Having trouble "getting" video from a DVD.

When trying to "get" video from a DVD I have recorded using a Magnavox DVD recorder, Premier Elements 4 will only import a portion of the video. The entire recorded video is viewable if I watch the DVD on a player so I know it is all there. This is only happening with video recorded on this one particular recorder. It is also only happening with Premier Elements 4. We also use Final Cut Pro and it works fine with DVD's from this recorder.
If anyone has any answers please let me know.
Thanks!!!!

VCR/DVD burners can produce some mixed quality video files, Richard, particularly if they're recorded to a low quality disc (like Memorex).
The wisest move would be to convert those DVD files to DV-AVIs using a program like MPEG Streamclip or VirtualDubMOD (both free), per the FAQs at the top of this forum.
http://www.adobeforums.com/webx/.3bc4800e
DV-AVIs are the ideal format for editing on a PC.

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