Having trouble downloading the new version of itunes on Macbook, can you help me?

Hi,
I bought my computer MacBook about six years ago. I am trying to download the new version of itunes. It downloads to my computer, but then asks me for my name and installer password. The options to get that password back is to install the initial disk of the computer, which I do not have anymore or restart the computer doing some sort of steps. I am clueless when it comes to computers, so if anyone can help me that would be awsome!
My computer has been running fine these past years and I would hate for the answer to be that I have to replace my MacBook for another Mac....

You can purchase replacement discs from Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password,
     OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself

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