Having trouble fixing my jum error 545 and i have already updated it
Hi I am getting really frustrated with the updating software on my phone. I have tried to update it using the cooprate e-mail process, personal e-mail process, download the new verison off the blackberry desktop, downloaded the verizon access manger, uninstalled the old verzion from my computer, taken the battery out, rest it several times, clicked update on the verizon site itself and just about anything to update this phone. But no matter what it still says jum error 545. I have a blackberry strom 9530 and i have almost had this for a year. I despertly need help!!! If you got any ideas I would greatly appreciate them.
Hi,
From what I understand from your post, you have a Storm 1 and you are trying to update the software. I also understand from your post you are on a corporate system, a BES system. To update you phone, you have to get all of the permissions in the software granted by your tech department. They should be able to update the phone for you.
Doc
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Here is a KB that discusses that error:
KB12077 "JVM error 545" appears on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
You may also require these procedures:
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http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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