Having trouble getting in-ap purchases

I can buy aps and music but tells me to go to Applestore help when trying to buy in-ap stuff.

I'm having the exact same problem. Unfortunately, I can't tell you what is causing it, but I can tell you what it isn't(at least in my case). I made an in app purchase yesterday using a MasterCard I had linked to my account with no problems. This morning, my card from my new bank came in so I switched it over(American Express), and all of a sudden can't make IAP. I thought maybe there was an issue with the card, so I tried it out on a .99 app, and it worked no problem. So I got with tech support and they had me reset all of my phone settings -_-, then my network settings. No change. I tried restarting the phone obviously, closing the App and trying again, no luck. They suggested I call my bank and make sure the address I had on file for the card matched what I supplied for my Apple account, and that didn't fix it either. I tried IAP on two different apps and it was the same, could not connect to App Store error. I'm still trying to figure it out, and I'm sorry I can't be of more help, but I hope I at least save you some trouble of trying these things. If I find anything out I'll let you know.

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I have an older IPOD that I'm having trouble getting new purchases on to my IPOD. I use to have a source list on the left hand side of screen where I dragged my purchases to and they downloaded. Can't find place to check manual vs. auto sync.

I have an older IPOD classic that I'm having trouble getting new purchases from library to IPOD. I use to have a IPOD icon in the source list on the left side of the screen. Now that is all gone. My purchases are coming up as recently purchased but can't figure out how to get them transferred to IPOD. I also can't find how to confirm setting is for manual not auto sync as the first computer I had blew up and am now using a different one. I haven't had any of these problems prior to the updates.

G'day Mate,
As an avid flight simmer I bought a new soundcard my previous was
an audigy 2 platinum ex with an external module I really liked but somehow all of a sudden I was getting a screech when using FS9 sor I opted to change to the present. Well stone the crows my soundcard was auto updated with new drivers and well you guessed it the soundcard did not show in the sound video controllers window No I have just joined this forum and it looks like3 you may have the answer for me . I am now going to do as you suggest and see what happens.
I shall return with the outcome of my dilemma.
Many thanks for your sound advice ( pardon the pun)
Pat
Ret'd Viet Vet

HT1577 i'm having trouble getting music to load completely on my iphone i purchased.

i'm having trouble getting music to load completely on my iphone i purchased.

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT4009 having trouble getting purchases for candy crush from the iTunes Store, any suggestions ?

I am having trouble getting purchases for candy crush from the iTunes Store, any suggestions ?

The problems being ? Does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

I am having trouble getting an app on my i-mac that i purchased on my i-tunes account on my i-phone or my i-pad--can you help me?

i am having trouble getting an app on my i-mac that i purchased on my i-tunes account on my i-phone or my i-pad--can you help me?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The apps in the iTunes App Store are only for the iOS devices. These apps do not run on Mac OS X. If the app exists for Mac OS X then it is a version created for the Mac and it will not run on iOS devises. If you want this app on your iOS device and on your Mac, you must buy both versions from their respective app stores.

Having trouble getting my uploaded cds which are in itunes and working properly to transfer to my iphone, only purchased songs sync

having trouble getting my uploaded cds which are in itunes and working properly to transfer to my iphone, only purchased songs sync

Do you have the songs in a Playlist.

HT201272 I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device. The iCloud download button is not there. Help?

I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device. The iCloud download button is not there. Help?

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

HT1904 I'm having trouble getting the digital booklet when I download an album. What do I need to do? I get an error message saying the booklet can't be downloaded at this time.

I'm having trouble getting the digital booklet when I download an album. What do I need to do? I get an error message saying the booklet can't be downloaded at this time.

Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

SoundBlaster X-Fi Surround 5.1 - Having Trouble Getting all of my 5.1 to work

MSoundBlaster X-Fi Surround 5. - Having Trouble Getting all of my 5. to work?Hi Everyone,
This has been an on and off problem for me since I've purchased my X-Fi: I can only get certain speakers to work at a single time. As you know, in 5. there are the three /8 inch heads: green, black and orange. All of the heads, when plugged into the green slot (I am using the cable that converts the green head into the red and white inputs, not the green headphones input) on the X-Fi work. I take this to mean that all of the speakers do in fact work and that the problem lies within the device/drivers. I have looked high and low through windows and the creative control panels and changed all of the speaker settings to 5.. Maybe I am overlooking something.
I am using Windows 7 32-bit. I have tried both versions of the driver that are available via Creative's website.
Any help would greatly be appreciated.
Sincerely,
Dave

@Re: SoundBlaster X-Fi Surround 5. & SPDIF - it's despairingA Ok - Problem fixed. Again I am using a XP 32bit, latest driver.
I have disabled all the features (cmss, 3d, etc) and used the provided creative player and powerdvd player. Both work FINALLY right. I can listen to .ac3 5. music track and the SPDIF as a pure passthrough is sending 5. output to my Bose receiver. Same for the DVD sound.
Note when I used the VLC player the SPDIF still did not work right ... but since it does with the creative player I am good with it.
Once you activate any of the feature then the sound if brought down to a 2.0 (stereo) sound.
In my driver I do not have an option to disable the analog output - I assume that is different then the Vista one.
One other question. I have tested the card with Shure SE530 headset and the output is TERRIBLE - does it work fine for you with headset? (I am planning to use it only as SPDIF so no biggy but I was surprised on the poor quality. Those headset are amplified and filtered so there could be some issue with that).

I am having trouble downloading my movies purchase. can anyone help me?

I am having trouble downloading my movie purchase. Can anyone help me?

I am using a new Apple TV streaming box. I cannot seem to get any itunes movies to completely download. If they do completely download, it often takes a day or more. Even when the download is apparently completed, ATV will often re-authorize the movie purchase...and the download process begins again. That is about the time I send emails and get refunds. NETFLIZ works beaitifully - fast, easy to use, NEVER a problem. I use a MAC, iPad too but have not synced either with ATV.
Am I doing something wrong? This is incredibly frustrating for my family!!!!

TS3276 I'm now having trouble getting mac mail to work on my mac. The mobile me account works great on iphone and ipad but it won't connect to my mail account. Password is correct. What else can I do? Using OS10.68

I'm now having trouble getting mac mail to work on my mac. The mobile me account works great on iphone and ipad but it won't connect to my mail account. Password is correct. What else can I do? Using OS10.68

HI,
The Apple IDs from @mac.com and @me.com (Older MobileMe and more recent iCloud Names) are also Valid AIM Screen names.
Any other sort of Apple ID is not a Valid AIM Name.
A Google ID that is associated with Google Mail Account (And has "Talk" enable on your Google Settings) can be used in iChat as Jabber Name/ID. (Google Run Jabber server).
Jabber and AIM are different IM Services and it is not easy or straight forward to add Buddies from one Service to the Buddy List of another. (As A Starting point consider it "impossible")
iChat 4 and 5 have links to the registration page of @Mac.com here with a "Get an iChat Account" button in the add (Account) screen (You select @mac.com or MobileMe and then press the Button - Choosing AIM and then pressing the button used to lead to the AIM registration page but AIM moved their page).
Apple IDs can be any valid email (or an @mac.com or iCloud registration)
Therefore you could make a Google ID into an Apple ID.
However this will not be a valid AIM Screen Name the way @mac.com or MobileMe/iCloud ones are.
Valid AIM Screen Names in Table (pic)
7:46 PM Monday; December 5, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Hi, I am having trouble getting an album to download. I have tried it on both my iPhone and laptop through iTunes but neither works. I am wondering if it could be the size of the album stopping it downloading (212 Tracks) Any Ideas?

Hi, I am having trouble getting an album to download. I have tried it on both my iPhone and laptop through iTunes but neither works. I am wondering if it could be the size of the album stopping it downloading (212 Tracks) Any Ideas?

These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Also review this support aticle as it might be causing due to internet connection: http://support.apple.com/kb/ts1368
Hope this helps.

I am having trouble getting my My Mac Book Pro 15" Retina to wake up with an Apple Bluetooth Keyboard and Mouse while Docked in a Hengedock vertical docking station.

I am having trouble getting my My Mac Book Pro 15" Retina to wake up with an Apple Bluetooth Keyboard and Mouse while Docked in a Hengedock vertical docking station. The Keyboard and mouse work great with the laptop lid open but when closed in the docking station the bluetooth signal does not seem to transmit. Is there a setting that can be changed to allow an Bluetooth keyboard and mouse to wake the computer while docked?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Im having trouble getting my macbook pro to boot up after a fail safe boot, im getting as far as the grey screen with the apple loggo. so im trying to run a disk repair but is saying the disk is locked, how do i unlock disk??

Im having trouble getting my macbook pro to boot up after a fail safe boot, im getting as far as the grey screen with the apple loggo. so im trying to run a disk repair but is saying the disk is locked, how do i unlock disk??

Some clarification may help.
You say you cannot boot normally. It shows a gray screen with the Apple logo.
Did you say it will boot successfully in Safe Mode (boot, then hold down the Shift key)?
How did you boot the machine to run Disk Utility? (Which keyboard combinations)?

I have been having trouble getting my email on my iPad. It started when I brought it to the US on vacation (I live in London and my email provider is Virgin Media). It worked once since I returned, but that is it. I can send emails, but can't get them

I have been having trouble getting my email on my iPad2.
It started when I brought it to the US on vacation (I live in London and my email provider is Virgin Media). It worked once since I returned, but that is it.
I can send emails, but can't get them.
Any ideas, people?

Hi Kharels
Just posted this reply to 2 others with same sort of question:
I have the same issue as i have my own email address and only want to use.
There are two ways around this annoying problem. The first is to set up your own domain email account alongside your iCloud one, and when you go to send each email tap on From and you get a choice of emails addresses to reply from... ie your own domain or the iCloud one. This is tedious though.
The other is to set up your iCloud email as normal, then create a new one altogether. Choose 'Other' when creating this new account. Then put for the incoming server mail.me.com, along with your user name and password. For the outgoing server put the server you want to use - ie your own domain one. This is therefore a hybrid account and does work.
Now switch off the email for iCloud (leaving on Calendar, Address Book etc). Switch on the email for your hybrid account (which of course is iCloud incoming as well).
Providing you have directed your own domain email address to your me.com one, you will find the iPhone should behave itself and you can use the folders etc and these will synch with your Mac ok.
Hope this work for you - let us know.
Simon

Having trouble getting in-ap purchases

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