Having trouble downloading digital version of movies from the cloud to my mac.

Keep getting a error = -50 or error = - 1309. Have deleted the previously failed download attempts, but get the same error message when I try again. Can anyone advise on what I'm doing wrong as I have never had this problem in the past?

Hello jarhna,
Thank you for the details of the issue you are experiencing with your downloading items you purchased from iTunes. I don't think you're doing anything wrong, but I did find an article that has steps to address the error you are getting:
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/ts1583
Thank you for using Apple Support Communities.
Best,
Sheila M.

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I am having trouble downloading a previously purchased movie from the Cloud.

The movie in question is "The Mist." I have purchased a lot of movies from iTunes lately, and to save room on my Mac, I have moved all the movie files onto a portable hard drive and simply deleted them from my Mac. Thus, whenever I want to watch a movie, I just transfer it from my hard drive back onto my Mac no problem, and watch the movie. Somehow, "The Mist" got deleted from my hard drive, so I figured "No worries, I'll just download it from the Cloud and get the file back. I've done it before!"
iTunes does this frustrating thing where even if you delete the video file from your computer, the movie thumbnail still shows up in your movies library, and I guess the Cloud considers this as you still having the movie on your computer, because when I went to my purchase history, it said the movie was already downloaded on my computer, when in fact it was not (it also said this for all my other movies, which are not on my computer but on my PHD). Only after I deleted the thumbnail for the movie did it show up under "Not on this computer" and allow me to hit the download button. Then I get this message saying "This computer is already associated with an Apple ID. You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 80 days." It will not let me download my previously purchased movie!
I have already tried logging out and back in again, that did nothing. Do I seriously have to wait 90 days to redownload my movie again? Like, is that a thing? What if you have a hard drive wipe, and have to redownload everything from the Cloud again; would you seriously only be able to redownload all your movies in 90 day incriments? What if I need to redownload multiple purchased movies at once, do I have to wait 90 days in between each one?
Am I the only one having this problem? If so, any help would be appreciated.
If this is not a "problem" and merely a "thing" iTunes does for security reasons, then this is a complaint. I have legally purchased this movie under the same account that I'm currently trying to redownload it through, I find it ridiculous that I should have to wait 90 days; you don't have to wait this long for downloading multiple apps/songs/books. Alternatively, trying to redownload the movie from its store page on iTunes is not an option, because as far as I can tell, iTunes does not let you redownload already purchased movies from their store page, as with apps/songs/books. If you try to re-purchase a movie, in the hopes that it will simply let you download it for free, seeing as how you've ALREADY purchased it, instead it'll gladly charge you again for movie. So no, I am not willing to purchase the movie again, I would just like to re-download it from the Cloud as I've done with other movies before it. I don't know what makes this one different.

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

Trouble downloading movies from the cloud to new pc computer (windows 8)

We just added our itunes account to a new computer and are trying to download our previously purchased movies from the cloud but they will not download. it keeps freezing. any suggestions?

Hello jarhna,
Thank you for the details of the issue you are experiencing with your downloading items you purchased from iTunes. I don't think you're doing anything wrong, but I did find an article that has steps to address the error you are getting:
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/ts1583
Thank you for using Apple Support Communities.
Best,
Sheila M.

Having trouble downloading latest version of flash

having trouble downloading latest version of flash

Thanks for your reply, however I just got it working. I read somewhere on Adobe pages, a connection with Google Chrome. I had it on my computer so I uninstalled it. Along with resetting Firefox to defaults. I have no idea other than that, what I did, but suddenly it installed!
Its been such a frustration all day because it HAS been working just fine until this morning. Spooky!
Thanks again,
Ronda
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Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!

Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!

i know extremely frustrating that there is no one to contact!
i got my friend to help not sure if your having the same problem but i had to download stuffit expander from the app store to expand the zip files that you initially download you should be able to open them and enter serial number from there
don't know if that helps theres no where that tells you how to do that so its extremely frustrating..
hope that can be of some help.

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You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
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Install 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
tt2

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Hello Addymay2,
I would recommend signing out of your Apple ID in Settings -> iTunes and App Stores. After this, close all open apps and restart your device. Once your iPad is powered back up, sign back into your Apple ID in Settings -> iTunes and App Stores.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT1311
iOS: Force an app to close
http://support.apple.com/kb/HT5137
Turn your iOS device off and on (restart) and reset
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The problems being ? Does the 'buy' button not work, do you get any error messages ... ?
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-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
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Santea wrote:
What they don't tell you ( in this advertising) is that the reserve the right to remove it or change it. So as I said, I lost movies and now I can't get then back neither a refund, wait until one of yours purchased movies is taken away.
Apple doesn't own the copyrights to any of the entertainment content they sell. They are just the retailer. If the copyright owner decides they no longer what their product available on the iTunes Store then it will no longer be available. There's not a lot Apple can do about that. What it also says, at the bottom of the page in the fine print is:
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Thanks to all those who looked and are as clueless as me. I have solved this problem but I still do not understand it.
I will pass on what happened and maybe it will help you.
I keep my iTunes purchases on my D drive, not in My Music on the C drive. I did this to save space on the C. I have done this for years and it was after an iTunes update that the problems started. All this time I have been trying to play these files and have been getting the "Windows Has Detected A Problem" or some such.
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Having trouble downloading digital version of movies from the cloud to my mac.

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