Having trouble installing the latest flash player.

Hey, I'm trying to install Flash Player 8, but whenever I go
to the Install Icon on my desktop, it comes up with the message
"Setup could not find your browser's plugins directory". What is
this directory and where do I find it or where can I get it. I
really need this plugin installed because every website I go to
always says it can't display it's graphics with the newest flash
player. Thank you for any help.

What browser and OS?
Dan Mode
*THE online Radio*
http://www.tornadostream.com
*Must Read*
http://www.smithmediafusion.com/blog
*Flash Helps*
http://www.smithmediafusion.com/blog/?cat=11
"Geordie_Boy" <[email protected]> wrote in
message
news:e69l23$bb1$[email protected]..
> Hey, I'm trying to install Flash Player 8, but whenever
I go to the
> Install
> Icon on my desktop, it comes up with the message "Setup
could not find
> your
> browser's plugins directory". What is this directory and
where do I find
> it or
> where can I get it. I really need this plugin installed
because every
> website I
> go to always says it can't display it's graphics with
the newest flash
> player.
> Thank you for any help.
>

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    From: [email protected]
    To: [email protected]
    Subject: Keep getting the error I need to install the latest flash player, although I did
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    =O====== M/10.1.53.64 2010-06-17+21-49-19.163 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\FlashPlayerUpdate03.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0007 [W] 00001036 Software\Opera Software/Plugin Path 2
    0008 [W] 00001036 Software\Opera Software/Plugin Path 2
    0009 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10h_Plugin.exe
    0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
    =X====== M/10.1.53.64 2010-06-17+21-50-05.759 ======== 
    =O====== M/10.1.82.76 2010-08-13+10-34-40.438 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\257B.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    =X====== M/10.1.82.76 2010-08-13+10-35-11.883 ======== 
    =O====== M/10.1.85.3 2010-10-16+15-47-16.995 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\3B9.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10k_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    =X====== M/10.1.85.3 2010-10-16+15-47-30.251 ======== 
    =O====== M/10.1.102.64 2010-11-14+02-30-36.108 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\4D86.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [W] 00001015 C:\Windows\system32\Macromed\Flash\NPSWF32.dll 20
    0008 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0009 [W] 00001024 C:\Windows\system32\Macromed\Flash\NPSWF32.dll 183
    0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10l_Plugin.exe
    0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
    =X====== M/10.1.102.64 2010-11-14+02-36-33.932 ======== 
    =O====== M/10.2.152.26 2011-02-15+11-56-41.755 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\E6CA.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10m_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    =X====== M/10.2.152.26 2011-02-15+11-56-55.244 ======== 
    =O====== M/10.2.152.32 2011-03-09+00-31-09.323 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\5DF8.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10n_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    =X====== M/10.2.152.32 2011-03-09+00-32-34.758 ======== 
    =O====== M/10.2.153.1 2011-03-23+10-18-20.750 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\8C1.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10o_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    =X====== M/10.2.153.1 2011-03-23+10-27-02.275 ======== 
    =O====== M/10.2.159.1 2011-05-06+00-10-44.522 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\6D57.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10p_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    =X====== M/10.2.159.1 2011-05-06+00-11-10.749 ======== 
    =O====== M/10.3.181.14 2011-05-20+14-12-45.598 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\A28C.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10q_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    =X====== M/10.3.181.14 2011-05-20+14-12-56.883 ======== 
    =O====== M/10.3.181.26 2011-06-26+13-24-40.335 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\543E.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [W] 00001015 C:\Windows\system32\Macromed\Flash\NPSWF32.dll 20
    0008 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0009 [E] 00001025 C:\Windows\system32\Macromed\Flash\NPSWF32.dll:32
    0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_Plugin.exe
    0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0012 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0013 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.181.26 2011-06-26+13-25-04.511 ======== 
    =O====== M/10.3.181.26 2011-07-11+13-49-21.374 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\986E.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0011 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.181.26 2011-07-11+13-52-12.911 ======== 
    =O====== M/10.3.181.26 2011-07-27+22-58-00.513 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\nsb8CC0.tmp\flash_setup.exe" -install
    0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash10c.ocx 5
    0002 [I] 00000018
    0003 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash10c.ocx 5
    0004 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10t.ocx
    0005 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe
    0006 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.dll
    0007 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0008 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.181.26 2011-07-27+22-58-34.948 ======== 
    =O====== M/10.3.183.5 2011-08-14+19-49-38.147 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\4952.dir\InstallFlashPlayer.exe" -iv 0
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [W] 00001015 C:\Windows\system32\Macromed\Flash\NPSWF32.dll 20
    0008 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0009 [W] 00001024 C:\Windows\system32\Macromed\Flash\NPSWF32.dll 183
    0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe
    0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0012 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0013 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0014 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.5 2011-08-14+19-54-29.204 ======== 
    =O====== M/10.3.181.26 2011-09-09+16-26-49.604 ========
    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe" -maintain activex
    0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
    0002 [I] 00000018
    0003 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
    0004 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0005 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0006 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0007 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0008 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0009 [W] 00001021
    0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0011 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
    0012 [I] 00000012
    =X====== M/10.3.181.26 2011-09-09+16-27-20.454 ======== 
    =O====== M/10.3.183.5 2011-09-09+16-27-32.045 ========
    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe" -maintain plugin
    0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe 5
    0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0006 [W] 00001021
    0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0009 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0010 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0011 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0012 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0013 [W] 00001036 Software\Opera Software/Plugin Path 2
    0014 [W] 00001036 Software\Opera Software/Plugin Path 2
    0015 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe 5
    0016 [I] 00000012
    =X====== M/10.3.183.5 2011-09-09+16-27-42.962 ======== 
    =O====== M/10.3.183.7 2011-09-09+18-06-02.141 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\FP_PL_PFS_INSTALLER.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [W] 00001036 Software\Opera Software/Plugin Path 2
    0012 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0013 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10w_Plugin.exe
    0014 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0015 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0016 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    =X====== M/10.3.183.7 2011-09-09+18-06-27.151 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-12-15.006 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-12-48.813 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-13-13.779 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-13-17.902 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-36-44.672 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-37-13.437 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-51-32.321 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-51-39.885 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-51-49.953 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-51-53.954 ======== 
    =O====== M/10.3.183.7 2011-09-09+18-57-45.499 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player_10.exe"
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10w_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0011 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0012 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.7 2011-09-09+18-58-16.565 ========

  • Good day all, I am having trouble installing the latest version of Itunes on my desktop. I receive a message that sttates the older version not be removed and then the installation process is aborted. I am running windows

    Good day all, I am having trouble installing te latest version of Itunes on my computer.
    When it is installing I get a message that states "the older version of Itunes can not be removed."
    Then the installations process is aborted.

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
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