Having Trouble importing? No Video's in Log and Transfer?

I have video footage's in my HD camera, and I want to import it to Final Cut, so first I got to Easy Setup and set the format to HD and set the ''use'' to HDV 1080i60. Then I open up Log and Transfer and they are no clips. There's just a blank row/list of no video's? Where are my video's?
And if I go back to Easy Setup, everything is all messed up, like the format is set to AVCHD. Everything is all different from how I set it before. What is going on?
P.S. My camera is a Samsung Full HD 1920X1080
Message was edited by: BabyG.PopDiva

http://www.itechnews.net/wp-content/uploads/2009/01/samsung-hmx-h106-full-hd-cam corder.jpg
Here is the picture to my video camera.
It is probably a Samsung Full HD Camcorder H105 series.
http://www.videomaker.com/article/14449/
Message was edited by: BabyG.PopDiva

Similar Messages

I used to be able to download files from the Harddrive of my Sony Handycam, but now it won't let me import them while going through "log and transfer." I have tried to update my settings, but this doesn't seem to work. Any help would be much appreciated

I used to be able to download files from the Harddrive of my Sony Handycam, but now it won't let me import them while going through "log and transfer." I have tried to update my settings, but this doesn't seem to work. Any help would be much appreciated

Hard Drive: The Hard Drive is on my camera (Sony Handycam)
Just needed some info on what is going on with your particular system.
Knowing the exact camera model will also assist us.
If this camera is standard AVCHD you should be able to connect with USB to Mac with FCE open and use Log and Transfer without all the fiddling around converting etc.
What FCE does during ingest is convert files to AIC. (Apple Intermediate Codec)
FCE cannot read the individual files in the BDMV folder, that's why all the converting is required when you use that method.
BTW: regards formatting drives/cards/memory on cameras; it is wise to use the actual device to format rather than a computer. This is a prime cause of read/write goof ups with solid state media. This applies to still or video cameras.
Keeping the COMPLETE card/memory structure in tact is vital for successful transfers.
Try here for some trouble shooting tips:
https://discussions.apple.com/message/12682263#12682263
Al

Having Problems Importing Video From Camcorder ( Log and Transfer?)

Hi everyone
Today i received my Canon HF11
It records AVCHD format.
I'm pressing log and transfer, and it comes up, however when i press 'add to queue' it will be added, then an icon comes and spins for a few seconds, then it'll stop and turn into a red octagon with an exclamation mark in the middle
A few people have said 'Choosing plain stereo fixes it' - but it hasn't, and i've changed pretty much everything to 'apple intermediate codec.
I've done 'easy setup' and changed it to HD, FPS to all formats.. i'm trying to kind of match everything but it's not working for me
I have a 2.4Ghz Aluminium Macbook, With Final Cut Express 4.0 trying to import with AVCHD
Please Help

Trash your preferences. They've probably been corrupted changing to the wrong format. There is only one correct setting that matches your media. Select that.
http://discussions.apple.com/thread.jspa?messageID=10235885&#10235885
What computer is this? What version of the software? What drive is set as the scratch disc? How's it connected and formatted?
http://discussions.apple.com/thread.jspa?messageID=10015769&#10015769

Having trouble importing mpeg videos from an external hard drive to iMovie or iPhoto. Keeps saying unrecognizable format. How do I get it to work?????

I have always had a dell computer. But after the 3rd crash, we decided to throw it out and get a mac. We bought this computer a week ago. I was able to save all our family pics and videos from the dell to an external hard drive. So when I got the new Mac set up, I plugged the hard drive in and had no problem importing all our pictures. But when I tried to import our videos, I ran into some problems. We have had 3 different cameras with each having a different video format. All our videos are either avi, mpeg, or mov. All the avi videos imported successfully but the others will not. I tried importing them into imovie and iphoto and neither one will recognize the format. iphoto says unrecognizable format and imovie just completely freezes and I have to force quit. Here is what is funny. I took the hard drive to my local store and when they hooked it up to their computer, they imported beautifully. Why won't it do the same for my brand new computer? Thanks!

I have always had a dell computer. But after the 3rd crash, we decided to throw it out and get a mac. We bought this computer a week ago. I was able to save all our family pics and videos from the dell to an external hard drive. So when I got the new Mac set up, I plugged the hard drive in and had no problem importing all our pictures. But when I tried to import our videos, I ran into some problems. We have had 3 different cameras with each having a different video format. All our videos are either avi, mpeg, or mov. All the avi videos imported successfully but the others will not. I tried importing them into imovie and iphoto and neither one will recognize the format. iphoto says unrecognizable format and imovie just completely freezes and I have to force quit. Here is what is funny. I took the hard drive to my local store and when they hooked it up to their computer, they imported beautifully. Why won't it do the same for my brand new computer? Thanks!

Is anyboby having trouble importing photos in from face book and Adobe Revel

I can not see or import from either of these sites. light room makes a connection but will not import photos
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It's not meant to import photos from either of those sites. They're publish services - intended for publishing photos TO those sites.

Problems importing through log and transfer

anybody know why i cant import canon elph 100HS video files through log and transfer in final cut pro 7?
thanks

Does Canon have a plugin for working with that camera and FCP like they do for their larger DSLRs? If so, download and install it and then try Log & Transfer again. If not, you'll need to convet the files from the camera using other apps like MPEG Streamclip or possibly ClipWrap.
-DH

Log and Transfer - Mystery Clips Appear?

Whenever I go to import P2 media using the Log and Transfer mode in Final Cut Pro 7, I'm getting these mystery clips labled "Clip #1, Clip #2.. all they way up to Clip #344 and it indicates they reside on my external media drive. Most of the clips have no related media, that is, nothing appears in the thumbnail or name block-- its just black. Now, there are a few that do have thumbnails representing video clips but when try to view any related media, nothing shows. It seems they could be from a non-P2 import from a long time ago, yet the media no longer exists. I can click on one of the clips and eject, which makes them all disappear, but I also get the message "This volume cannot be unmounted because it is being used for importing." Which is strange as I never import from this volume. Rather, I either import from an internal drive or from a network drive.
If I do a Find (command + F) in Finder and type in Clip #1, it cannot find anything on the external media drive or anywhere else. I'm wondering if it has something to do with some legacy Prefs but I've dumped those and restarted and still get these mystery clips. And this is EVERY time I go to Log and Transfer. I can exit Log and Transfer and, in the same session, go back and there are those mystery clips! Again.
Anybody have any ideas? Thanks!

Maybe I wasn't clear: I have no trouble loading or viewing my P2 card media (which is already off-loaded onto an archive drive and then transcoded-- via Log and Transfer-- to my media drive.) Its that every time I open Log and Transfer, these mystery clips appear. If I eject them, I get the error message mentioned. If I don't, I can still load my P2 media and the mystery clips are listed below the actual P2 media I am looking to use.
And I have dumped my prefs repeatedly and still the mystery clips survive.
I think my issue resides in the Log and Transfer Import Preferences. If I could only clean those up, as I see one of my options is MPEG2 Consumer Cameras (??), maybe that would help.
Thanks!

Working with AVCHD: Log and Transfer FAQs

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Working with AVCHD: Log and Transfer FAQs
Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
What should I know before attempting to ingest my footage?
The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
AVCHD support is available only on Intel-based Macintosh computers.
AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
Which specific formats can be ingested by Log and Transfer?
Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
Which Easy Setup preset should I select before ingesting my footage?
It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
AVCHD-Apple Intermediate Codec 1440x1080i50
AVCHD-Apple Intermediate Codec 1440x1080i60
AVCHD-Apple Intermediate Codec 1920x1080i50
AVCHD-Apple Intermediate Codec 1920x1080i60
If these four options do not appear under your Easy Setup list then you probably need to run Software Update and update to FCE 4.0.1. DO NOT cycle through the available presets until you find one that works - there is only one preset that matches your media and it should be evident which one to choose by the way it is named. Select the AVCHD preset that mentions your frame size and frame rate (i50 presets support both 50i and 25p frame rates; similarly, i60 presets support both 60i and 29.97p frame rates). If you do cycle through many options in the hope of selecting the correct one through guess-and-check you will probably have corrupted your preference file and need to [trash your preferences|http://support.apple.com/kb/TS2611] before continuing.
Why don't my clips appear when I open the Log and Transfer window?
Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
After doing so, hit OK and try to ingest again.
I am experiencing a problem that is not covered in this tip or the solutions here do not work.
The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Working with AVCHD: Log and Transfer FAQs
Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
What should I know before attempting to ingest my footage?
The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
AVCHD support is available only on Intel-based Macintosh computers.
AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
Which specific formats can be ingested by Log and Transfer?
Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
Which Easy Setup preset should I select before ingesting my footage?
It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
AVCHD-Apple Intermediate Codec 1440x1080i50
AVCHD-Apple Intermediate Codec 1440x1080i60
AVCHD-Apple Intermediate Codec 1920x1080i50
AVCHD-Apple Intermediate Codec 1920x1080i60
If these four options do not appear under your Easy Setup list then you probably need to run Software Update and update to FCE 4.0.1. DO NOT cycle through the available presets until you find one that works - there is only one preset that matches your media and it should be evident which one to choose by the way it is named. Select the AVCHD preset that mentions your frame size and frame rate (i50 presets support both 50i and 25p frame rates; similarly, i60 presets support both 60i and 29.97p frame rates). If you do cycle through many options in the hope of selecting the correct one through guess-and-check you will probably have corrupted your preference file and need to [trash your preferences|http://support.apple.com/kb/TS2611] before continuing.
Why don't my clips appear when I open the Log and Transfer window?
Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
After doing so, hit OK and try to ingest again.
I am experiencing a problem that is not covered in this tip or the solutions here do not work.
The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Log and transfer question

OK I was wondering if when I import AVCHD from my hard drive if the original files would be damaged at or removed at all. I just had a slight issue, and was wondering if that would be a problem. Any advice is appreciated. Thanks!

my apologies. I have a 750 gb. usb harddrive that I use for storage, and a Sony Handycam hdr-cx7. I thought that maybe I could drag all of the contents from my memory stick into a folder and import them as needed using log and transfer. What made me ask the question was basically what is the transfer part. I'm sorry if I'm wasting your time. Anyway, I did that with some test AVCHD video and it came out OK, but tonight when I went to import it again, because I didn't save my work (I was just messing around) it gave me a message that says, ""08:5:29" contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media." This may be my procedure problem, but it is nice to have the storage option. Thanks again.
Message was edited by: movie_man

Log and Transfer .dmg is on hard drive but wont mount

Hi All,
I have search the forums for a resolution to this but I couldn't find one. I am a home user for video so I will try to explain what happened as best I can.
I have a Canon Vixia HF20 and I created a disk image from disk utility and placed the image on a separate hard drive that I store all of the images on. I have done this numerous time with this camera in the past.
today I created an image as normal and opened up Final Cut Pro (7.0.3), opened up the log and transfer window, opened up the custom path window and double clicked on the image I created today. the first time I did this, the image opened and I was able to view the video in the log and transfer window. I just viewed the video, did not transfer or add anything to a queue. I then closed FCP.
This evening I tried the exact same thing, but the disk image will not load into FCP. I can see the .dmg on my hard drive, but when I try to open in in FCP to view the video, it will not load now.
Any suggestions? I have repaired permissions on my main hard drive thinking that might help. No go.
Thanks for any help or suggestions.
Kyle P

Thanks for your help goldfish. I have tried all of that to no avail. I think I found out that when I created the .dmg I somehow used the wrong path. Now when I open up the new .dmg it mounts and image of the entire hard drive with all of the slips except for the new one.
I have done some test video and imported them correctly, but I am now sure I used the wrong path. However, this still does not explain why I was able to see the video the first time I created it.
Anyway, I have no learned (NEVER) delete the video from the camera until you are sure you have the correct disk image. Thankfully the video was not important.
Thanks again for your help.
Kyle

Does not log and transfer

Hi,
I'm using MacBook Pro, FCE, Canon HF10 and a QWC external as scratch disk. When I select video clips under Log and Transfer and add them to queue, there is a red exclamation mark under "status" and I cannot transfer them. I deleted the FCE preferences and cache, which did not solve my problem. Any suggestions?
Thanks

I spotted another comment on the forum with regards to transfer and log where the user was having a problem. They commented that they worked around the issue by selecting the clip in transfer and log and then set the In and Out times on the preview to the right and then selected the Add Clip to Queue.
I just tried this on all the video that would not transfer and it worked. By cutting down each video to segments of 5 mins I was able to transfer all the video from my HG10.
Hope that helps.

I'm having trouble importing video from my panasonic hdc-tm900 into iPhoto.

it used to work fine (at 1080p/60) and when i plug it in to the computer it shows the older videos i have already downloaded, but not the new videos. they are all 1080/60. I'm running a new macbook pro with mavericks. i believe this is the first batch i tried to download with mavericks... i can only load the videos in one bunch ono the desktop and open them with quicktime, but can't export or import to iPhoto. curious!

What version of iPhoto do you have?
As a test launch iPhoto with the Option key held down and create a new, test library. Try to import some videos from the camera and the Desktop to test to see if the same problem persists. Does it?

Im having trouble importing mov files into premiere pro on creative cloud, have installed quicktime

Im having trouble importing mov files into premiere pro on creative cloud, original problem was no video and only audio when I imported mov file, so I have installed quicktime after reading that may solve the problem,but now an error message reads codec missing or unavailable, any help would be appreciated

MOV is a wrapper... what is inside the wrapper?
Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

Having trouble with the video function..

I just purchased the 60GB ipod photo. I'm transferring music files easily. However, I'm having trouble with the video function. I've loaded Itunes 6, reloaded the original setup disk, and have loaded the latest updates for the unit. I can download movies from the itunes store and save them to my library, but I cant seem to transfer the video files to the ipod. Ive reinstalled itunes and the update 6 with no success. After syncing the ipod it only shows the music files even after all that Ive tried. Additionally, there is no evidence of the video function on the main menu after the update attempts. Can someone tell me what I'm doing wrong? I'm eager to get past this problem so that I can start tranfering personal movies and video files.

You Have an iPod Photo, You do NOT have a 5th Generation Video iPod. Get it? You need the 5G model to play video.
If the salesman told you it was the 5G model he lied, was ignorant or both. If video is important or if thats what you thought you were getting you will need to return your 4G iPod photo for new iPod.
Rotsa Ruck!

I am having trouble with downloading videos from my Sony HDR-XR160 video camera. iMovie doesnt open up when i connect the camcorder. any suggesions?

i am having trouble with downloading videos from my Sony HDR-XR160 video camera. iMovie doesnt open up when i connect the camcorder. any suggesions?

Looking up your camera online, I found it is capable of 1920 x 1080 Full HD 60p Recording. It's the 60p (60 frames per second Progressive) that's the problem I think. iMovie '11 will do 60i (Interlaced). You might need to convert it from the format the camera currently uses into another format to get it into iMovie. Read more about it on this link here: How to import 60p footage From that message thread comes the recommendation to use ClipWrap to convert the camera's video clips now that they are in 60p:
Tom Wolsky
Re: How to import 60p footage
Aug 17, 2011 12:40 PM (in response to ptburnett68)
Use ClipWrap to rewrap to QuickTime. Import the files. Edit in either 59.94 or 29.97. The latter if you want to use the high frame rate for slomo

Having Trouble importing? No Video's in Log and Transfer?

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