Having trouble connecting my ipod to iTunes and mac
Today my ipod decided to stop working altogether and not play anything. Literally, I was listening to a song and the next song never played. Couldn't figure out why, so I came on here and tried the 5 R's.
I want to restore my ipod (because obviously nothing else I did, worked), but I can't even connect it to my MacBook Pro, let alone, see it in itunes. I just want to see of restoring it might actually fix it before I do anything involving the apple store.
There's all sorts of threads about having troubles connecting ipods to PC's, but nothing I could find about connecting them to Macs.
I know for sure the USB wire is fine. I downloaded the new version of itunes and blah blah blah...it's definitely all the ipod, but I can't seem to come up with any other solution than to go to an apple store.
I only bought this within the last year and just recently started using it on a regular basis.
If anyone would like to shed some light on what might've happened, please let me know! I'd be so grateful! Thanks!
Try putting the iPod into Disk Mode
http://support.apple.com/kb/HT1363
If that works, connect it to the Mac. See if it is now recognized by the Mac and iTunes. If it is, use Restore to erase the iPod and initialize its software.
Similar Messages
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I updated my Ipod touch 4th gen (IO6 or whatever its called) And it has the picture that says to connect my ipod to Itunes, and I did, now it says "ITunes has detected an Ipod in recovery mode. You must restore this Ipod before it can be used with ITunes." I just updated it and now I have to restore it??! I don't wanna lose all my things on my ipod just for a stupid update! Please someone help!
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
I'm having trouble with importing them into iTunes and converting them at the same time. when i hold down option over the files i can't find where its supposed to say create new version. is this if you're in iTunes?
You can't do it in one step. Add to iTunes first, Once the tracks are in iTunes you may convert to a different format.
tt2 -
I used to be able to connect my ipod to my laptop and itunes used to open up and i could manage my ipod. But now I connect my ipod to my laptop and itunes does not come up. So i opened itunes and pluged in my ipod but it did not show up in itunes. My ipod does connect to my laptop but for some reason itunes is not showing me my ipod and i dont know what to do. Anyone know please?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem -
Having trouble syncing my ipod with itunes
I have uninstalled and reinstalled itunes ... I've restarted my ipod nano a few times ... for some reason, itunes is not syncing with the ipod ... and when I eject the ipod from the computer, it resets itself ... I don't know what to do ...
It is acting like it has gotten wet. Is that the case?
i -
i have recently purchased an ipod touch 5th generation ipod for my girlfriends daughters! im trying to sync some music onto the device but it is not been recognized on itunes. i have the device plugged in but i cant find the device on itunes! I have plugged my phone in to check if its the cable but the cable is fine as my iphone synced up perfectly! wondering if anyone could help me out??
Hello there, dtumman.
It seems that for the issue you are describing you were referred to us from the very article that provides the troubleshooting steps to help resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Keep in mind:
Follow these steps, testing to see if the issue is resolved after each section.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I'm having trouble connecting my iPod to my computer
when I plug my iPod on my computer, it says scan and check
so I press scan and check then it says that my iPod was fixed
but after that, i try to sync my ipod, itunes says that it failed
so i tried restoring it. it is still doing the same thing
so now, my iPod is empty with nothing in it,
that i cant sync it on itunes
does anybody know how to fix this??okay, now all the songs are synced on my ipod
but when I open 'My Computer', there should be an icon for my ipod,
am i not right?
cuz before this happened to my ipod, there used to be an icon.
today, i tried to check the properties of my ipod, so i opened
'my computer' and there was no icon for it.
then i realized that when i tried to scan and check, it said that
windows can not access the disk.
does anyone know how to restore my ipod icon on 'my computer'?
any help would be appreciated. -
I have a Windows 8 system running iTunes 11.0.2.26 with an iPad 3rd gen. running Remote app. All units on the same network and subnet. When I bring up iTunes on the windows system, I cannot see any devices, i.e. my iPad. I can ping all connected devices including the iPad from Windows 8 box. Is this a Win8 issue talking to iTunes? Can't seem to crack this nut...
Thanks for the reply.
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Right now the router is program to forward port 49250 requests to the 0.30 workstation.
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Anyone know how to turn on Apple mobile device on a windows computer. I connected my phone and it was recognized initially then when I performed an update to Itunes it no longer recognized my phone.
Have a look at this support document, it may help http://support.apple.com/kb/TS1567
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I HAVE RESOLVED THIS!! The problem was that I was signed in to iCloud on my iphone with an old Apple ID and using a different Apple ID on my pc. I signed out of iCloud on my phone, then re-signed in with the same id as the iCloud on my pc. Presto chango. All is well.
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I have been using my Ipod Touch 3rd generation to create playlists. The playlists show up fine and play on the ipod, but when I connect the ipod to itunes, and click on the playlist, it does not reflect the changes made on the ipod. I have the ipod set to manually manage, so when I disconnect the ipod the songs are still on the ipod, but why won't they show up on itunes?
I also deleted some tv shows off of the ipod by way of itunes, but when i disconnected the ipod, they were still listed on the ipod, although they would not play. So somehow, my itunes and ipod are not communicating with eachother. Any ideas/fixes?Hey BingHuo,
Thanks for the question. If I understand correctly, the iPod will sync but not charge while connected. I would recommend that you read this article, it may be able to help the issue.
iPod's battery doesn't charge
Thanks for using Apple Support Communities.
Have a good one,
Mario -
I am having trouble connecting to my wireless internet and am getting the message that my network configuration settings have changed. I have reported it to my provider who advised that they think the Mac is looking for a fixed IP address and they use dynamic addresses. I have had the Mac for months and have not had this problem before. I would appreciate any help please on how to fix this ?
Then I get a separate pop up that says: Secure Connection Failed. aus3.mozilla:443 uses an invalid security certificate.
The certificate is only valid for the following names: securelogin.arubanetworks.com, www.securelogin.arubanetworks.com
(Error code: ssl_error_cert_domain)
This could be a problem with the server's configuration or it could be someone trying to impersonate the server.
If you have connected to this server successfully in the past the error may be temporary and you can try again later.
I have tried many many times! -
Hi,
My daughters just got an ipod touch today and I'm having trouble connecting it to my Wi-Fi network. It identifies my wireless connection but then says 'unable to join the network' with the word 'Dismiss' underneath. Any ideas on what I can do? Thanks!!Hi
Thanks for your reply. I've tried resetting a few times. There is no 'tick' next to the name of my wireless connection so it won't connect at all. I think I may have to do something with my router as there is an arrow button to press next to my wireless name, this takes me to a screen which asks for IP address, then has options for DHCP BootP and Static, it asks for Client ID DNS etc - all gobbledegook to me!! Perhaps my router is blocking the Ipod?
Thanks anyway!
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