317826&tstart=0

  • Hello I am having trouble burning cds keep getting error mes. 4450 ? Help!

    Hello, I am having trouble burning CDs from itunes keep getting error message 4450? Help

    The next time you have the problem, note the exact time: hour, minute, second.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I am try to burn a dvd from iPhoto in iDVD, when I click burn I get error message I don't have SuperDrive and dvd is ejected. I have burned dvd's before. What am I doing wrong?

    I am try to burn a iPhoto slideshow on to a dvd in iDVD, when I click burn I get error message and dvd is ejected. I have burned dvd's before. What am I doing wrong?

    error message I don't have SuperDrive and dvd is ejected
    If you don't have a SuperDrive you will not be able to burn DVDs. 
    Did iDVD come preinstalled on your Mac?  If it did then you should have a SuperDrive and be able to burn DVDS. Check the Disk Burning section of System Information
    to see what you can read and write with your optical drive:
    OT

  • Having trouble burning images to cd, get error code 0x8002006E - what is it?

    Hello all, I am having trouble burning images to a cd, I get error code 0x8002006E - what is it?  I have an older MacBook Pro, OSX 10.6.8.  Help!

    You might also try SMC and PRAM resets:
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/ht1379
    And you might try deleting the "com.apple.finder.plist" in your Library.
    Ciao.

  • HT1338 I'm having trouble burning my photos from i photo what should i do

    im having trouble burning my photis it tells me there is an errors in the writing

    There are 9 different versions of iPhoto and they run on seven different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Basic stuff:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. What were you doing when the problem arose?
    - Did it ever work properly?
    - Are there error messages?
    - What steps have you tried already to solve the issue.
    Anything else you can think of that might allow someone else to understand your issue.
    With this kind of information somebody can develop a starting point for troubleshooting the issue.

  • I am having trouble burning a disk of my project what should I do?

    I am having trouble burning a disk of my project what should I do?

    Things and Software to AVOID when authoring/burning a disc... says Encore, but also applies to Premiere Elements and disc burning
    Start --> http://forums.adobe.com/thread/608660
    #2 has WHY Explained http://forums.adobe.com/thread/607390
    Plus http://forums.adobe.com/thread/562941
    http://helpx.adobe.com/creative-suite/kb/cd-dvd-drive-recognized-application.html
    Set your DVD output to a folder on your hard drive and then use the FREE Imgburn to write the folder to DVD (send the author a PayPal donation if you like his program)
    Read http://forums.adobe.com/thread/1322583 for notes on installing Imgburn WITHOUT any toolbar add-ons

  • Can't burn discs. Error message: The disc can't be burned because the device failed to calibrate the laser level for this media     can't be burned because the device

    Cannot burn discs. Error message: "The disc can't be burned because the device failed to calibrate the laser power level for this media". Then the blank disc is ejected.

    Two main possible causes:
    1. Poor media. Verbatim DVD-R work best, burned at only 2x or 4x.
    2. Dirty lens. Try cleaning the superdrive with a proprietary CD/DVD lens cleaner that uses tiny brushes.

Maybe you are looking for