Having trouble connecting to Google. I get a message that says something about a certificate.

My google display is not displaying properly. The message says "something's not right" and "oops, your selected image failed to load"
Thank you!

This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.
Do a clean reinstall and be sure to remove the Firefox program folder to remove the file(s) that cause the problem.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
See:
* [/questions/826858]

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HT204380 I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".

I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".

Hi PhiDor,
Thanks for visiting Apple Support Communities.
See this article for some information that can help:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Regards,
Jeremy

When trying to connect to google+, I get a message that I need a new version of Firefox. I have the newest version (6). I can get gmail, but cannot connect to google+. Please help

I cannot connect to my new google+ account using Firefox 6. When I try to access google+ I get a message that I need to update Firefox, which I have done twice. I can access gmail and everything else that google has to offer - I think. Please help.
Thank you

Open System Preferences > Network > Advanced > Proxies
Deselect any checked boxes on the left then click OK.
If none of those boxes were selected, it might be a Safari extension causing the proxy dialog.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

Everytime I'm playing a Face Book or other web sites after time has gone by I keep getting an error message that says something about an unresponsive Script or its busy. Getting very annoying

After playing for awhile a Face book game or any other web sites I begin getting an error message that says a busy or unresponsive Script. It has the option of "Continuing" or "stopping" the script When I click to Continue the same error keeps popping up all the time. Same as with clicking on the "Stop" the script option. Script # is https://s-static.ak.facebook.com/rSrc.php/vi/yx/r/LKHquoz1.v.js:5. Why am I getting this error? It's getting really annoying. I hope you can help.

can you check this issue on Firefox 10?
* getfirefox.com

I have a Verizon IPhone 4 with IOS 5.0.1 and I'm having trouble connecting to an open network called linksys that says I'm connected with the wifi icon in the menu bar but it's a slow to non existing connection? Anyone in similar situation?

My other questions were anyone in a similar situation? Should I get wifi in my home? What is the best provider in Chicago?

Since the network obviously doesn't belong to you, we're not going to be able to suggest much you can do to fix it. As for getting wifi in your home, do you not already have Internet access? Wireless routers are cheap if you already have wired Internet. If you don't, the "best" provider may not be a relevant question. You probably have 2, maybe 3 choices. Your cable company, your phone company and probably one other choice that is actually running piggyback on either the cable or phone company. If you're in a high rise, the building may have their own service you can buy into.

Why do I get a message that says something is preventing firefox to update correctly when I have the latest version and it is up to date.

Every now and then I will come back to my computer and see a message saying that something is preventing Firefox from updating correctly, am I sure that I have got the latest version.
Included in the message box is a link to www.firefox.com, when I click on the link I get a page with various downloads and a message saying that my Firefox is up to date.

This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.
Do a clean reinstall and be sure to remove the Firefox program folder to remove the file(s) that cause the problem.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
See:
* [/questions/826858]

When I try to update my computer, I get a box that says something is stopping the sucurity updates.

My computer is on auto updates, when it tries to update I get a message that says something is stopping my security updates.

This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file all.js or firefox.js
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also:
* [/questions/815130?page=2#answer-185385]

HT4943 Having trouble downloading magazines on newsstand. I keep getting a message that says can't connect to server on all magazines

Having trouble downloading magazines on newsstand. I keep getting a message that says can't connect to server on all magazines

Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have a bigpond email account and can receive emails on both ipad and iPhone. I can receive on th iPhone when on 3G. When I connect either to a wi if network I cannot send emails. Get a message that says my email address is rejected by the server.

I have both iPhone and iPad that will not send emails when I am connected via wi if. Have tried three wi if networks. I get a messag that says the sender address (my address) was rejected by the server. Any ideas on what I need to do?
Rusty

Hi and thanks again for trying to help.
Definitely works ok from pc.
Have deleted and re-established account a few times now but still the same.
I have actually given up and added gmail account which is working fine.
Sends and receives no problem.
Bloody bigpond....
We are not remote at all. Sitting in the fantastic Pavilion Hotel in Phnom Penh. Another couple here having trouble but not bigpond. Hotel staff have tried to help but to no avail.
Giving up and stick with gmail until we get home then start trying to get resolution.
Problem actually existed on a personal wi fi network in Melbourne before we left so I should have tried to resolve it then.
Thanks again for suggestions.
R

I get a message that says cannot connect to iTunes when I try to update apps. I am connected to wifi. I have changed password. I have turned off iPad and back on. I have tried scearching for the answer and cannot find any help.

I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?

Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086)

TS1368 I have an iphone 5 yesterday i could get into the apps store now i get a message that says cannot connect to ITunes Store

Yesterday I was able to download apps from the apps store. Today everytime I try I get a message that says "cannot connect to ITunes Store". I know the login and password is correct verified it on my PC. Everything is up to date. I don't know where else to check. Any help would be helpful.

Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086)

I get a message that says iTunes could not connect to the iTunes Store.

After I downloaded the newest version of itunes, I now cannot get into the itunes store. I get a message that says iTunes could not connect to the iTunes Store. Is anyone else having this issue and if yes how do I fix it?

I've got the same problem. Windows 8 with iTunes 11.0.1.12. Internet connection is fine otherwise. I've been through the troubleshooting steps listed on support without success. Running network diagnostics says Secure link to iTunes Store failed.

HT4059 when I try to access my purchased books, I get a message that says I cannot connect to iTunes

When I try to access my purchased books in iBooks, I get a message that says "Cannot connect to iTunes Store." However, if I go into iTunes, I can connect right up. Why will it not let me see my purchased books in iBooks?

I'm having a similar problem...but mine results from an OS upgrade from 10.6.4 to 10.8.5.
Where did you access a clean copy of Java SE 6? The link at adobe for archicval plug-ins is a dead download (and it doesn't appear to contain Java SE 6.).
Jerry

I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year. I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost".

I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year. I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost". I could swear the last time I used cellular data you would see the signal in the upper left corner and I only see "no service" there, I am in a location where I know I should have service. Is there something I should do to my IPAD? I tried resetting, I tried clearing cookies and history in Safari (after reading a post n these discussions). I don't know what to do next. My IOS version is 6.1.3. I did go into Network from the general tab and I see it says "SIM not provisioned". HELP and Thank you in advance.

Hello Theresa818,
Thank you for using Apple Support Communities!
It sounds like the cellular data will not activate for some reason on the iPad.
I found this article that will help you resolve this issue here, named iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection, found here http://support.apple.com/kb/TS4249
Check for a carrier settings update.
Update your iPad.
Toggle the Cellular Data setting off and on under Settings > Cellular Data.
Restart your iPad.
Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPad as new.
If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
I know you may have done one or two of the steps here, so you can skip those.
Take care,
Sterling

I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?

I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?

Disable your antivirus and firewall, and try again.

Having trouble connecting to Google. I get a message that says something about a certificate.

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